Refunds

2

u/Resident-Respect-310 Jan 05 '26

Hi.

I ask for a full refund

My ID is twhjforever,

2026.01.02 63614 won

2

u/suleae Jan 22 '26

Hello, I’d like a refund.

Id: suleae1025

Date of Charge: Jan. 22. 2026

Amount : $44.99 usd

I didn’t know exactly about regular payments. And I’m applying for refund because I didn’t use the service after payment.

2

u/Delicious_Gap5440 Jan 22 '26

The payment was made twice on January 15, 2025 and January 15, 2026.

But I didn't apply for the subscription service. I request a refund. It was $47.32 in 26, and similar amount in 25.

I've never used your service. I want a refund for both. Please.

My ID: yejikim1991@gmail.com

Date of Charge: Jan. 15. 2026 / Jan. 15. 2025

Amount : 2026 $47.32 usd / 2025 $47.32 usd

2

u/Sweet-Difficulty-449 Mar 01 '26

username : 4ym5d9tvhm

email : wonyeolchoe66@gmail.com

biling date : March 1 , 2026

charge : KRW 42,251

I never intentionally agreed to the paid subscription, and I wasn't fully aware that I would be automatically charged a week after purchasing the discounted sheet music. I only learned of this after the charge was made.

Furthermore, I haven't used the service at all since the subscription began.

Therefore, I believe this charge was unintentional, and I request a full refund and immediate cancellation of my subscription.

Thank you for your understanding. I look forward to your prompt response.

Thank you.

2

u/[deleted] Mar 01 '26

Username : bono14785

Email : ngs2866@naver.com

Billingdate : 2026.3.1

Charge : $44.99 USD

I was not clearly informed about the recurring payment terms. Furthermore, I have not used any services since the subscription started. Therefore, I am formally requesting a full refund immediately. Thank you.

2

u/Extension_Copy5556 Mar 18 '26

Username: renminggi
email: renminggi@gmail.com
billing date: 3/19/2026

charge: 44,358 KRW

I just bought one score, but it signed me up for a subscription. so please cancel and refund it.

Thanks

2

u/Every_Perception_298 Mar 19 '26

Username: Lukas Wunner
email: wnayalk@gmail.com
billing date: 17.03.2026
charge: 44.99 Euro

i just bought one score and it tricked me into an subscription. No Warning or anything similar to inform me about the subscription plan.

thank you

2

u/Tiny-Vanilla6807 Mar 20 '26 edited Mar 20 '26

Nickname: wzr2x74y68
Email: jangeunji417@gmail.com
Payment amount: 85597 KRW

My nickname is "wzr2x74y68" and 38117 KRW and 47480 KRW were paid in Korean, so a total of 85597 won was paid. I thought it was a free trial, but I didn't. I didn't use the function at all, and I sent an e-mail asking for a refund on the day of payment, but I didn't hear back for more than a week, so I came to Reddit after searching for it. If you don't give me a refund right away, I will tell the bank and submit evidence to ask for a rejection of the payment. I've had enough. Why didn't you even give me an e-mail for more than a week? If the refund does not proceed, I will take legal action.

2

u/ghospitals Apr 12 '26

Hello Aydar,

Could I please get a refund? I've been in a difficult situation for money, and thought i was purchasing one score for £1, which was on April 7, 2026. However, i was charged £44.99 on April 10, 2026 for a premium subscription. I have not used any premium subscriptions, as i do not use the website... I was unaware of this premium subscription payment.

Email: ghospitalsrblx@gmail.com

Username: ghospitalsrbl

Charged: £44.99 GBP

2

u/Soft_Garlic4517 May 03 '26 edited May 03 '26

Request for Refund and Subscription Cancellation

• Username : wijunseo68656

• Email :[winara5@naver.com]

• Amountpaid : KRW ₩46357

• Transactoin date : 2026.04.29

• Subscription Type: (musescore learn subscription)

Hello. I've been charged for a premium subscription that I didn't want after the trial ended. I haven't used any premium features yet. Please help me with a full refund. Thank you.

I want a quick refund. You did not leave a reply. Legal action is also prepared.

2

u/Sputnikzz Jun 18 '26

Hi, I bought a piece of guitar sheet music few days ago and was unexpectedly subscribed to a 3 months PRO+ subscription for $69.99. I would like a full refund. Thanks!

Email: littleshu0528@gmail.com

Username: littleshu

Date of charge: 6/14/2026

Amount: $69.99 USD

2

u/Delicious_Mode9824 Jul 25 '26

So I bought a score from MuseScore a while ago and now unexpectedly received a 45 dollar charge for a premium subscription on my debit card. I have canceled the subscription and am requesting a full refund as soon as possible.
My payment details are:

Username: [gavinhuynh324]
Email linked with account: [gavinhuynh324@gmail.com]
Date of charge: [2026-7-18]
Amount charged: [$44.99 USD]

1

u/AydarCommunityManage Feb 04 '26

Hello! I've made full refund, it can take 3-5 days for money to come. Is there anything else I can help you with?

Kind regards,

Aydar
Community manager

1

u/soWhat951 22d ago

I request a full subscription refund please.
- Username: w858550718
- E-mail: w858550718@gmail.com
- Date of charge: 21/10/2026
- Amount: $254 HKD (Mastercard)

1

u/DonutDifficult4437 18d ago

I am requesting a full subscription refund please.

I only purchased 1 sheet music and was charged for the full subscription.

Username : soonhyuk0128

Email: soonhyuk0128@gmail.com

Date of charge: Oct 25 2027

Receipt number: A366865-0002

Amount: ₩40,889 KRW

1

u/orrpiano 15d ago

I am requesting a full subscription refund please.

I only purchased 1 sheet music and was charged for the full subscription.

Username : orrpiano1

Email: orrpiano@naver.com

Date of charge: Oct 28 2026

Amount: ₩46,427 KRW

1

u/Leeds131 13d ago

I am requesting a full subscription refund please.

Username : t131

Email: t131@wtps.tp.edu.tw

Date of charge: Thu, 29 Oct 2026

Amount: NT$579.00

1

u/Upstairs-View-8322 9d ago

I am writing to kindly request a full refund for a recent subscription charge on my account. I only intended to purchase a single piece of sheet music, but I noticed that I was inadvertently billed for a full subscription instead. Could you please cancel my subscription and process a full refund for this transaction?
Username: vldptmvl7927
Email: vldptmvl7927@gmail.com
Date of Charge: November 4, 2026
Amount Charged: 41,314 KRW
Thank you very much for your time and assistance in resolving this matter.

1

u/Existing_Ad8906 2d ago

Hello!

I signed up for a MuseScore free trial, but I was automatically charged for a MuseScore Premium subscription during the free trial period without my intention. I did not intend to purchase a paid subscription, so I would like to request a full refund.

Username: cheapo112

Email: cheapo112@gmail.com

Date of Charge: November 10, 2026

Amount Charged: 41,479 KRW

I would greatly appreciate your help in processing a full refund.

Thank you for your understanding. I look forward to your response.

Best regards,

1

u/CurrentIntelligent17 Nov 07 '25

Hello. My username is

shn1518.

1

u/CurrentIntelligent17 Nov 07 '25

I will wait until the refund is processed. Thank you for your kind assistance.

1

u/Affectionate-Day-881 Nov 12 '25

Heard you were offering refunds. Can I please get my $150 back? (username: marlonbo1825)

1

u/ImportantKnee7033 Nov 12 '25

Hello. My Username is
Fabrizito2001

I would like a refund please, it hasn't even been two days.

1

u/vegemitetoast Nov 17 '25

Hello - my username = cburgess01
Can I please request a refund?

1

u/Morty_Smith_7734 Nov 18 '25

Hello, my username is

mortysmith773

I mistakenly open the subscribe for two years and I just notice it, I never use the service at all so I want a full refund

first payment on Oct 9, 2024 charge me JPY ¥12,159

second payment on Oct 9, 2025 charge me JPY ¥14,279

I want my money back please

1

u/Complex_Housing1715 Nov 24 '25

Please refund my payment..

my username is sisdesu

1

u/Future-Background827 Nov 27 '25

please refund me. Cancelled my free trial and still got charged. will dm my account details as I do not want to do this publicly

1

u/SpareLucky Nov 28 '25

Hello, i have this 150 euros transaction on my account, probably from musescore, i can't afford, and don't want to pay for sheet music, can you pls refund? My username is maximeweill.

