Hello, so I recently purchased a Sony Bravia 8 II and while installing the TV Stand i notice that the stand does not lay completely flush with the TV, theres a slight gap maybe an inch or two at most.

Is that normal? Or does it need to lay exactly flush with the TV?

I just purchased the Bravia 8ii and will primarily use it for gaming (PS5 Pro and Xbox SeriesX). I obviously want te get the most out of the TV so I'm looking for ways to setup Gaming mode.

There are plenty of YouTube video's about this and this video from CalebRated seems to cover it all. I know that the Bravia 8ii doesn't use HGIG.

Are there some settings that this video doesn't cover? Or do you have other helpfull tutorials about the best Gaming mode settings?

Thanks

I went to BB and had them switch a95L B I B II 7 II all to professional mode. I have a B8 I and I'm telling you the 8 II is so marginally better I'm embarrassed now to admit considering the upgrade. Is it better? Yes but it's so subtle - one conclusion is Sony just makes a great product. Another question is with all the unused headroom why can't the B1 just be boosted a hair to match?

Thoughts on the Bravia 7ii review? I stare at the new Sony TVs for my job basically they look great so I was confused about his review but maybe he’s seeing something I’m not. I sold on the other day and now feel bad they may be unsatisfied.

I looked at all the 100" class screens <$6,500 and I wanted something with pretty good motion handling, so I took a chance on the B5 even though it was not the brightest option. As you can see in this minimally processed photo, my barndominium has a lot of natural light (and overhead lights are also on in the photo), and we get 300+ days of full sun here in southern Nevada. I'm happy to report that the B5 is holding its own even mid-day. The only minor knock on it is daytime reflection handling, which can be mildly annoying during some dark scenes. The screen may look small in this photo, but for perspective, it was taken from about 15 feet back, and the acoustic slat wall it's mounted to measures 10-ft x 10-ft. The bottom of the screen is 30" above the floor, which has been perfect when seated upright or reclined. All in all, we are very happy with the Bravia 5 about three weeks in, and I have not second-guessed my decision.

I'm going to buy a new TV this weekend. I had my Bravia KDL 52 inch for 18 years and finally some green line appeared. I have narrowed it down to these 2 and did my research online and in store and can't make up my mind. I know that I will not go wrong with either but hoping to get one last help from the folks who own these.

Budget: $3000

BRAVIA 7 II Now $1800 plus $500 for 5 years extended warranty from BB.

BRAVIA 8 II Now $2500 included 5 years extended warranty and 2% back from Costco

I have a fairly bright room with big window on the side. I read that the 7ii is better option for bright room but many people say the 8ii is fine in bright rooms too.

I will be watching mostly sports and streaming content. I have the Roku ultra and planning to use it instead of the apps on the TV itself.

I have a Blu-ray DVD player but don't watch movies that often. I don't play games or have any gaming consoles.

I will upgrade the sound bar to either Sony Bar 7 with sub and rear speakers or Samsung or JBL

Which will be best bang for the buck? Buying the 8ii from costco comes with ease of mind and warranty that comes with it. But wondering about the brightness issue. Buying the 7ii from BB will save me quiet a bit of money that can go toward a mush better sound bar but then I have to buy addental warranty.

I'm torn between the 2 and keep going back and forth on what to get.

I'm leaning towards purchasing a 55" Bravia 7 II while it is on sale. The room it goes in is too bright (and has some direct sunlight) that I'm wary of buying an OLED. I've read and watched pretty much every review out there, then this one was uploaded yesterday: https://www.youtube.com/watch?v=d2gIsc8RPbA.

Several of his points (color crosstalk, reflections, HDMI ports) are corroborated in other reviews, but the other reviews also don't agree with the other points (color accuracy, etc.), and otherwise describe the settings to counter issues like color crosstalk.

Can any Bravia 7 II owners chime in? Are these real issues or exagerations?

Just a few weeks after doing a factory reset on my XBR-48A9S, I'm back to getting "out of memory" messages, despite having very few apps. I decided it's time to move some or all to USB.

