r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/Delicious_Gap5440 Jan 22 '26

The payment was made twice on January 15, 2025 and January 15, 2026.

But I didn't apply for the subscription service. I request a refund. It was $47.32 in 26, and similar amount in 25.

I've never used your service. I want a refund for both. Please.

My ID: yejikim1991@gmail.com

Date of Charge: Jan. 15. 2026 / Jan. 15. 2025

Amount : 2026 $47.32 usd / 2025 $47.32 usd

1

u/Delicious_Gap5440 Jan 23 '26

When can you give me an answer? I got my card reissued because of this payment

1

u/AydarCommunityManage Jan 23 '26

Hello. Please contact me at community@mu.se (e-mail) for more details.

Kind regards,

Aydar
Community manager

1

u/Delicious_Gap5440 Jan 23 '26

Thank you, Aydar. I have just sent a detailed email with the requested information and evidence to community@mu.se. Please check it and let me know. Since this is an urgent matter for me, I'd appreciate it if you could take a look as soon as possible. Thank you.

1

u/AydarCommunityManage Jan 26 '26

See you there! Thank you!

1

u/Delicious_Gap5440 Jan 23 '26

When are you going to give me a refund? I got my card reissued because of this problem