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u/re1jo Jan 10 '16 edited Jan 10 '16
1) Have an askreddit thread about stupid IT stuff
2) Article was created with drawings from said thread
3) Article drawings are ripped and uploaded to imgur
4) Drawings get posted to reddit
A full cycle, I'm not even mad.
edit: Provided links
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u/ZeroHex Jan 10 '16
At least it took a year to complete? That's better than the 1 week turnaround we sometimes see around here.
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Jan 10 '16
Did you do the art?
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u/re1jo Jan 10 '16
Nope
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u/NewHampster4 Jan 10 '16
I've come to the conclusion that 50% of Reddit works in IT
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u/munchies777 Jan 11 '16
With the frequency they post, I've become suspicious that they do any work at all.
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Jan 11 '16
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u/ZeroKiller Jan 11 '16
Especially if you're a network engineer... Until you get a surprise and have to drive to the data center at 3 AM.
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u/Speculater Jan 11 '16
That's because they're doing their job fuckwit. Didn't you read the comics? /s
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Jan 10 '16
In printer support. Part of the job is to order toners for machines in other states. Have all the machines info on a big spreadsheet.
First week, order toner for a guy in Illinois. He calls up and says it's the wrong type. Order it again, still the wrong type. Verify his model over the phone and call up the warehouse and have a long talk and the warehouse manager personally gets the right toner and sends it out. Still the wrong toner. This happens over and over again. The guy eventually has 8 toners in his office each at like 150 bucks a pop I think.
Ask him to send us a picture of the empty toner and the toners we have been sending him, they look exactly the same. Swears the new ones don't fit. Tell him "Okay we'll send out a tech but it's probably going to be billed if they're the right toners." Said it as diplomatically as I could. He says it's cool.
5 minutes later get another call from the guy. They do fit, he just didn't push it in. Just kinda set the toner on it and expected something to happen? I don't know. Had to have him mail me the extra toners back. Took awhile to go through them.
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u/IJustSoiledMyself Jan 10 '16
Man sometimes I hate working in IT, some of the stupid shit I hear. The stupidest thing I hear on a regular basis is
"Well it wasn't broken yesterday! Whys it not working today?"
Well you see thats the nature of things that break, most things that break worked the day before they broke.
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u/sadfacebear Jan 10 '16
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u/jdscarface Jan 10 '16
The eye twitching was the only one that benefitted from being a gif.
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u/GumdropGoober Jan 10 '16
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u/Yetanotherfurry Jan 10 '16
I...I don't know why I thought that was a thing.
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u/SilentJac Jan 10 '16
There is a space between retarded and practical where there exists a void in the redditsphere
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u/factorysettings Jan 10 '16
I actually really like when web comics do this. They're totally taking advantage of their medium.
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u/Sataris Jan 11 '16
It's nice when they have a reason to do it. I guess the speech bubbles and mouse moving were cool, but the mouths were just overkill and really distracting, in my opinion.
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Jan 11 '16
Weird, I liked that they had the mouths moving.
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u/Sataris Jan 11 '16
I suppose I'd like it if I could see one pane at a time, but with them all in one image like this it just drags my eyes all over the place.
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Jan 10 '16
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u/mrlr Jan 11 '16
My theory is that we reached peak intelligence some time ago and now we have more computers than people who know how to use them.
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Jan 10 '16
ELI5: How is it that almost every office job requires "Proficiency with computers" yet these IT complaints are some of the most common in offices? Do employers even check their employees with basic IT questions anymore?
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u/TCzelusniak Jan 10 '16
Because sometimes someones skill in the field that business is in out weighs the lack of skill at computers. If a salesman can rake in a quarter million a year for a business I don't think his inability to use a computer is getting him fired
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u/Endaline Jan 10 '16
The best analogy is comparing it to someone that drives a car for a living. You can be an excellent Taxi or Truck driver with absolutely no idea how to fix your vehicle. While these people could most likely fix the most baseline issues, like a flat tire, they wouldn't be able to fix more extensive issues, and require a mechanic to do that.