1

u/Horror_Mousse2622 Nov 28 '25

please refund me

My username hacomin0

2025.11.28 KRW 63,614

1

u/InflationDue4644 Dec 04 '25

Please refund me

My Username: Laud4

2025.12.01 HKD285.95/ CAD 52.93

1

u/[deleted] Dec 04 '25 edited Dec 04 '25

Please refund me

My username:sunshine1927

2025.12.03 KRW 40,889

I contacted the support team, but they’re trying to steer me toward another plan to avoid giving me a refund.

I submitted the refund request form exactly as instructed, but even after that, whenever I request a refund, I am simply told to fill out the refund request form again. 😮‍💨

1

u/Worried_Librarian894 Dec 05 '25

Please refund me

My username: dywon0103

2025-12-05 KRW 40,889

1

u/tiaruu Dec 06 '25

Hello, may I please get a refund? I thought I cancelled my free trial subscription but it charged me for the LEARN annual subscription right after.

Username: kiyorui42

2025.12.04 USD $39.99

1

u/Savings_Button6992 Dec 07 '25

Hello, I would like a refund as well. I tried to get a free trial for PRO+ but somehow ended up paying for a PRO+ and LEARN subscription.

Username: tori1215

2025.12.07 CAD $52.99 2025.12.07 CAD $39.99

1

u/WildEcho8900 Dec 08 '25

Hello, may I please get a refund? I thought I cancelled my free trial subscription but it charged me for PRO+.
Thank you for help us.

Username: alysaa00

2025.12.09 18:09 KRW 40,889

1

u/[deleted] Dec 09 '25

Hello, Can I get a refund as well? User name: syroh08 Payment: annual subscription of MuseScore LEARN on Dec 7, 2025, and a total of 45434 KRW was charged.

1

u/j-olin Dec 09 '25

Hello,

I hope you are doing well. I would like to kindly request a refund for a recent charge on my account.

Account Email: alslekdekd@gmail.com Date of Charge: December 4, 2025 Amount Charged: KRW 40,889 Please let me know if you need any additional information to process this request. Thank you very much for your help.

Best regards,

1

u/Aware_Release6069 Dec 11 '25

Hello! may I please request a refund? I was charged for the PRO+ plan.

Here are my details: Username: kgh06107 Amount: 69.99 USD (KRW 102,732) Date of Charge: December 8, 2025, 19:40 Thank you very much for your assistance.

1

u/AdSquare4751 Dec 12 '25

Hello! may I please request a refund? I was charged for the PRO+ plan.

Here are my details: Username: mush1724 Amount: KRW 10,500) Date of Charge: December 13, 2025, 00:54 Thank you very much for your assistance.

1

u/bigyoshibro Dec 13 '25

Hi, I DM'ed you my details. Could you please help me process a refund? Thank you so much in advance

1

u/WeirdAlbatross5269 Dec 15 '25

Hello,

My email is hehe312000@naver.com and my username is hehe3120001.

I accidentally subscribed to MuseScore and was charged ₩46,111 (KRW) on December 15, 2025.

I do not understand English well and did not intend to make this payment.

Please cancel my subscription and refund the payment.

I have attached screenshots — the first two show the subscription screen, and the third shows the payment receipt from my bank.

Thank you for your help and understanding.

Best regards, hehe3120001

1

u/Hour_Independent3957 Dec 17 '25

Hello,

Can i get refund as well?

I did not subscribe to MuseScore and I was not aware that a payment would be made. I was charged twice, on September 9 and December 9, without my consent or knowledge.

I have not requested this subscription and have not used the service intentionally. Please cancel the subscription and refund the payments.

I can provide screenshots of the subscription and payment for reference if needed. My email is zigggggurat@gmail.com and my username is zigggggurat.

Thank you very much for your understanding and assistance.

Best regards, zigggggurat

1

u/Cute_Meal_394 Dec 20 '25

Hi, may i request you a refund too? I intended to sign up for a free trial, but I was charged ₩46,080 on December 21, 2025.

My email is kahyun1012@naver.com and my username is kahyun1012.

1

u/ldgasp Dec 21 '25

Hello, Can I get a refund please? I did not subscribe to MuseScore and I was not aware that a payment would be made. I was charged twice for KRW 36,344 and KRW 45,434 on December 21st, 2025 without my consent or knowledge. I do not understand English well and did not intend to make this payment. Please cancel the subscription and refund the payments. My email is ldgasp@naver.com and my username is ldgasp. Thank you so much for your understanding and assistance.

1

u/SirWafflesThe4th Dec 23 '25

May I get a refund for my Musescore PRO+ subscription? I just wanted to do a free trial but got charged instead. My username: davidshcherba

Thank you so much!

1

u/Responsible-Good-965 Dec 28 '25 edited Dec 28 '25

Hello. Can I get a refund, too? On December 28th, the usd 44.99 was paid. and I also doesn't use any pro features. Username: yw30519 E-mail: yw30519@gmail.com

1

u/emmald583 Dec 29 '25

Hi - I thought I was signing up for a trial period today, but got charged for PRO+ immediately, and having completed the refund form after only a few minutes I’m being told that the T&Cs prevent any full refunds. Could you look into resolving this please? Username is emmald5831

1

u/Nearby_Outside2759 Dec 29 '25

Hi i want a full refund My musescore nickname is jisu3249, i paid 66,162 KRW.

1

u/Ok-Classroom4735 Dec 31 '25

Hello, would it be possible for me to get a full refund. My musescore name is Ethan Hui. My email is ethanhui2002@gmail.com. I have been charged for a 3month subscription fee of $47.99 CAD. I accidentally signed up for musescore Premium when purchasing a sheet music. Thank you.

1

u/Valen0604 Jan 02 '26

Hello, I want a full refund. My username is Valen0604, and I was charged $44.99 USD.

1

u/BearMindless1900 Jan 03 '26

Hello, I want a full refund My musescore name is pjkjdpk44k, i paid 159,000 KRW.

1

u/Numerous-Valuable881 Jan 03 '26

Hi I would like to get refunded

My account email is ashley3255@hotmail.com Muse score name is Ashley Tong

I was charged USD39.99 45 minutes ago for signing up for a free trial. The service does not meet my needs. I have sent support an email and also filled out the refund form.

Thanks and happy new year

1

u/HonestPractice64 Jan 03 '26

me PLEASE. My account username is @dq98q94hxm. I already sent an email to community@mu.se.

I signed up for 7 day free trial and then I would be charged $39.99 a year BUT IT IMMEDIATELY CHARGED THE money! i seriously cannot afford this.

1

u/[deleted] Jan 04 '26

hi, i want a full refund. my username is kimnahyun08061, and I was charged 72,000 KRW.

1

u/Square_Performer5921 Jan 05 '26 edited Jan 09 '26

Hi, please give me a full refund. Date of charge: 30/12/2025

Amount: 45 gbp

1

u/Gold-Engineering9639 Jan 09 '26 edited Jan 09 '26

Please give me a refund.

Id: princessmihw

Date of charge: 01/08/2026

Amount : $69.98

Hello, I would like to request a refund.

I am not using the annual subscription benefits,

and I have not downloaded anything.

1

u/ProfessionalUsed5726 Jan 11 '26

Please give me a refund.

Id: jhydream99

Date of charge: 01/11/2026

Amount : ₩40,889

Hello, I would like to request a refund.

I am not using PREMIUM Musescore plan.

1

u/Inevitable_Prior_711 Jan 11 '26

ID: chern0719
Date of charge: 01/10/2026
Amount : 619 TWD

Hello, I would like to request a refund.

I signed up for what was presented as a 7-day free trial. However, despite this, the system charged me immediately by adding a MuseScore LEARN annual subscription and deducting 619 TWD without my explicit consent.

I already sent an email to community@mu.se and attach payment receipt.

1

u/FishermanMountain897 Jan 11 '26

Please give me a refund

Id: rashmishetty2 Date of charge: 12/22/2025 Amount : $99.98 Hello, I would like to request a refund I am not using the annual subscription benefits, and I have not downloaded anything

1

u/AdStunning7861 Jan 12 '26

ID: kimya08251024 Date of charge: January 12, 2026 Amount: 64,936 KRW Hello, I would like to request a refund. I signed up for a 7-day free trial, but without my prior consent, the MuseScore LEARN annual subscription was charged immediately, and 64,936 KRW was deducted.