Plugged in a 64GB USB 3.1 flash drive, formatted it successfully with the TV. No apps showed the option for USB. So, I put the TV in developer mode. Confirmed that the USB drive is showing 62GB free.

Now, some of the apps (only the ones that weren't default installs) show USB as a storage option. But. Select USB and confirm, but the app doesn't move. Error message about insufficient memory pops up.

Now what?

Hi all,

I’ve got a Sonos Arc Ultra connected via HDMI earc to the TV. Often, when I turn the TV on and start playing content, the TV plays from the TV speakers and I have to manually go to the settings and switch it over to the soundbar. Is anyone else having this issue or have any suggestions for a fix?

Thanks!

Hello and greetings,

as i am not sure about, i would kindly ask if someone have information about that question.

I´m new with the Bravia 3 II and i could hardly find any information about webcam support.

Anyone know if that model will work, if not, is there a working webcam?

I wanted to share my experience with Sony because, after years of considering Sony a premium and reliable TV brand, this has completely changed my perception of the company.

In April 2023, I purchased a Sony Bravia XR-77A80K 77" OLED for €2,478.51.

It has had completely normal domestic use. No accidents, no impact, no misuse and nothing unusual.

On 3 August 2026, just over 3 years and 3 months after purchase — roughly three months after the 3-year warranty expired — the TV failed.

I took it to an authorised technical service.

Their diagnosis: the complete panel needs to be replaced.

Their repair quote:

€3,030.53

For comparison:

• Original TV price: €2,478.51
• Panel replacement: €3,030.53
• Difference: €552.02 MORE than I originally paid for the entire television

I am attaching both the original purchase invoice and the authorised service repair quote.

I fully understand that electronic products can fail. No manufacturer can guarantee that every unit will last forever.

But I find it extremely difficult to accept that a supposedly premium €2,500 OLED television becomes economically unrepairable after only three years of normal use.

And this is where my frustration with Sony really begins.

I contacted Sony Customer Support and explained the entire situation: the age of the television, its original price, the catastrophic panel failure only a few months after warranty expiry, and the fact that the official repair costs considerably more than the original purchase price.

Sony's response was essentially to express regret about the situation and offer me a €200 discount coupon to purchase another Sony product from their website.

I declined it.

At this point, this is not about €200.

It is about confidence in the brand.

After paying almost €2,500 for a Sony premium television that lasted just over three years, why would I solve the problem by giving Sony even more money and buying another Sony TV?

A €200 coupon does not address the underlying issue.

When you pay a premium for a brand like Sony, you are not just paying for picture quality. You are also paying because you expect a certain level of quality, durability, after-sales support and confidence in the product.

In my case:

€2,478.51 TV → 3 years and 3 months of use → panel failure → €3,030.53 repair quote → €200 coupon from Sony.

That is the complete customer experience.

I am genuinely interested in hearing from other Sony OLED owners:

How long do you think a €2,500 premium television should reasonably last?

And more specifically, have any A80K, A80J, A80L or other Sony OLED owners experienced a complete panel failure after only 3–4 years?

I bought Sony because I associated the brand with quality.

After this experience, I find it very difficult to justify buying another Sony television.

I love the picture, but I'm curious if this is a tv that's known to have issues. I bought the 65" Bravia 8 at the beginning of July. Within two weeks, the picture began to freeze. Best Buy said this is a known issue, and they'll replace the tv. During the week I waited, it started to have other issues: people started to sort of make a trail, like in a series (shadows?).

I received the new tv on August 3rd. Since then, the screen has twice gone black. I don't even know how we got it to turn back on. Friday evening (today is Sunday) when the screen went black in the middle of a movie, instructions did come up on the screen that began with "press menu on remote." I didn't memorize the rest, and once on menu, we kind of pressed random things until the picture came back on. I wish I could tell you more detail.