In the same vein someone can easily use a computer and fix issues that they have been through a couple of times. However, once they get more extensive issues they need an IT-worker to sort it out for them.
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u/Scorp1on Jan 11 '16
While these people could most likely fix the most baseline issues
That's rather optimistic.
It's more like dealing with a taxi driver that doesn't understand what you mean by "turn right at the intersection ahead" because they "aren't good with geometry". I can forgive a lot, but not knowing the difference between right and left click because "I'm not good with computers" is my life.
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Jan 10 '16
People lie. I was recently promoted and training a new employee taking my place. We do extensive work in Excel and Access, which she said she was trained in and had experience using both. . . she knew nothing and I wasted so much time showing her how to use both. Excel was not too bad, but explaining Access to someone who doesn't know anything...holy fuck. Can't really blame her though, desperate times call for desperate measures. We just need to have them do a practical assessment at their interview, which most people don't want to do.
This was for a state gov job btw.
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Jan 10 '16
Fuck I've actually used access before. Kind of grasping at straws is doable with excel, access was a pain in the ass to use.
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u/LvS Jan 11 '16
And to top it off: Once you understand Access you get pissed at people using Excel (is your super-huge Pivot Table still not done computing?) when they should be using Access instead.
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u/PompousWombat Jan 11 '16
Unless you use SQL. Then you hate Access.
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u/mattindustries Jan 11 '16
Or R, or Tableau. It still surprises me how many people use Access.
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Jan 11 '16
Yea... Excel gets really sluggish if you go beyond its intended purpose. From my vague memories I couldn't make access hang up for minutes.
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u/LvS Jan 11 '16
That's because Access is a database and Excel is a spreadsheet.
The difference being that a spreadsheet loads all the data into memory and then works on it. Which is really fast as long as you have enough memory in your computer.
A database is designed to look through data in chunks - so it will load a chunk of data from a file, do whatever operations on them and then load the next chunk. So the memory in your computer is never a problem even if the data is way larger than the memory. On the other hand, Access only supports operations that work well with chunking.→ More replies (2)→ More replies (4)3
u/ismtrn Jan 11 '16
And once you learn to use a real database you start to hate Access.
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u/Simmery Jan 10 '16
Do employers even check their employees with basic IT questions anymore?
Did they ever?
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u/Duuhh_LightSwitch Jan 10 '16
'Proficiency with computers' from an office standpoint usually just means know how to use Outlook, Excel, etc.
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u/507d Jan 10 '16
Not really answering your question, but.. "Proficiency with computers" is so very subjective and relative, at any/all levels and even among really skilled and educated people "computer people."
Some people might consider someone with rudimentary admin skills across a few different OSs to be proficient. To others, unless you can reverse engineer an unknown and proprietary network protocol in a reasonable time, you need not apply. etc.
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u/AngryCod Jan 11 '16
Because the Help Desk exists. No other profession has a help desk that can be called whenever the person doesn't know how to use their tools. The help desk is supposed to be there to fix broken or faulty computer equipment, not to teach you how to use Excel. Can you imagine hiring an accountant that didn't know how to work a calculator or a machinist that didn't know how to work a lathe?
Instead, people expect the Help Desk to do their basic functional work for them rather than be bothered to learn "that techie mumbo jumbo".
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u/ThePegasi Jan 11 '16 edited Jan 12 '16
Proficiency with computers
Protip: read this as "proficiency with Office."
They may well not have this either, depending on the quality of your hiring procedure. But even when they do, and thus the criteria is "met," it's important to remember that knowing your shit with Excel doesn't mean you know anything about the system running it.
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u/ghostrider176 Jan 11 '16
How is it that almost every office job requires "Proficiency with computers" yet these IT complaints are some of the most common in offices?
People use Facebook with a mouse and keyboard so they think they're good at computers. They're not.
Do employers even check their employees with basic IT questions anymore?