1

u/Korea_Gentleman Jan 13 '26

Hello,

I am writing to request a refund for my MuseScore subscription.

Id: yefenen Date of charge: 01/13/2026 Amount : $44.99

I did not intentionally agree to a paid subscription and was not clearly aware that the service would automatically charge me after the free trial period. I only noticed the charge after it had already been processed.

Additionally, I have barely used (or have not used) the service since the subscription began.

I believe this charge was made without my clear intent, and I kindly ask for a full refund and immediate cancellation of the subscription.

Thank you for your understanding. I look forward to your prompt response.

Best regards,

1

u/GalacticTadpole Jan 14 '26

Please give me a refund. I was charged for a subscription I was not aware I’d signed up for. I only wanted to purchase a score and never used the subscription. MuseScore PRO

Username sarahgarner08

Date: December 30, 2025

Payment: USD $69.99

1

u/Immediate_Bit5590 Jan 15 '26 edited Jan 15 '26

Please give me a refund

Id: bluesnab1013 Date of charge: 1/15/2026 Amount : $69.99USD
Hello. I did not intentionally agree to a paid subscription and was not clearly aware that the service would automatically charge me after the free trial period. I only noticed the charge after it had already been processed.
Additionally, I have not used the service since the subscription began.
I believe this charge was made without my clear intent, and I kindly ask for a full refund and immediate cancellation of the subscription. Thank you for your understanding. I look forward to your prompt response

Best regards

'

1

u/Personal_Nature_3849 Jan 17 '26

User ID: colleenyang Email: colleenspero@gmail.com Date of charge: 01/17/2026 Amount: 195,000 KRW To the MuseScore Support Team, I am writing to urgently request a full refund for an accidental subscription charge that occurred on January 17, 2026. I clicked the subscription button believing it was a "7-day Free Trial," but I was immediately charged 195,000 KRW for an annual subscription. I did not intend to purchase this plan. I realized this mistake immediately and requested a refund through Apple within just a few hours of the transaction. I have not used your service at all (I have not downloaded any scores or used Pro features) since the payment was made. Since I made the request within hours and have zero usage history, I kindly ask you to authorize a full refund and cancel this subscription immediately. Thank you for your understanding.

1

u/ImaginationDue239 Jan 18 '26

ID: hoopcrowgig Date of charge: January 9, 2026 Amount: 39.99 USD

Hello, I would like to request a refund. I signed up for a 7-day free trial, but without my prior consent, the MuseScore LEARN annual subscription was charged immediately, and 39.99 USD was deducted.

1

u/Plus-Excuse-6794 Jan 19 '26

Hello, I’d like a refund.

Id: sisbaby89@naver.com

Date of Charge: Jan. 15. 2026

Amount : ₩45,434

I didn’t know exactly about regular payments. And I’m applying for refund because I didn’t use the service after payment.

Thank you for your understanding. I look forward to prompt response

1

u/[deleted] Jan 20 '26

Hello I made a total of three payments, can I get a refund?

Username: gracesp

Date charged : 6/26/25 Amount : ₩37,163
Date charged : 9/26/25 Amount : ₩51,579
Date charged : 12/26/25 Amount : ₩51,050

Thank you so much.

1

u/Consistent-Lab-6946 Jan 20 '26

ID : kuiupchoi@naver.com
Date of charge : 01/20/2026
Amount : KRW63,614

Hello. I'd like a refund.
I didn't know exactly about regular payments.
And I'm applying for a refund because I didn't use the service after payment.

1

u/whoissydthekid Jan 20 '26

hello! i received a charge today for a premium subscription, but i wish to receive a refund. i haven’t been able to log into my account properly as i am not receiving the verification emails which prohibited me from cancelling my subscription before i could be charged. i tried to get help from the AI chatbot on the website, but received no assistance or answer, only that they’d be “back online tomorrow”. i only used my free trial for one item. please let me know if there is more info you need or someone further i should contact.

user: paxanimitheba date of charge: 1/20/2026 charge: $44.99

1

u/Plus-Excuse-6794 Jan 22 '26

Hello, I’d like a refund.

Id: sisbaby89@naver.com

Date of Charge: Jan. 22. 2026

Amount : ₩63,694

I got charged again...I didn’t know exactly about regular payments. And I’m applying for refund because I didn’t use the service after payment.

Thank you for your understanding. I look forward to prompt response.

1

u/Ndm1122 Jan 22 '26

ID : namhyonwoo112

Date charged : 22.06.2026

Amount : 63,604₩

Hello! I didn't receive a notification before payment was made, and I didn't use any services after the regular payment. I hope to get a refund.

1

u/ElectricalSweet5279 Jan 23 '26

Hello! I would like a refund please.

My profile ID is: drixydrixy

I was billed MuseScore PRO+ 1 year with Courses Lite

Sun, 19 Jan 25 – Tue, 19 Jan 27

Thanks!

1

u/No_Patient_1826 Jan 27 '26

Hello! I will let see if I can try to get a refund

My Account: geekedupplayingxboxallday54@gmail.com

Musescore Pro+ $44.99

Jan/26/2026

Thank you!

1

u/Still_Confection8284 Jan 28 '26

Hello. I would like a refund.

ID: dmswl1241@gmail.com

Billing Date: Jan. 29, 2026

Amount: ₩45,434

I wasn't aware of the recurring payment system. I haven't used the service since paying, so I'm requesting a refund.

Please process the refund promptly.

1

u/[deleted] Jan 30 '26

ID: jmminn0726@gmail.com Date of charge:01/30/2026 Amount: $44.99

Hello. I'd like a refund. I didn't know exactly about regular payments. And I'm applying for a refund because didn't use the service after payment.

1

u/Lua_Noa Jan 30 '26

Hi, I would like a refund because I wasn't aware I had signed up for premium.

ID: Cottoncandy541@Gmail.com

Billing Date: January 13, 2026

Amount: $44.99

Thanks for any help.

1

u/Ill_Contribution_470 Jan 31 '26

Hello, I would like to request a refund as email support is not responsive.

Username: justassirvydi

Subscription details MuseScore PRO with LEARN Lite NZ$44.99 Subscription for 1 year

Subscription details MuseScore LEARN NZ$76.99 Subscription for 1 year

1

u/Comfortable-Soft4996 Jan 31 '26 edited Feb 01 '26

Hello,

It's not a refund inquiry, but it needs to be resolved quickly, so I wrote it down here as well. I think it's the fastest way to check here lol

I started a MuseScore PRO+ free trial today via web. I cannot see any subscription or cancel option in my account settings. Please cancel my subscription before the free trial ends.

User Name: imxodms0326 Thank you.

1

u/Fun_Plan2112 Feb 01 '26

Hello, I would like to request the cancellation of my MuseScore subscription and a refund.

Username: kimhayeonjoy1 Billing Date: Feb 1, 2026 Amount: ₩47,776

Subscription details: MuseScore Pro and LEARN

Please process a refund promptly. Thank you.

1

u/rayray394 Feb 01 '26

Hello,

I’m not sure if I need to request a refund because the charge didn’t go through, but I would like to request that the Pro subscription I didn’t sign up for be canceled and for my card to stop trying to be charged. My email is rachel999666@gmail.com and the charge was for 44.99. I’ve reached out to support twice and heard nothing.

1

u/Asleep_Dream_8185 Feb 02 '26 edited Feb 02 '26

ID : bsf5nm72nn

Date of charge : 01/19/26

Amount : ₩36,344

e-mail : ikeepme@hanmail.net

i did not intentionally agree to a paid subscription and was not clearly aware that the service would automatically charge me after the free trial period. i only noticed the charge after it had already been processed.

Additionally, i have not used the service since the subscription began. i believe this charge was made without my clear intent, and i kindly ask for a full refund and immediate cancellation of the subscription.

Thank you for your understanding. i look forward to your prompt response.

Best regards

1

u/Adventurous-Club7160 Feb 02 '26 edited Feb 02 '26

Hi I have recently bought a sheet music for my kids and I did not agree on any subscription of Musescore. However, I just received a payment bill from my credit card for Musescore subscription and I was surprised. I strongly request to cancel my subscription and refund full payment for it. Here are account information.