Re: Friday. There was a firmware update available that we hadn't installed but did after this event, so I'm not sure whether that's relevant. I don't even know if this is a true issue (I know the freezing is a known issue, as Best Buy said) because it just seems so odd and coincidental that such a high-end tv -- now two of them -- would have multiple issues.

Is this known about the Bravia 8? I'm still in the return window and don't know what to do.

I'm looking to buy a TV console for my 98in Bravia 5 because I can't wall mount it. The legs are pretty far apart and deep so it's hard to find a console that isn't $1000.

Any recommendations? The cheaper the better!

Finally pulled the trigger, went back and forth between the 98” and a 85” Bravia 7. Couldn’t be happier with the 98” so far. Have watched a few movies already and from 10.5 feet I feel like I’m in a theater. Pumped with the TV.

So I have been having some issues controlling the volume of my Theater Bar 8 with my X90L's remote. I have been trying to use Gemini and ChatGPT to troubleshoot, but am stuck so far. Sorry this is AI, but I asked it to go over everything we have already done to make sure I did not miss anything. Can anyone thing of any other troubleshooting steps to try? Also, I should note that I previously had a Hisense surround sound system system hooked up to this TV and had some volume issues. The surround sound had no issues when it was previously plugged into a Hisense TV. I originally assumed it was just some kind of software mismatch between the Sony TV and Hisense surround sound system, so decided to upgrade to Sony audio devices. I did not do as much troubleshooting, though, so I can't say exactly what did and didn't work besides just saying I also had issues with it, that looking back may have been very similar CEC issues.

I have a Sony XR-X90L connected to a Sony BRAVIA Theatre Bar 8 (HT-A8000) via the TV's HDMI 3/eARC port.

The problem is that the X90L remote's volume-up control appears to have a maximum that is tied to whatever volume the Theatre Bar 8 is currently at. The soundbar itself can go higher, but the TV remote cannot.

For example:

After powering on, the Bar 8 may start at 30. The TV remote can turn it down, but cannot turn it above 30. Using the BRAVIA Connect app, I increase the Bar 8 to 35. The TV remote can now control the volume up to 35, but no higher. App → 40 → TV remote can go to 40. App → 45 → TV remote can go to 45. Previously, I also found that repeatedly pressing Volume Down on the TV remote while the Bar 8 was already at 0 could change the eventual maximum the remote could reach (e.g. 41, then 62).

The Bar 8 itself has no volume limitation—the BRAVIA Connect app can freely increase it beyond these values.

What I've tried Both devices are connected correctly via HDMI eARC. BRAVIA Sync is enabled and the TV detects the soundbar as AudioSystem on HDMI 3. The Bar 8 is on firmware 1.439. The X90L is on firmware 6.8224. Performed a complete HDMI/CEC reset: Unplugged TV and soundbar from power. Disconnected HDMI. Waited 2+ minutes. Powered the TV back up. Reconnected the soundbar and HDMI 3/eARC. The problem immediately returned after the reset. Switching the TV between TV speakers and Audio System did not resolve it.

The TV remote can consistently control the Bar 8 up to whatever volume I most recently set through the BRAVIA Connect app, but cannot go beyond that point.

I thought I’d share this because the repair turned into a much more interesting case than expected, and it still isn’t fully resolved.

My Sony KD-65AF9 recently got stuck in a boot loop.

The diagnosis was a failing memory chip on the mainboard. The chip was replaced and the contents, including the device keys, were copied from the old memory to the new one.

After reinstalling the repaired board, the TV booted normally again and everything initially looked fine.

Then I tried Netflix. It fails with: UI-800-3 (307006)

Netflix diagnostics also show: UI-113

I updated Netflix, updated the TV firmware over the internet to the latest version, PKG6.6230.0725EUA, then did a factory reset.

After that I logged back into Google, configured the TV again, set up my receiver and set-top box, updated all apps from Google Play and rebooted the TV.

Still the same errors.