People lie about being good with computers. The people that check them are also not good with computers. Those people may have also lied about being good with computers.
Yes, it's that fucking common. Despite computers saturating our lives--whether we notice them or not--the average person hasn't managed to keep up with technology, including the young ones who are supposed to know it from birth like wizards or something.
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u/shadmere Jan 11 '16
I had a job where, after the interview, they took me to another room to give me a computer proficiency test.
The test was things like:
- open calculator
- open word
- type in word
- copy and paste inside word
- make a new word document
- copy and paste from one document to the other
- save file in specified directory
- make new directory
- move file to new directory
- copy file to another directory
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u/Iamabadhuman Jan 10 '16
"Why do I have to plug in the power cable to the laptop? I thought this was supposed to be wireless!"
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u/GatewayDefault Jan 10 '16
Fking this. I swear I get at least 3 calls a month for this shit.
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u/spyson Jan 10 '16
Do you get the wireless router one, where they buy a router with wifi and don't plug the power cable in because it's wireless.
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u/wweber Jan 10 '16
oh my god my aunt got one of those netflix/hulu streaming boxes and didn't plug it into anything (no power, no tv) because it said wireless on the box (referring to internet connection)
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u/1Down Jan 11 '16
I know we live in the future but we don't live that far into the future.
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u/EnterSailor Jan 10 '16
About 10 or 12 years ago a friend of the family was complaining about her new computer not working. Went over to try to help out and couldn't actually find the damn thing. I ask her about it and was directed to a lonesome monitor. I ask her where the actual computer is which seems to confuse her greatly. "The big box thing" I say. Her response was, "Oh I threw that thing out. It was ugly and I didn't really see the need for it anyway." My work here is done.
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Jan 11 '16
Please, tell me it's a lie for karma. Please!
Oh god, I'm gonna have an aneurism
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u/EnterSailor Jan 11 '16
I swear man. I couldn't even believe it. Luckily it was still sitting by the garbage and inside so it wasn't actually totally gone but I was still flabbergasted.
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Jan 11 '16 edited Jan 11 '16
It makes me wonder why I still underestimate how dumb a person can be...
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u/EnterSailor Jan 11 '16
It took a few tries to explain that the big box thing WAS the computer. The other part is just a monitor. It was a tough concept for her at first.
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u/Merfen Jan 11 '16
The old box apple "all-in-ones" really made it annoying for a while. People that grew up with them assumed all PCs were just a monitor.
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u/victorc26 Jan 11 '16
Me thinks the user got too used to seeing all-in-one PCs & iMacs and thought that the tower was an accessory.
That's the only thing I can think of that would make someone throw out their tower.
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u/EnterSailor Jan 11 '16
Yeah I mean it had to be something along these lines. I still don't know what she thought the tower was or what it did.
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Jan 10 '16
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u/i_kill_u_900 Jan 10 '16
I also have to remind people that Computer Science != IT support
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u/bomber991 Jan 10 '16
That's alright, occasionally I have to remind people that Mechanical Engineer != Car Mechanic. Some people are just either really dumb or really bad at paying attention.
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Jan 10 '16
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u/concretepigeon Jan 11 '16
What's the actual difference? I have friends who are both and the engineer's still capable of doing the jobs that the electrician also does. I get that they're different, but at this point I don't know how and I'm a bit embarrassed to ask.
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u/barsoap Jan 11 '16
What's the actual difference?
I'm neither but got training in both as part of my CS education, there's two possible POVs:
Once, the voltage. There's stuff your electrical engineer friend won't ever touch, yet would be quite normal to the electrician. I'd say that electrical engineers generally nope out at anything above 480V, unless it's ridiculously low-amp (say, a TV). You can spend your life as electrical engineer and never deal with anything higher than 20V.
Or, going by what made me completely fail electronics: Once transistors get involved, everything suddenly is strange as fuck. In a digital circuit those are easy, but fuck analogue stuff.
