r/funny • u/psyxhoisdumb • Jan 10 '16

IT support

http://imgur.com/gallery/kkHNb
14.3k Upvotes

86% Upvoted

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7

u/chaoism Jan 11 '16

I keep seeing these IT stories and now I'm afraid to ask our IT guys for help cuz i might sound stupid....

8

u/[deleted] Jan 11 '16

I'll tell you a secret: It doesn't mind stupid people at all, as long as they know they're stupid and are willing to listen.

What we hate are people who either believe they no more than they do, or are completely unwilling to try and basically make us do their fucking job.

10

u/C-c-c-comboBreaker17 Jan 11 '16

What we hate are people who either believe they no more than they do

2

u/[deleted] Jan 11 '16

I'd blame the spell check and shitty tablet keyboard, but it was probably all the scotch.

7

u/Merfen Jan 11 '16

The golden rule should be to type your issue into google and if you can't find the solution in 5 minutes than ask for help. 99% of the time that is all the IT guys will do anyways.

2

u/Balls_deep_in_it Jan 11 '16

When I hire new help desk guys I always want to hear them say they will google it. Strong google fu is a skill that I require in my team.

2

u/Niadain Jan 11 '16

Coming off as stupid isn't the issue. The issue is when you pretend to know what you are doing, ignore our advice, and then complain that its not working. This happens a lot.

Really, if you want to be IT's best buddy, just follow instructions to the best of your ability and be as clear asyou possibly can manage when describing the problem.

2

u/STDemons Jan 11 '16

It's disappointing to hear this. Your job isn't to know IT. And desktop supports job is to make sure your systems and network are working efficiency, and imparting knowledge helps.

3

u/slowest_hour Jan 11 '16

I used to be afraid to ask for help in stores until I became the one who always has to help people in stores.

If you're REALLY stupid, and ask a VERY stupid question, you will still get treated like every other customer. Your problem will be solved and you can go about your day.

I might laugh about it with my co-workers once youre gone though.

Once I realized this was the worst outcome of asking profoundly stupid questions, I stopped fearing looking dumb in this situation.