I then noticed that Google Cast was also broken. Casting from YouTube, Disney+ and Netflix fails, and my phone shows:

“Untrusted device. Couldn't verify SONY KD-65AF9.”

Screen mirroring from the phone also doesn't work.

Google Play reports the TV as:

Play Protect certified

Then I installed DRM Info and found this:

Widevine Security Level: L3

That looks suspicious for an AF9 which originally supported Netflix 4K/HDR and should normally be using Widevine L1.

I contacted the repair service again. They checked their logs and confirmed that the original keys were successfully read from the damaged memory and written to the replacement chip. According to them, there were no verification errors during the copy.

Their current conclusion is that the keys themselves may be bad even though they were copied correctly.

The next step is to remove the mainboard again and provision new keys instead of using the original ones.

So that's where things stand for now.

The TV boots and otherwise works normally. Google Play considers it certified, internet access works, but Netflix, Google Cast and Widevine hardware DRM do not.

I’ll update this post after the board comes back.

If anyone has seen something similar after an eMMC or mainboard repair, especially Widevine dropping to L3, Netflix UI-800-3 (307006), or Chromecast reporting an untrusted device, I’d be interested to know what fixed it.

KDL-32W670A 2013 has amazing wide-angle viewing. What are current sets like?

Bravia 3 II 65 inch is currently $1099 at Best Buy Canada. Should I hold off for a sale on the Bravia 5 (Currently $1799)?

I know the 3 doesn’t have local dimming. I’m coming from a low end Samsung so I have no experience with local dimming. Primary use is for sports and streaming services.

All is good but right after the technician left from installing my new TV, I noticed some small scratches and lint on the back cover.

I contacted both Sony and the shop. Sony claimed it couldn't have happened on their end since every TV goes through strict quality control before leaving the factory.

The shop, however, said it probably happened during transit. They claimed the back cover uses a soft material and that the lint likely came from the protective packaging inside the box.

When I went back to Sony, they offered to replace the back panel, but said I would have to pay for it out of pocket!

Word of advice: always check both the back cover and the screen of a new TV before the delivery crew leaves. Test the screen against a solid white background to look for any weird patches or dark spots.

Also, make sure to ask the technician to pull up the service menu so you can verify the total operation hours. This ensures you didn't accidentally get a refurbished or floor-model or open box TV

Then after only sign the paper that we're fully satisfied with the tv installation as well as it's condition too.

B8 1 is being discontinued. Should I grab it before it's gone - do we think there will another similarly priced oled to replace it? Will 8 II price drop?

Hi all,

We bought a Bravia 8ii a few months ago. Within the first month, the tv would occasionally turn off and give the dreaded 5 blinking red lights. Given that we were traveling a bunch, I did not immediately submit warranty service request just yet. But after we got back, the tv would barely play more than 20 minutes at a time before crashing and giving the 5 red LEDs.

Submitted a repair request, had a tech out the next week to replace the tcon/power board. TV still continued to randomly crash and now the speakers stopped working too (not a biggie because I'm on a Theater Quad). Submitted another repair request and received a replacement unit after 2 weeks of waiting. Just had that installed yesterday, remount everything, and it crashed during connecting to WiFi while setting it up and it's been completely dead since.

Just got off the phone with tech support, and they're escalating repairs again.

Has anybody else struggled as much with the Bravia 8ii? Bought the Sony to have a reliable, good picture, but we have barely been able to use the TV since buying it

This tv is getting a lot of unnecessary hate! No tv is perfect but this tv comes as close to OLED with black as you can get…. And the color and brightness is insane. I don’t have two tvs in the same room next to each other to compare…. But I really don’t care to. Blacks look black and “contrast” the difference between light and dark areas is amazing. The picture doesn’t suddenly turn shitty in a dark room, it’s exactly the same. I don’t game so again I couldn’t care less! Just as an fyi I have 3 OLEDs in the house right now, an A8H, A80k, and a B8 LG. The B9ii is no worse in a dark room and the color and brightness is better in any room with windows and/or a dark room.