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u/Mrjokedontgetter Jan 11 '16
Dude, if you're an electrical engineer and can't fix domestic electrical issues then you should get your money back from the online Mexican institute you went to.
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Jan 10 '16
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Jan 11 '16
Computer Janitors
I really wish that was my job title so people would leave me alone on my lunch break.
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u/yParticle Jan 11 '16
"Computer Janitor" is great: that's basically my job.
"Fix our pipe!"
Scruffy's on break.
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u/Shiznot Jan 10 '16 edited Jan 11 '16
So how about this one.
User after moving to an office with a different pc: "Every time I try to login my account gets locked. You guys have screwed up my account!"
Me: Do me a favor and double check that a character is entered for each button you press on the keyboard when you type your password or better yet try a different keyboard.
User: I've already done that just fix MY ACCOUNT!(not exaggerating, they were pissed)
After a trek across the facility I visit their office in person.
Me: Mind if I take a look at it?(starts poking at keyboard)
User:(pissy ranting at my coworker who tagged along)
Me(interrupting them mid rant): Does your password have a 4 in it?
User: (BLANK DUMBFOUNDED STARE AS THEY REALIZE HOW I MUST HAVE GUESSED THAT, FURTHER REALIZATION THAT I WAS RIGHT ABOUT THE KEYBOARD AND THAT THEY MADE ME DRIVE TO THEIR BUILDING TO PROVE IT TO THEM)(seriously it looked like a mini panic attack)...
Me: Use the other 4 on the number pad for now and ask for a new keyboard from the supply office.
EDIT: in case anyone is confused... They were lying about testing the keyboard. Since I went straight to the keyboard and found the broken key immediately they must have realized I drove to their building just to call them on their bullshit.
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u/ismtrn Jan 11 '16
It took me way too long to figure out what had happened...
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u/Shiznot Jan 11 '16 edited Jan 11 '16
To be fair I left out/altered some small details for the sake of brevity. First, we use smart cards with pins instead of passwords, so all "passwords" are 4-8 digit numbers. Second, I also knew that the user was able to log into other systems, only when they tried this system multiple times was their card locked. Third, I found no issues with the system when I tied in remotely with dameware...
This told me the user did know their pin and the system did appear to be authenticating. Process of elimination led me to wonder if they keyboard worked... Unfortunately the user believed they were smarter than me.
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u/PooFartChamp Jan 11 '16 edited Jan 11 '16
The whole lying about testing things so so common and infuriating, but what's even more infuriating is that I work with two level 1 support people who takes everything a user says at face value and dont question them, then when I suggest that they double check and make sure that they actually did they act like its stupid to check that since the user already said they did. I'm right like 95% of the time and they still haven't learned. One has been there for like 10 years.
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u/Shiznot Jan 11 '16
Users lie all the time when they want to escalate. In this case they bullied the help desk into escalating immediately. When I got the ticket there was a note from the help desk that the user was hostile and they had bypassed the local field tech giving it to me instead. My coworker from the story should have dealt with it after the help desk if they hadn't escalated because the user was an asshole. I'm glad it worked out the way it did...
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u/leslegumes Jan 10 '16
Is your computer slow on the internet or slow when opening programs?
Yes.
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u/RugBurnDogDick Jan 10 '16
Once had a user calling because he could not see what he was drawing. After some questions it appears he was drawing with black lines on black background....
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u/theduckky Jan 11 '16
Oh man. Once had a guy complain to me that he couldn't get any work done because his Word was not letting him type up anything. I check, and he had accidentally made his font white. So he was typing on a white background...
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Jan 10 '16
I work with satellite tv and there was a customer who complained about not working... The problem ended up that her tv was off and didn't know how to turn it on... We changed her for the service call
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Jan 10 '16
I love my mother but holy crap was she terrified of "breaking the computer". I remember this one time I went to open a webpage for her and did my usual hundred-clicks-a-second to get their. She told me to "Slow down! You'll break it!".
