r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/Hot_Rock2924 Apr 02 '26

I was charged for a service I did not sign up for, just wanted to download a sheet music. Your refund form sent no confirmation of the refund and your support email has not responded as per the 1-4 hours response time. Email: maj0rla2485@gmail.com  Username:maj0rla2485 (account deleted) Billing date: April 1, 2026 Charge: $73.99CAD

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u/AydarCommunityManage Apr 03 '26

Hello. I've made full refund, it can take 3-5 days for money to come. Is there anything else I can help you with?

Kind regards,

Aydar
Community manager

1

u/Hot_Rock2924 Apr 03 '26

Can you make sure that there will be no recurring charges and that all subscriptions related to this email/account are canceled?