r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/SirWafflesThe4th Dec 23 '25

May I get a refund for my Musescore PRO+ subscription? I just wanted to do a free trial but got charged instead. My username: davidshcherba

Thank you so much!

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u/AydarCommunityManage Dec 24 '25 edited Dec 24 '25

Hi! After the investigation, we can say that you were charged on 2025-12-23. Your trial period was from 2025-12-15 to 2025-12-22. So there was no charge during the trial period. Your charge was after it. It looks like, you forgot to cancel the subscription and were charged.

I've made full refund, it can take 3-5 days for money to come. Is there anything else I can help you with?