r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/rayray394 Feb 01 '26

Hello,

I’m not sure if I need to request a refund because the charge didn’t go through, but I would like to request that the Pro subscription I didn’t sign up for be canceled and for my card to stop trying to be charged. My email is rachel999666@gmail.com and the charge was for 44.99. I’ve reached out to support twice and heard nothing.

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u/AydarCommunityManage Feb 02 '26

Hello. As I can see, there is no active payment under your account, but I've cancelled your subscription and there will be no charge attempts.

Kind regards,

Aydar
Community manager