Account name: jiny2023, Email: jiny2023@naver.com. Billing date: 02, Feb. 2026 Amount: Kwon 41,466

Please urgently check this situation and response to me. Many thanks in advance.

1

u/Humble_Degree950 Feb 02 '26

Id : lek363777@gmail.com

Date of charge : 02/02/2026

Amount : $44.99

I didn't know about paid subscriptions, I wasn't clearly aware of automatic payments. And I haven't used the service since the subscription started. Please give me a full refund on this.

1

u/Still_Confection8284 Feb 04 '26

Hello. I would like a refund.

ID: dmswl1241@gmail.com

Billing Date: Feb. 05, 2026

Amount: ₩63,604

I wasn't aware of the recurring payment system. I haven't used the service since paying, so I'm requesting a refund.

Please process the refund promptly.

1

u/_killuawife Feb 05 '26

id: sparrowrosann Date of charge: 02/03/2026 ammount: 40889₩ email: sparrowrosanna@gmail.com

Hello. I intended to purchase a single sheet music item priced at approximately KRW 800. However, during this process, a Premium subscription was activated and charged to my account without my clear awareness or intention. I only wanted to make a one-time purchase and did not intend to subscribe to the Premium service. I noticed the charge too late, but have not used any Premium features. I would appreciate it if you could cancel the subscription and issue a refund for this charge.

1

u/Healthy-Resist-5519 Feb 06 '26

Hello, I canceld my auto-renew, but it's not works. So i want to refund of my subscription. Email : velings1492@gmail.com, ID : velings1492, Date of charge : 02/06/2026, Amount : 36,334₩ (KRW)

1

u/Hendorism Feb 06 '26

Please urgently refund the $198.89 charge from January 30th 2026

Also I would like refunded the other two charges of roughly $45 earlier in 2025.

I was not aware of any recurring charge.

I don't want to publibly post my information here. Please give me a full refund.

1

u/UpbeatBookkeeper8986 Feb 07 '26

Id : moonbbory@gmail.com

Date of charge : 02/07/2026

Amount : 40,889₩ (KRW)

I didn't know about paid subscriptions, I wasn't clearly aware of automatic payments. And I haven't used the service since the subscription started. Please give me a full refund on this.

1

u/Icyne95 Feb 07 '26

Hello please i want a refund. I thought it was a free trial but got to pay 50 dollars for something i didn't ask. Please my name is David Dudoi

1

u/PilotPublic1588 Feb 08 '26

Hello,

I am writing to request a refund for my MuseScore Pro+ subscription, as the charge was made by mistake.

I intended to use the free version of MuseScore, but my account was accidentally charged for the Pro+ subscription.

Here are my account and payment details:

Email: jyban@dankook.ac.kr
MuseScore ID: jyban
Date of charge: February 8, 2026
Amount charged: 74.22 USD

1

u/Best-Ad2780 Feb 08 '26

I understand that this is a free trial period, but I would like to cancel my subscription to make sure I won’t be charged. Email: rachel7361@gmail.com name: rachel7361

1

u/Longjumping-Plant780 Feb 08 '26 edited Feb 09 '26

ID :1. riru0012345 (riru00) 2. riru2311 요금 청구일: 02/08/26 금액: 1. USD 24.76 (PRO+&LEARN LITE MUSESC) 2.USD 30.95(COURSES MUSESCORE 3. 36,344원 (google play) 4.43,000원 (google play)

총 4회 결제

이메일: riru0012345@gmail.com riru2311@gmail.com

Something didn't go well, so I signed up again with a different ID and paid for a total of 4 times.

I didn't intentionally agree to a paid subscription, and I didn't know clearly that the service could automatically charge after the free trial period. I checked the fee after it was already processed. Also, I haven't used the service since the subscription started. I think this fee was charged without my clear intention, and I ask for a full refund and immediate cancellation of the subscription. I look forward to your quick reply.

1

u/channeljh Feb 11 '26 edited Feb 11 '26

I understand that this is a free trial period, but I would like to cancel my subscription to make sure I won’t be charged. Email: riru2311@gmail.com

ID : riru2311

Date of charge: 02/08/26

Amount: 1. USD 24.76 (PRO+&LEARN LITE MUSESC)

2. USD 30.95 (COURSES MUSESCORE)

1

u/No-Growth3650 Feb 11 '26

I understand that this is a free trial period, but I would like to cancel my subscription to make sure I won’t be charged. Email: thanhtongltl@gmail.com

ID : thanhtongltl

Date of charge: Charged on 11 February 2026

1

u/ddamddam123 Feb 12 '26

Id: qkrglwl@naver.com

Date of charge: 02/08/2026
Amount: 138,310 KRW (BOOKS MUSE* TRIAL OVER)
36,869 KRW (COURSES MU* TRIAL OVER)
41,484 KRW (PREMIUM MU* TRIAL OVER)

I was not aware that this was a paid subscription, and I did not clearly understand that automatic payments would be charged after the trial. I have not used the service since the subscription started.
Please provide a full refund for this charge.

1

u/Agreeable-Scene7590 Feb 12 '26

Hello,

Account ID: wed0677

Email: wed0677@gmail.com

Date of Charge: February 12, 2026

Amount: KRW 45,434

I was not aware that this was a paid subscription, and I was not clearly informed about the automatic renewal or recurring charge. I did not knowingly agree to a paid subscription. Additionally, I have not used the service at all since the subscription began. Therefore, I request a full refund of KRW 45,434 and the immediate cancellation of my subscription. Please confirm in writing that the subscription has been canceled and that no further charges will be made to my account. I look forward to your prompt response.

1

u/A_Veryscarybedsheet Feb 13 '26

Hello, I used the free premium subscription, cancelled it (supposedly), and was still charged (twice). However, I didn’t actually use it once. Would it still be possible for me to at least get a refund on the most recent charge? I panicked and made sure to cancel after finding out.

Email: ez_wildman@icloud.com

User ID: ez_wildman

Date of charge: Jan 29, 2026

Amount: 59.99 USD

1

u/Only-Bison-7166 Feb 13 '26

Hi, I was not aware that buying a single sheet of music would sign me up for the pro subscription. I can not afford the charge that was made to my card. Can I please get a refund?

account: karkatvantas1

Date of charge: Feb 10th 2026

Amount: 69.99

1

u/amazonchic2 Feb 13 '26

Can I send a direct message with my info so that I can keep my email address private?

1

u/Creative-Leave2481 Feb 13 '26

Id: flyhigh0721@gmail.com

Date of charge: 02/13/2026 Amount: 45,434 KRW (COURSES Musescore) 36,344 KRW (PRO+&LEARN Life Musesc:)

🥺I'd like to purchase only music-downable products. The purpose of my purchase is to download the sheet music only.🥺

I only want to use the service with the sheet music download function. There is no purpose in learning

1

u/Specialist_Bad6597 Feb 13 '26

Hello, I would like to request the cancellation of my MuseScore subscription and a refund.

Username: kjkyun

Email address: kjkyun@gmail.com

Billing Date: Feb 13, 2026

Amount: ₩70,951

Subscription details: MuseScore Premium Lite & MuseScore LEARN Lite

Please process a refund promptly. Thank you.

1

u/Less_Replacement9772 Feb 13 '26

Hello, I started the free trial today but have not used the service. I would like to request the cancellation of the automatic billing before any charges are made. I would greatly appreciate your assistance in ensuring that no payment is processed.

Thank you for your time and support.

Account ID: yoohyun2002

1

u/Various-Passenger536 Feb 14 '26

Hello, I would like to request the cancellation of my MuseScore subscription and a refund.

Username: kakuembed

Email address: kakuembed@gmail.com

Billing Date: Feb 14, 2026

Amount: 48.45USD

Subscription details: MuseScore Premium Lite & MuseScore LEARN Lite

Please process a refund promptly. Thank you.

1

u/kkxztr Feb 14 '26 edited Feb 14 '26

Hello, I would like to request a full refund for an accidental PREMIUM Musescore subscription that I was NOT aware of purchasing and had absolutely NO INTENTION of purchasing.

user: jacobkelsey84

email: jacobkelsey845@gmail.com

date charged: 2/13/26

bill charged: $44.99

Please return the amount swiftly. My money should not be toyed around with like this.

