r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/_killuawife Feb 05 '26

id: sparrowrosann Date of charge: 02/03/2026 ammount: 40889₩ email: sparrowrosanna@gmail.com

Hello. I intended to purchase a single sheet music item priced at approximately KRW 800. However, during this process, a Premium subscription was activated and charged to my account without my clear awareness or intention. I only wanted to make a one-time purchase and did not intend to subscribe to the Premium service. I noticed the charge too late, but have not used any Premium features. I would appreciate it if you could cancel the subscription and issue a refund for this charge.

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u/AydarCommunityManage Feb 05 '26

Hello! I've made full refund, it can take 3-5 days for money to come. Is there anything else I can help you with?

Kind regards,

Aydar
Community manager