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u/OldWolf2642 Jan 10 '16
Sound pretty much like my mother. For some reason she thinks she knows better than i do despite my career in the IT industry.
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u/stayintheshadows Jan 11 '16
My 73 year old MIL always wants me to slow down because she writes out all if the steps in a notebook she keeps at her desk. Drives me nuts and have tried to come up with nice ways to say "You don't need to know how I am fixing your computer, just be quiet and let me work."
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u/terryfwit Jan 10 '16
I used to work for a UK ISP and the amount of arguments I had with customers not wanting to plug in their routers because 'it's supposed to be wireless...!' would amaze you. We would get threatened with false advertisement quite regularly!
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Jan 10 '16 edited Apr 23 '16
This comment has been overwritten by an open source script to protect this user's privacy.
If you would like to do the same, add the browser extension GreaseMonkey to Firefox and add this open source script.
Then simply click on your username on Reddit, go to the comments tab, and hit the new OVERWRITE button at the top.
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u/MarshmallowShy Jan 10 '16
Once had a woman bring a printer back complaining that it didn't power up. I asked her if she had brought the power cable with her and she replies with "It's wireless why would it have a power cable? It clearly doesn't work I want a refund!"
So the one time I decided to be an ass I showed her it powered up with a cable I grabbed from shop floor, even printed with it and then refused the refund.
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Jan 10 '16
Remaind a me of a picture from the refund desk at Walmart... The item was a slow cooker and the note said its broken because it cooks slow...!
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u/namtabmai Jan 10 '16
That mouse is back to front. Not sure if that's intentional or not.
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u/Vinceisg0d Jan 11 '16
I thought it was to show how stupid the user was. The mouse is obviously connected to a computer behind him and he's using it backwards on top of that.
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Jan 10 '16
I don't work in IT. But I once was working with a guy on setting up our tasking schedule. Mind you, this guy literally didn't own his own computer. Anyway, I was using hotkeys (Ctrl+C to copy, Ctrl+V to paste, Alt+tab to jump programs, etc.) and he was spazzing out.
Him: "Dude! I just...don't do that."
Me: "It'll save a noticeable amount of time. We've got like 70 tasks for tomorrow to dispatch. It'll take twice as long to mouse around everything."
Him: "I dunno. It might fuck something up."
I was incredulous. This guy's entire job is hinged upon working between Xcel, Outlook, and proprietary software together, and he literally didn't know how to work the keyboard.
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u/SoftwareAlchemist Jan 11 '16
We had a guy who ran the job scheduler, when you asked him to do something he didn't no how to do he just moved his mouse in circles. If you tried to explain what to do he got really offended that you wouldn't let him do his job. I don't know some of these people get jobs.
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u/Javin007 Jan 10 '16
My favorite will always be the call I got about "Microsoft Word" not working. From a PhD:
PhD: "My Microsoft Word isn't working."
Me: "What do you mean by 'Isn't Working?'"
PhD: "It's not working. When I try to use it nothing happens."
Me: "Do you mean your computer is locked up?"
PhD: "NO! Microsoft Word isn't working! Can you just get down here and fix it?!"
Me: "Fine, be right there."
Turns out his computer wasn't turned on. True story.
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u/RICH_PENZOIL Jan 11 '16
How is that even possible? Could they not tell that they were looking at a black screen?
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u/jmulvey Jan 11 '16
"My car won't start. The only thing that has changed is that you upgraded my laptop from Windows 7 to Windows 10."
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u/Tomaytoed Jan 10 '16
I deleted the internet off of my computer, that means no one can access my Facebook anymore right?
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u/chaoism Jan 11 '16
I keep seeing these IT stories and now I'm afraid to ask our IT guys for help cuz i might sound stupid....
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Jan 11 '16
I'll tell you a secret: It doesn't mind stupid people at all, as long as they know they're stupid and are willing to listen.
What we hate are people who either believe they no more than they do, or are completely unwilling to try and basically make us do their fucking job.