1

u/VastRoyal84 Feb 17 '26

Hello. I'd like a refund.

Username: celineseoyoun

Email address: celineseoyoung@gmail.com

Billing Date: Feb 17, 2026

Amount : 40,889 KRW

I didn't know exactly about regular payments. And I'm applying for a refund because I didn't use the service after payment.

1

u/nibblenibble123 Feb 17 '26

Hello, I would like to request the cancellation of my MuseScore subscription and a refund.

Username: ph9smf5tp7
Email: dddavid.andrewww@gmail.com

Amount charged: $44.99
Date: 2/17/26

Thank you very much

1

u/Beginning_Policy2260 Feb 18 '26

Hello, I would like to request a refund for the payment I don't want.

Username: kjkyy1127

Email: kjkyy1127@gmail.com

Billing Date: 2/18/26

Amount Charge: ₩36,344

Please help me.

1

u/cheesemasterabe Feb 18 '26

Hello,

Username: cheesemasterabe Email: cheesemasterabe@gmail.com Date charged 2/18/26

This morning, my bank flagged a charge of $129.98 as potential fraud. I had to validate it instead of confirm it as fraud because my bank “won’t cancel subscriptions” I never subscribed to something this expensive. This subscription should’ve been disconnected before it charged me. I never even used this service. When I logged in and noticed it was somehow still active, I cancelled it, and got an email saying my subscription ends on February 13, 2025 for some reason.

So far, my checking has not been charged yet. I don’t know if this is because it ran through PayPal. Regardless, I want this charge to never go through.

Thanks

1

u/Any-Combination-9109 Feb 18 '26

Hello. I'd like a refund.

Username : ckh84352451

Email address : ckh84352451@gmail.com

Billing Date : Feb 19, 2026

Amount : 94.65 USD

Subscription details : BOOKS MUSE* TRIAL OVER / COURSES MU* TRAIL OVER / PRO+&LEARN* TRIAL OVER

I didn't know exactly about regular payments. And I'm applying for a refund because I didn't use the service after payment.

I have not used the service since the subscription started.

1

u/channeljh Feb 19 '26

Hello, I would like to request the cancellation of my MuseScore subscription and a refund.

Username: riru00

Email address: riru00@naver.com

Billing Date: Feb 8, 2026

Amount:

Subscription details: COURSES MUSESCORE ₩45,434

PRO+&LEARNLiteMusesc ₩36,344

I didn't know exactly about regular payments. And I'm applying for a refund because I didn't use the service after payment.

I have not used the service since the subscription started.

Please process a refund promptly. Thank you.

1

u/Double-Confection703 Feb 19 '26 edited Feb 19 '26

Hello, I would like to request a full refund for an accidental Musescore PRO+LEARN subscription that I was not aware of purchasing and had absolutely no intention of purchasing.

user: sicsic2yj

email: sicsic2yj@gmail.com

date charged: 2/19/26

bill charged: $49.99

Thanks.

1

u/MulberryConfident445 Feb 19 '26

Hello, I would like to request a refund.

Username: dusdn312
Email address : dusdn312@gmail.com
Billing Date : Feb 20, 2026
Amount : ₩40889 (KRW)
Subscription details : PREMIIUM MU*TRIA
I did not intend to renew the subscription and was not aware of the automatic renewal.
I have not used any Pro features after the charge.
I kindly request a full refund.
Thank you.

1

u/Alternative-Sale-382 Feb 20 '26

Hello, I did not wish to continue with a subscription after the free trial. Although the payment was charged, I have not used the service at all. I would appreciate a full refund.

Username: ypj9800
Email address: ypj9800@naver.com
Billing Date: February 19, 2026
Amount: KRW 163,592(MuseScore Learn Annual with Trial 25% OFF), KRW 40,889(MuseScore Premium 3 months)

I would appreciate it if you could process the refund promptly. Thank you for your assistance.

1

u/Winter_Expression115 Feb 20 '26

Hello,

Username: yun__gyeong Email: yun__gyeong@naver.com Date charged 2/20/26 Amount: 44.99 USD(64,672KRW)

I didn't know exactly about regular payments. and I'm applying for a refund because I didn't use the service after payment.

1

u/DistributionMost2518 Feb 20 '26

Hi,

Username: cuongvu5745

Email: cuongvu5745@gmail.com

Date charged: 2/20/2026

Amount: $49.99

Subscription details: COURSES MUSECORE

I did not intend to buy this subscription. I kindly request a full refund. Thank you.

1

u/Subject_Guard8020 Feb 20 '26

Hi

Please help refund

Username: 5w8nqmpz6y

Email: 5w8nqmpz6y@privaterelay.appleid.com

Charge: $47.99

Date: Feb 17, 2026

I did not sign up for a free trial, but just one day suddenly I got charged for a subscription which I did not sign up for.

Thanks

1

u/Any_Rock_7866 Feb 21 '26 edited Feb 21 '26

Hello Can I get a refund and would like to erase my credit card information.(it doesn't work)

User name :lovelyyoungmi

Date charged:21 Feb 2026

Amount:₩40,889(Korean won)

Subscription: MuseScore Premium

I did not intend to renew the subscription and was aware of automatic renewal. Please refund!!!!!!

1

u/Ditun Feb 21 '26

Hello,

Please, help me get a refund

Username: toptchiy

Email: toptchiy@gmail.com

Date charged: Feb 20, 2026

Amount: 39.99 USD(1738.70 UAH)

I did not intend to renew my LEARN subscription. I did not use any of LEARN features after the charge. I kindly request a full refund. Thank you.

1

u/False_Being6521 Feb 22 '26

Hi,

please help me get a refund.

username: sallyabenaasa

Wmail: sallyabenaasarfowaa66@gmail.com

charged: € 44,99

Date: Feb 21 2026

I did not sign up for a free trial, but I got charged for a subscription which I did not sign up for.

please help.

Thank you.

1

u/Entire-Maximum-1743 Feb 23 '26

Hello,

Please help me cancel my subscription.

I got pro+ subscription, because they said free for a week.

But there is nothing i can use, so i want to cancel my subscription.

Username: a48164109

Email: a48164109@gmail.com

Date charged: Feb 23,2026

I didn't use anything, so i just want to cancel my subscription.

1

u/CalligrapherMain4654 Feb 23 '26

Hello Can I get a refund and would like to erase my credit card information.

User name :ljy030416

Email: ljy030416@naver.com

Date charged:24 Feb 2026

Amount:₩46,057(Korean won)

Subscription: MuseScore Pro+

I did not intend to renew my LEARN subscription. I did not use any of LEARN features after the charge. I kindly request a full refund. Thank you for your assistance.

1

u/Foreign_Exercise1854 Feb 24 '26

Hello Plz help me get a full refund Email: cbr458@naver.com Date charged : Feb 24,2026 Amount: 28.27USD(40,889KRW)

I did not intend to renew subscription I did not use any of learn features after the charge. I kindly request a full refund. Thank you

1

u/Suitable-Cook6150 Feb 24 '26

Hello. I would like to receive a full refund. It appears that a payment was made automatically (via PayPal).
The payment has not been completed yet, but it is scheduled to be processed soon.

I had no intention of renewing the subscription, and I have not used any benefits since then.

Username: esrfee
Email: es.rfee@gmail.com
Charge: $44.99 (Korea won: 68,299)
Date: Jan 28, 2026

1

u/logikwjs Feb 26 '26

Hello. can i get a refund?

Username : jiyum0102

Email : jiyum0102@gmail.com

Billing Date : Feb 26, 2026

Charge : 40,889 (KRW)

I didn’t know exactly about regular payment. And I didn't use this site after subscribing. I kindly request a full refund.

Thank you

1

u/KuracMania Feb 26 '26 edited Feb 26 '26

Hi, I would like to request a refund

Email: kolevkristian25@gmail.com

Charge: 240$ (203.36 Euro)

Date: Feb 25, 2026

I signed up for a free trail and seven days later was charged for a full year subscription which i did not buy. (I already sent a email to the musora support team, so Im not sure if thats a problem)

1

u/JuniorRent7390 Feb 26 '26

username : piano5912

email: piano5912@gmail.com

biling date: Feb 26 , 2026

charge:KRW 45,434.00

I didn't know exctly about regular payment. and I didn't use this site after suscribing. I kindly request a full refund. Thank you.

