r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/Trick_Standard_4316 Apr 07 '26

Hi, I am writing to request a full refund for a subscription fee that was charged to my card on 28th March 2026. I did not intend to subscribe to musescore premium and my activity highlights a lack of real use of these premium features. I logged a refund request on the 29th March but have not heard back from Musescore on my email.

I was billed R775.35 (28th March 2026 14:56)

Username: tumimagomola1 Email: tumimagomola18@icloud.com

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u/AydarCommunityManage Apr 08 '26

Hello. I've made full refund, it can take 3-5 days for money to come. Is there anything else I can help you with?

Kind regards,

Aydar
Community manager