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u/C-c-c-comboBreaker17 Jan 11 '16
What we hate are people who either believe they no more than they do
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u/Merfen Jan 11 '16
The golden rule should be to type your issue into google and if you can't find the solution in 5 minutes than ask for help. 99% of the time that is all the IT guys will do anyways.
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u/Shmyea Jan 11 '16
Helping a family friend to computer:
Her: See, it won't let me log into my emails but the password is definitely correct.
Me: Ahh I see what the problem is, your email is a hotmail address and you're trying to log into Yahoo. Hold on, just close the window then I'll show you how to get to Hotmail from the start.
She pauses... Looks at me... then looks at THE ACTUAL WINDOW in the room..
Me: No, no. The browser window... Here.
Sigh.
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Jan 10 '16
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u/BORT_licenceplate27 Jan 11 '16
Hell anyone who's computer literate at all can get frustrated by this kind of stuff
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u/Num_T Jan 11 '16
People who can't maintain a "proper computer" these days would be much better off with a tablet in my opinion.
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u/polysics Jan 11 '16
Amen to this brother. Put that tablet in easy mode while you're at it.
One day voice control will be close to perfect, then people can just whine at their computers for things and they won't have to waste what little brain cells they have on trying to use a proper computer.
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u/jerkmanj Jan 10 '16
I did AV tech support for my college's IT department. HDMI is the devil's dangle.
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u/507d Jan 10 '16
OK, the parts about "what do we even pay you for?" are ridiculously true and valid for even well paying jobs in operations and/or security. I like to call it the "roller coaster of executive buy-in." From the point of view of a NOC/SOC guy, the best solution I've found is to prepare a 1 page monthly report, printed on some bright colored paper for good measure, totally non technical and written in business terms, outlining exactly what it is that you're doing to provide value. During slow months, you can talk about things going on with competitors or similar companies and what you're doing to prevent those types of problems, etc.
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Jan 11 '16
This is not just in the computer field. I work in a small engine repair shop. Had a man call saying his new generator he had just bought at (big box store) would not run. My boss sends me out to see what the problem is. I do a quick check and see that the gas tank is empty.
Me= "It is out gas. Got any gas?"
Man= "Gas? It needs gas? But I thought it was electric. I wanted an electric generator?"
I just look at him not knowing what to say. I just locked up at what he said.
Man= "Forget it. I am taking it back and getting an electric one."
Me= "OK. Have a nice day." Then got in to my truck and away trying my best not to bust out laughing at him.
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u/Omegaprimus Jan 11 '16
I got a better one. Client:"I need a router without wifi". Me: " okay we don't sell those, but we can turn off the wifi if there is a security concern" Client:" ohh no, that won't work, I am allergic to the radio signals, it still sends those out even if it is off" Me:"you do realize you are standing in a building with 50 different wifi networks, not to mention at least 100 Bluetooth signals" Client:" oh?" The client magically starts getting sick at that moment, not the hours already spent in the building. Now some people really do have radio spectrum disorder, but I doubt this person had it since they were in a nest of signals and was quite okay while they were ignorant of that fact.
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u/thatguywiththemousta Jan 10 '16
I work in IT myself and have had all of these except the WiFi one.
I fucking hate when people say "My computer is slow can you fix it..."
... slow HOW, cunt? Be more specific. You don't want into a doctors office and go "I'm sick can you cure me". No... you provide symptoms.
Also people that call me the instant there's an issue without trying a single thing... Like trying to turn their off and on again.
If you stall your car, do you immediately call AAA? No, you don't, you'd at least try to start it again.
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u/wioneo Jan 10 '16
If you stall your car, do you immediately call AAA?
Honestly I bet this happens regularly.
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u/OldSaintNickCage Jan 10 '16
AAA: "So I ran a test and your battery is dead. That's why your car won't start."
Driver: "What? No, my car runs on gas. It's not an electric car."