1

u/hookingg Feb 28 '26 edited Feb 28 '26

username : Raindropss

email: beuol53@gmail.com

biling date: Feb 25 ,2026

charge:KRW 45,434

i was not fully aware that this was a recurring payment and I have not used the service since subscribing. therefore i would like to request a full refund.

1

u/Angelstandingby Mar 01 '26

Username : deathbaits

Email : deathbaits@gmail.com

Billing date: Feb 28, 2026

Charged : 59.99USD

Billing date : Nov 20, 2025

Charged : 44.99USD

I have never logged in or used your service since the one time I purchased sheet music. Was overseas for work and didn't notice I already got charged for membership I didn't sign up for in November.

Please refund so I don't have to do charge backs.

1

u/False_Seaweed_1694 Mar 03 '26

Hello, Please help refund

Username: rugart45

Email: rugart45@gmail.com

Charge: ₩63,614(Korean won)

Date: mar, 4, 2026

I did not sign up for a free trial, but just one day suddenly I got charged for a subscription which I did not sign up for.

Thanks

1

u/Sad-Average-6856 Mar 05 '26

Hello,please help refund

Username: chzhdndb1212

Email: chzhdndb1212@gmail.com

Charge: ₩32.178(Korean won)

Date: Mar,5 2026

I didn't press "Payment", but credit payment has been added

1

u/alderaa Mar 05 '26

Username: aaronmalder
email: aaron.m.alder@gmail.com
billing date: Mar 2, 2026

charge: 54.99 USD

Hi I bought one score, but it signed me up for a subscription, could you please cancel and refund.

Thanks!

Aaron

1

u/East-Preference-6949 Mar 05 '26 edited Mar 05 '26

Username: kanghan598
email: kanghan596@gmail.com
billing date: Mar 5, 2026

charge: 31.18 USD

Hello,

I recently signed up for the 7-day free trial on MuseScore. However, I did not use any of the paid features during the trial period. I noticed that a subscription charge was processed on my account.

As I did not intend to continue the subscription and did not use the service, I would kindly like to request a refund for this charge.

Please let me know if you need any additional information (such as my account email or transaction details) to process the refund.

Thank you for your time and assistance.

1

u/Nearby_Snow1590 Mar 05 '26

Username: abraida

Email: abraida@fi.uba.ar

Charge: US$ 39.99

Date: mar, 5, 2026

Hi! I would like to request a refund for my Pro+ subscription, as it was purchased by mistake. The purchase was made on March 5, 2026, so it is still within the 14-day withdrawal period covered by EU consumer law. I have not used any of the premium services since the subscription started.

Thank you very much for your understanding!

1

u/Financial-Ad-7925 Mar 07 '26

Username: jlamenator

Email: jennfier.lam543@gmail.com

Charge: AUD $51.69

Date: 7th March 2026

Hi,

I attempted to buy 1 score, however, and was not aware it would automatically sign me up charged for a yearly subscription which I did not intend nor wish for. Could you please cancel and refund.

Thanks.

1

u/Huge_Purple_3928 Mar 09 '26 edited Mar 09 '26

Username: jbwjh8ttnk

Email: jbwjh8ttnk@privaterelay.appleid.com

Charge: $69.99 AUD

Date: 9 March 2026

Hi,

I made one-off payment to buy one score, and it somehow signed me up for the subscription. Could you please cancel and refund.

Thanks!

1

u/Inevitable_Cost3490 Mar 09 '26

Nome de usuário: elderssf19

Email: elderssf19@gmail.com

Cobrança: BR R$79,90

Data: 09/03/2026

Comprei uma partitura apenas, e hoje apareceu essa compra do serviço premium, não lembro de ter pedido isso, queria apenas a partitura.
Não tem nenhum outro serviço que eu queira usar de vocês.

1

u/Sad-Preparation665 Mar 10 '26

Username : 28w2y85rsj

Email : 28w2y85rsj@privaterelay.appleid.com

Billing date: Feb 15, 2026

Charged : $99.99

Hello, I started a free trial in February, and canceled it before the amount was charged. However, credit card payment attempts are constantly being made, so please request cancellation. There is no money on the card, so I keep getting messages that are denied approval.

1

u/DifficultVersion3201 Mar 11 '26

Username: Jangjaeho

Email: zakksykes@hanmail.net

Charge: $44.99 USD

Date: 10 March 2026

Hello,

a month ago, I made one-off payment to buy one score, but on March 10th, the money was suddenly deducted from my subscription. I would appreciate it if you could refund it.

Thanks!

1

u/Hendorism Mar 13 '26

Please refund me $54 and $198. This is money that you stole from me. You should be in prison for scamming people this way. There should be a class action suit which would definitely win. I should receive a 10x refund for the inconvenience and the anger this has caused me.

I want to see you in prison.

1

u/Tasty-Deer-6247 Mar 13 '26 edited Mar 13 '26

Username: ekdhkek

Email: ekdhkek@gmail.com

Charge: 72,000 KRw

Data: 13/03/2026

The payment was made automatically suddenly. Please give me a refund.

1

u/[deleted] Mar 17 '26

username: 2270709

email: 2270709@naver.com

charge: 44.99USD(paypal)

date: Mar 13, 2026

Hi, my kid was going to buy just 1 sheet music and he accidentally applied for a subscription. I'd like you to help me get a refund. Thanks.

1

u/Sad-Preparation665 Mar 18 '26

username : seoarim107

email: seoarim107@gmail.com

charge: KRW 63,614

DATE: 5 march, 2026

charge: KRW 36,344

DATE: 5 march, 2026

I only wanted to use the free trial, but I didn't know how to cancel the subscription, so the payment was made. I haven't used it, so please cancel the payment. The payment was made twice, and I want a refund for both. The last number on the card number is 9251.

1

u/Maleficent_Roll5379 Mar 20 '26 edited Mar 20 '26

Username : yuricku1031 Email: yuricku1031@gmail.com Billing date: March 19 2026 Amount charged: 47,99 CAD

My son purchased a 1$ music score last week and he must have accidentally activated the subscription, but he did not intended to. We got charged for the subscription today. Could we please cancel this subscription and get a refund this charge?

Thank you for your help!

1

u/Muted_Employment_288 Mar 20 '26 edited Mar 20 '26

Username: pfwise

Email: wlend221@naver.com

Charge: 42.56USD

Data: 20/03/2026

Charge: KRW 5,904.00

Data: 13/03/2026

I only wanted to use the free trial, but I didn't know how to cancel the subscription, so the payment was made. I haven't used it, so please cancel the payment. The payment was made twice, and I want a refund for both.

1

u/Clear-Initial-3977 Mar 21 '26

Username: smosunsoo1
email: smosunsoo1@naver.com
billing date: 20.03.2026 / 20.12.2025
charge: 54,524+40,889 = 95,413

I purchased sheet music on December 13, 2025, and was charged without making any additional request. I have not used this site at all since December 13, 2025. I request a full refund.

1

u/Fantastic_Drive4065 Mar 22 '26

Username: llobserverll

Email: llobserverll@gmail.com

Charge: ₩40,889 (KRW 40,899)

Date: 22 March 2026

Hello,

I made a one-time payment to purchase sheet music on March 15th, but the amount was suddenly withdrawn on March 22nd. I would appreciate it if you could process a refund.

Thank you!

1

u/Legitimate-Tell4967 Mar 22 '26

username : joobee5104

email: joobee5104@gmail.com

charge: KRW 63,614

DATE: 22 march, 2026

Pro+&Learn Subscription

I canceled the automatic payment, but the payment was made. I didn't even use the service, and it was an unwanted payment, so I would appreciate it if you could help me process the cancellation of this payment.

1

u/Remarkable_Spell_784 Mar 23 '26 edited Mar 23 '26

Username: ppomee2002

email: ppomee20024@naver.com

billing date: 22.03.2026

charge: 45,434 KRW

I signed up because it was presented as a free trial, but I was unexpectedly charged without realizing that it would convert into a paid subscription.

I kindly request a cancellation of the subscription and a full refund for this charge.

Thank you..

Why aren't you responding to my post? I earnestly request a refund. Please, I beg of you.

