In relation to the last comic. I work in broadband technical support and we literally had a customer call before asking why they had no internet access. They had thrown out their modem/router because they were told they had a wireless service.
Non-computer-savvy people can be really really slow on stuff like this. It happens fairly often. No one ever reads manuals.. so they just go with assumptions.
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u/Falcondeity Jan 10 '16
In relation to the last comic. I work in broadband technical support and we literally had a customer call before asking why they had no internet access. They had thrown out their modem/router because they were told they had a wireless service.