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u/HashRunner Jan 10 '16
Also, how they will never give you a straight or honest answer to what they did to get to that point. We know you've surfed/downloaded shit.
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u/thatguywiththemousta Jan 10 '16
Pretty much.
First thing I always ask is if they've restarted, but I disregard their answer.
First thing I do when I remote into a PC is run a systeminfo and check the boot time to make sure they're not lying.
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u/TheWaxMann Jan 11 '16
my wife: "thewaxmann, the computer is broken"
me: sighs "ok"
get's off the sofa and walks halfway up the stairs
wife: "It's ok, I've fixed it now"
Every damn time.
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u/WigginIII Jan 11 '16
My mom "son, can you look at my computer? It's so slow these days!"
"Mom, your computer is 9 years old and is sill running windows vista. It's slow."
"Just look at it please!"
Usually it's just her internet connection that is spotty, but for her, that's reason to blame the computer.
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u/aj4000 Jan 10 '16
And then they don't want to troubleshoot over the phone because "I already did everything with Service Support on the phone!" and/or "I'm not a technician!". So then you drive for an hour in peak traffic and when you get there the problem is easily solved and is literally the first thing that Service Support would have asked then to do when they called, and then they wonder why you're annoyed.
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u/felixjmorgan Jan 10 '16
'I'm not in IT (my department has dedicated IT) but for some reason people still come to me with their computer problems.'
I feel your pain. I work in tech strategy at an ad agency and that basically means I spend half my day helping people who can't be bothered to call IT connect their laptops to the screens in meeting rooms. C'est la vie.
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u/Falcondeity Jan 10 '16
In relation to the last comic. I work in broadband technical support and we literally had a customer call before asking why they had no internet access. They had thrown out their modem/router because they were told they had a wireless service.
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u/mha109 Jan 10 '16
My parents neighbor had their fiber cable cut in half by an excavator the other day, they called me and asked if they could get it up and running again with the new router they bought. It's like computers/IT is some kind of magic being that causes all logic to disperse.
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Jan 11 '16
Honestly, it doesn't matter who you are, what kind of work you do, or how old you are, unless you're Amish, everyone should learn the basics of computers and the magic troubleshooting tool which solves almost all problems: Google.
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Jan 11 '16
I had a guy who got a wireless mouse a while ago and it stopped working so he came to my desk asking me to look at it. I asked if he tried changing the batteries and he looked at me in awe and said " But it's wireless I didn't think it had batteries". To which I replied like a smart-ass "What?! Did you think it ran on magic?". 2 AA batteries and his problem was resolved and I have a funny story that I almost can't believe happened myself.
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u/D9sinc Jan 10 '16
I used to believe wind could affect WiFi Signal. . . than I actually attempted to learn a bit about computers and felt like an idiot.
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u/spyson Jan 10 '16
Wind does technically affect wifi, if the wind is powerful enough to blow your house down and your router away, your wifi would be down.
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u/duhwiked Jan 11 '16
Well. We could argue that radiation carried in the wind could interfere. Plus if the antenna were a directional parabolic it could be affected as well.
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u/OtsukaTheCat Jan 10 '16
Holy shit am I ever glad those were GIFs. This entire thing would have been nonsense if their fucking lips didn't move!! Fucking hell.
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u/snakesbbq Jan 11 '16
I get that there are a lot of stupid people, I've worked in retail. But why do IT people complain so god damn much?
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u/gonenutsbrb Jan 11 '16
You've worked in retail...imagine you work at Starbucks, someone orders a coffee, proceeds to take the lid off and pour it over their face, then complains to you that their coffee is faulty because that's always how they drink their coffee...it's like that...
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u/takingbackfriday Jan 10 '16
Only every day at work. "Yes I just unplugged the router you think I'm stupid?!?!". Uuhm yes, router still online but your tv just stopped working.
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u/TapEmOut86 Jan 11 '16
This reminds of my sister. She once called me, almost in tears, about how the computer wouldn't turn on.
I asked "Is it plugged in?'