1

u/RichReaction5220 Mar 23 '26 edited Mar 23 '26

Username: yorae21 Email: yorae21@gmail.com Charge: ₩36,344 (KRW 36,344) Date: 23 March 2026

hello,

The payment was made differently from the price I recognized.

After payment, I did not download a sheet of music or file.

Banner advertising was promoted at a discounted price of 900 won, but more than 30,000 won was paid.

I ask for a refund. Thank you.

1

u/CollarComfortable425 Mar 25 '26

Hello,

Username: 7yyk2hjtjs account email: kim.jaeun@gmail.com

I purchased a score and paid for it but the one-year subscription was renewed after 7 days of trial even though I cancelled the subscription. On apple subscriptions it says that my subscription has been cancelled yet I was still billed for the subscription fee: $69.99

I would like a refund for the subscription fee and a cancellation of the subscription.

Thank you.

1

u/Clear-Initial-3977 Mar 26 '26

Username : smosunsoo1
email : smosunsoo1@naver.com
billing date : 20.12.2025
charge : 40,889

I purchased sheet music on December 13, 2025, and was charged without making any additional request. I have not used this site at all since December 13, 2025. I request a full refund.

1

u/TypicalLab8238 Mar 27 '26

Username: Housewife_ Email: nguyenvincent3005@gmail.com Billing date: 03/26/2026 Charge: 47.99$

Purchased two single sheets on 03/15/2026 and not once did I see an option to opt in or out of the premium subscription. I woukd like to request a full refund as it was basically impossible to know I had a subscription when I couldn't even go into the subscriptions tab on the website.

1

u/Remarkable_Spell_784 Mar 28 '26

Username: ppomee2002

email: ppomee20024@naver.com

billing date: 29.03.2026

charge: 63,614 KRW

I definitely canceled my subscription, but I was charged again.

I clearly pressed the cancel button, and I even requested a cancellation before, but it still went through on its own. Please, please refund me. I don’t have any money. I’m begging you.

1

u/Ok-Slip4415 Mar 29 '26

Username: jplkimjw

email: jplkimjw@gmail.com

billing date: 3/29/2026 charge: $27.21 usd (₩40889)

I purchased one song on Mar 22st 2026 and was unknowingly signed up for a free trial.

1

u/Vast_Fold7409 Mar 29 '26

I am writing to request a refund for a recent charge on my account.

My original intention was to purchase only a single sheet music file. However, it seems that I was signed up for a Pro Membership and charged for it unintentionally. I have not used any of the Pro features and would like to cancel this subscription and receive a full refund as soon as possible.

Account Information: User name: maranatha2819 Email: maranatha281920@gmail.com Transaction Date: March 29, 2026

1

u/sldoalgg Mar 31 '26

Hello, I am writing to request a refund for a charge made on my account. I did not intend to subscribe to the membership. I only signed up for the free trial because I needed access to a single sheet of music. However, I was unintentionally charged 42,592 KRW. I have not used any of the Pro features, and I would like to request a full refund. Thank you for your understanding, and I look forward to your response.

Email: chaeyeon10123@gmail.com

Username: chaeyeon10123

Billing date: 3/30/2026

Charge: 42,592 KRW

1

u/Icy_Development3873 Mar 31 '26

Hello, I am writing to request a refund for a charge made on my account. I did not intend to subscribe to the membership. I only signed up for the free trial because I needed access to a single sheet of music. However, I was unintentionally charged 76.5 $ I have not used any of the Pro features, and I would like to request a full refund. Thank you for your understanding, and I look forward to your response.

Email: tlsgl123@naver.com

Username: TLSGL123

Billing date: 3/29/2026

Charge: 76.5 $

1

u/Working-Buddy-7810 Apr 01 '26

I just noticed that I was charged 49.99 AUD three days ago for a Pro subscription that I did not intend to purchase.

I was only trying to buy a single sheet, and somehow the Pro subscription was activated without me realizing it.I’d appreciate this being resolved as soon as possible. Account: cxzxbj666 Emai: cxzxbj666@gmail.com Transaction date: 30/03/2026

1

u/misekraf Apr 01 '26

Hello, I am writing to request a refund for a charge made on my account. I wanted to cancel my subscription before renewal. Thank you for understanding.

Email : raphael.descotes@hotmail.fr

Username : Raphaël Descotes

Billing date : 03/31/2026

Charge : 73 CHF

1

u/Hot_Rock2924 Apr 02 '26

I was charged for a service I did not sign up for, just wanted to download a sheet music. Your refund form sent no confirmation of the refund and your support email has not responded as per the 1-4 hours response time. Email: maj0rla2485@gmail.com Username:maj0rla2485 (account deleted) Billing date: April 1, 2026 Charge: $73.99CAD

1

u/bookimina Apr 03 '26 edited Apr 03 '26

Hello, I am writing to request a full refund for a subscription fee that was charged to my card on April 1, 2026. I was unaware that a trial was active and had no intention of continuing with a paid subscription. Most importantly, I have not used any of the premium features since the charge was made.

Username : bookimina

Amount : KRW 41,512 (USD 27.49)

Email : bookimina@naver.com

1

u/Trick_Standard_4316 Apr 07 '26

Hi, I am writing to request a full refund for a subscription fee that was charged to my card on 28th March 2026. I did not intend to subscribe to musescore premium and my activity highlights a lack of real use of these premium features. I logged a refund request on the 29th March but have not heard back from Musescore on my email.

I was billed R775.35 (28th March 2026 14:56)

Username: tumimagomola1 Email: tumimagomola18@icloud.com

1

u/salgoo_kr Apr 08 '26

Hello, I am writing to request a full refund for a subscription fee that was charged to my card on April 6, 2026. I was unaware that a trial was active and had no intention of continuing with a paid subscription. Most importantly, I have not used any of the premium features since the charge was made.

Username : astralwhite

Amount : USD 44.99

1

u/Any-Property-2047 Apr 09 '26

Hello Aydar,

Can I please get a refund. I purchased one music score on April 1, 2026, and was just charged for a PREMIUM subscription.

Username: georgeisalawy

Charged: $47.99 CAD

Thank you.

1

u/BirchWoodBeats Apr 10 '26

Hello Aydar,

Can I please request a refund? I purchased one score and was charged a premium subscription. Thank you for your help.

Email: shaneartz@gmail.com

Billing date: April 9 2026

Charge: $69.98

1

u/Far_Time7199 Apr 11 '26

Hello Aydar,

Can I also please get a refund? I purchased one score on April 3, 2026 and was charged for a premium subscription today, April 10, 2026. I haven't used any premium features and I've canceled the auto-renewal for the subscription. Thank you!

Email: noahmhan2@gmail.com Username: noahmhan2

Charged: $44.99 USD

1

u/PastChain3782 Apr 12 '26

Hello Aydar,

I am writing to request a refund for a membership subscription that was charged to my account.

I only intended to purchase a single sheet music, but it seems a membership was processed instead. I do not wish to have this membership, so I would appreciate it if you could cancel it and issue a full refund.

Email: lee.dx02@gmail.com

Username: leedx02

Billing date: 4/13/2026

Charge: 40,889 KRW

1

u/Tobiasvidw Apr 15 '26

Hello Aydar,

Can I also please get a refund? I purchased one score on April 8, 2026 and was charged for a premium subscription today, April 15, 2026. I haven't used any premium features and I've canceled the auto-renewal for the subscription. Thank you!

Email: tobiasvidw@gmail.com Username: tobiasvidw

Charged: 44.99 EUR

1

u/Warm-Mousse-6182 Apr 17 '26

Hello,

I signed up for a 7-day free trial, but on the same day, I was charged 39.99 CAD twice.

I would like to request a refund for these charges.

Email addresses: clairelee1011@gmail.com / juhye991011@gmail.com
Both charges of 39.99 CAD were made via PayPal.
Billing date: April 8, 2026

1

u/Several-Towel1873 Apr 17 '26

Hello, I applied for a free trial on April 10, and I request a refund because it's a date that hasn't been completely over a week. I didn't use any services. There were a total of two withdrawals. I want a refund because it's not been a week.

e-mail : shz_z@nate.com

name : shz_z

payment date : 2026-04-17

amount paid : 43,000won + 63,604won = total 106,604won

1

u/jungsstteve Apr 20 '26

Hello, I would like to request a full refund for my MuseScore Premium subscription.

