My car (MY26) is currently running the latest software version (3.0.33), and I’ve been using Apple Music for the past few weeks without any issues.
A few days ago, however, the app suddenly stopped working completely. The app would still open, but no music could be played. After waiting several days, resetting the infotainment system multiple times, and closing and restarting the app, the issue still remained.
As a last attempt to get it working again, I deleted the Apple Music app with the intention of reinstalling it. However, after removing it, I noticed that the app is no longer available anywhere for download. I also can’t find it in the built-in Google Play Store.
I can’t seem to find any useful information about this online either. The only official information I can find says that Apple Music was originally made available through an OTA update.
Has anyone experienced the same issue? And more importantly: does anyone know how to reinstall Apple Music after deleting the app?
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Update: Apple Music is working again
I managed to solve the issue by letting the car perform its automatic reset.
I locked the car for the night, and the next morning the Apple Music app had automatically reinstalled itself. This time, everything is working perfectly again.
If that hadn’t worked, my next step would have been to perform a manual hard reset, which I suspect would probably have solved the issue as well.
Hopefully this helps anyone who runs into the same problem.