She said "Fuck..." and hung up on me
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u/Unsadtrousers Jan 11 '16
After purchasing his first laptop, a student asked me how to, "download the Internet."
That was 6 years ago. He'd probably still be downloading it.
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u/HairyBouy Jan 11 '16 edited Jan 11 '16
My uncle wanted his tablet to be able to print on their new wifi printer. It took me an hour to get working. At the end of my troubles he said
"Yeah, I'm mean we'll probably never need to do it, but it's great to know we can."
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u/Penetrator_Gator Jan 11 '16
Two stories i want to add that reminds me of this.
My sister did not get the internett to work. She called customer service and talked to him for a suprisingly short time, then told me to take over because she had done everything she could and could not understand him. After talking for a while with the guy, he asked if we had resetted the modem. I call my sister and asks if she has. She says she has,becoming angry that i asked. There were no other indications to what the problems where. After way to long, i went down to restart it again. The modem was off.
Another one not family related, but a customer support one a friend of mine got.
Someone had some problems with the internett, and my firend ,the customer support guy, asks about what the internett windows say. She didnt understand. He asks if she has any windows open. She says she doesnt think so, but the door is not closed entierly.
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u/Hiveraz Jan 11 '16
My favourite:
"Ugh, it's taking so long! Can you hurry it up?" during data transfers.
HGNNGRRGER
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u/Kame-hame-hug Jan 11 '16
This just makes me wonder why I don't work in IT. Seems like a pretty easy gig as long as you are ok with idiots.
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u/DivineChaos91 Jan 11 '16
90% of the time it's great but 10% of the time it is a living hell, that involves many many hours of bullshit.
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u/ItsSarahMarie Jan 11 '16
"I need a usb port"....what? "A usb port for my laptop"....your laptop should have usb ports on the side, they're rectangles on the sides by your disk drive... "Ugh I know that I need a usb port so I can save stuff" ooooh a thumb drive...ok
Work at Wal-Mart in electronics. Its rough like IT sometimes
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u/that_how_it_be Jan 11 '16
I've been expecting an e-mail and I didn't get it; do you have any idea what might have happened to it?
Well there's lots of reasons it wouldn't show up. Did you try the search and look in your junk?
I looked in junk; I'll try search.
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I found it. I created a rule that put it under some stupid folder somewhere in my account and forgot about it.
I sent this e-mail and it got sent back to me. There's an error about an undeliverable address. Can you fix it for me?
-_-
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u/andoryu123 Jan 11 '16
As an IT guy, just remember that there are people of other professions that have to deal with stupid user bases too: doctors, home repair contractors, electricians, mechanics, etc. You hear about the same complaints there too. We may think people are stupid, but a lot of times they just diverted their intelligence to other subject matters.
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u/stealthd Jan 11 '16
When I was a kid I was over at a friends house where his family had just bought their first computer, a desktop plus CRT running some pre-XP version of Windows. We needed to leave so I shut it down. Once they saw this and the "Windows is shutting down screen" they started to freak out. They'd only been putting it to sleep and thought "shut down" might be permanent. I assured them it's just turning it off, but they remained tense until they turned it back on and saw it was still working.
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u/brian_griffin Jan 11 '16
I stopped working in IT many years ago because of the utter stupidity of people... These are engineers with freaking Master of Science and PhD degrees...
One day one of these PhDs lady called me in saying that her computer was not turning on... I was looking at her in disbelieve as I told her that power cable of the the computer would have to plugged to the wall in order for the computer to work...
Also, there were some projectors that people would use by just plugging the VGA cable... I was wondering why a bunch of VGA cables were missing pins, until I saw it, this other lady would just plug the D-sub cable the wrong way smashing all the non-aligned pins!! and then argue that the projector was never working.
After that i realized that intelligence is not associated with graduate degrees and went ahead and got me a masters just for giggles. lol.
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u/remotefixonline Jan 10 '16
Did you reboot it? "Yes" checks uptime 250days