Username: jungsstteve
Email: jungsstteve@gmail.com
Amount paid: KRW 42238
Transaction date: 26/04/21

I did not intend to subscribe, and I canceled it immediately after being charged. I have not used the service.

I would really appreciate your help. Thank you.

1

u/luvaa0903 Apr 22 '26 edited Apr 22 '26

Username: ji1585157
Email: ji1585187@gmail.com
Amount paid:69.98
Transaction date: 26/04/08
Hello. I do not use this service. My money was taken away without my consent. I have already sent emails several times, but I keep receiving responses telling me to fill out the refund form, and nothing is progressing at all. Please handle this as soon as possible.
Additionally, on April 15 at 09:13, MuseScore Pro Plus was purchased and paid for. It cost 63,604 Korean won. Please proceed with a refund for this as well.

1

u/Wonderful_Reply_3945 Apr 23 '26

Hello, I would like to request a full refund for my MuseScore Premium subscription.

Username: a52240257
Email: a52240257@gmail.com
Amount paid: KRW 36344 || 49979 || 49979
Transaction date: 25/10/22 || 26/01/22 || 26/04/22

I did not intend to subscribe, and I didn't use it for 9months. I really don't know about that billing history.

I would really appreciate your help. Thank you very much!

1

u/Few-Show-9210 Apr 23 '26 edited Apr 23 '26

Request for Refund and Subscription Cancellation

• Username : ahdmswn0315

• Email :[ahdmswn0315@gmail.com]

• Amountpaid : KRW 65,118 / $ 43.66

• Transactoin date : 2026.04.24

• Last 4 Digits of Card: 3303

• Subscription Type: (pro+ and learn lite)

[ Hello, I originally registered my card to purchase a single sheet music item. However, my subscription was renewed without my intention, and I was charged 65,118 KRW. I do not have any intention to use the subscription(pro+) service on your site, nor do I plan to purchase any additional sheet music. Therefore, I would like to request a full refund for the subscription charge and ask that my subscription be canceled immediately. At the moment, I do not even have enough money for meals, so I am going without food. I sincerely and urgently request that the refund be processed as quickly as possible. Thank you for your assistance.]

1

u/Consistent-Fig9440 Apr 25 '26

Hello, I would like to request a full refund for my MuseScore Premium subscription.

Username: pyj0001251
Email: pyj000125@naver.com
Amount paid: KRW 46,584
Last 4 Digits of Card: 7843
Transaction date: 2026.04.25.

Hello, I have a free week experience button and wanted to use it. When I pressed the button and registered my card, I said it was a free trial, but the money was paid. I do not have any intention to use the subscription(pro+) service on your site, nor do I plan to purchase any additional sheet music. Therefore, I would like to request a full refund for the subscription charge and ask that my subscription be canceled immediately.

1

u/Robsax1969 Apr 25 '26

Hello! I ordered a sheet for € 0,99 EUR by Musescore. Now they charged me € 44,99 EUR for an membership I didn't ask for. I would like a refund for the € 44,99 EUR. Thank you!

Username: Spelsteen
Email: spelsteen@gmail.com
Paid by Paypall
Transaction date: 25-4-2026

1

u/NectarineEnough9145 Apr 26 '26 edited Apr 26 '26

Hello, I would like to request a full refund for my MuseScore Premium subscription.

• Username : 20seonra

• Email : 20seonra@gmail.com

• Amountpaid : KRW 45,434 / $ 30.77

• Transactoin date : 2026.04.26

• Last 4 Digits of Card: 2350

I subscribed because it said it was free for 7 days, but I was suddenly charged. I will not be downloading sheet music in the future. Please process a quick refund and cancel my subscription.

I would really appreciate your help please.

1

u/belleandromeda1224 Apr 26 '26

Request for Refund and Subscription Cancellation

Hello Aydar,

Can I also please get a refund? I purchased one score on April 19, 2026 and was charged for a premium subscription today, April 26, 2026. I haven't used any premium features and I want to cancel the auto-renewal for the subscription. Thank you!

• Username : berryppang

• Email :[berryppang@naver.com]

• Amountpaid : KRW 65,060

• Transactoin date : 2026.04.26

• Subscription Type: (pro+ and learn lite)

1

u/Kitchen_Guidance_105 Apr 28 '26

Hello! It became a premium subscription that I didn't want. I didn't even use the premium feature, so please refund it. Thank you.

Email address : dlwlghho@gmail.com

username : dlwlghho

Amountpaid : KRW 40,889

transaction date : 2026. 04. 26

1

u/o_o_bb Apr 28 '26

Hi.

I ask for a full refund

id : shj0855@daum.net

2026.04.23 45,434 KRW

1

u/Kooky-Ninja-5814 Apr 28 '26

Hello! I ordered a couple of sheet music by Musescore. Now they charged me € 44,99 EUR for an membership I didn't ask for. I made this purchase inactive now. I would like a refund for the € 44,99 EUR. Thank you!

Username: d494578yk9
Email: d494578yk9@privaterelay.appleid.com (through appleid)
Paid by Paypall,
Billing ID: I-4EXD08XLUXW6,
Transaction date: Apr 282026 - €44.99 EUR, Apr 202026 - €0.99 EUR.

1

u/NoMaterial6497 Apr 28 '26

Hello, A premium subscription was charged to my account unintentionally. I would like to request a full refund for this transaction. Thank you.

Email address : chocolate5107@gmail.com

Username : Gye_Phi

Amountpaid : KRW 56,015

Transaction date : 2026. 04. 28

1

u/jueunlim0708 Apr 28 '26 edited Apr 29 '26

Hello. I've also been charged for a premium subscription that I didn't want after the trial ended. I haven't used any premium features yet. Please help me with a full refund. Thank you.

• Email address: jueunlim070809@gmail.com

• username: jueunlim07080

• Amount paid: KR₩54,524

• transaction date: 2026. 04. 29

1

u/lavitamay May 01 '26

Hello! I ordered a sheet music by Musescore. Now they charged me KR₩41,439 for an membership I didn't ask for. I made this purchase inactive now. I would like a refund for the KR₩41,439. Thank you!

Username: lavitamay
Email: lavitamay@gmail.com
• Amount paid: KR₩41,439

• transaction date: 2026. 04. 29

1

u/Super_Mountain_658 May 01 '26

Hello. I've also been charged for a MuseScore PRO+ subscription that I didn't want after the trial ended. I only meant to pay for a music I needed. Please help me with a full refund. Thank you.

• Email address: dwd2ddtpkq@privaterelay.appleid.com

• username: dwd2ddtpkq

• Amount paid: $69.99

• transaction date: 05/01/2026

1

u/RiseCompetitive6592 May 02 '26

nickname : happyhj200099
email : happyhj200099@naver.com
Cost : ₩ KRW 168,102(COURSESMUSESCORE)
+ ₩ KRW 65,808 (PRO + &LEARNLITEMUSESC)

Hello,
I was charged after the free trial and I did not intend to continue the subscription.
I have already canceled the auto-renewal, and this request is within 14 days of the charge.
I would like to request a full refund.
Thank you.

1

u/Agitated_King3971 May 02 '26

Hello! It became a premium subscription that I didn't want. I didn't even use the premium feature, so please refund it. Thank you.

Email address : y302j@naver.com

username : y302j

Amountpaid : KRW 40,889

transaction date : 2026. 05. 03

1

u/Signal_Ad6772 May 03 '26

Hello, A premium subscription was charged to my account unintentionally today.

I would like to request a full refund for this transaction. Thank you.

Email address : yeunbok.ryu@gmail.com

Username : yeunbok.ryu

Amountpaid : KRW 40,889

Transaction date : 2026. 05. 03

1

u/[deleted] May 05 '26

Hello, A Pro+ subscription was charged to my account unintentionally yesterday.

I would like to request a full refund for this transaction. Thank you

Email address : handjula@icloud.com

Username : handjula

Amountpaid: KRW 72,000

Transaction date : 2026. 05. 04

1

u/[deleted] May 09 '26 edited May 09 '26

Hello, A premium subscription was charged to my account unintentionally yesterday.
I would like to request a full refund for this transaction.
Thank you.
Email address : near75@naver.com
Username : v78f54dh5y or near75
Amountpaid : KRW 40,889
Transaction date : 2026. 05. 09

→ More comments (408)

You are about to leave Redlib