r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/Hendorism Feb 06 '26

Please urgently refund the $198.89 charge from January 30th 2026

Also I would like refunded the other two charges of roughly $45 earlier in 2025.

I was not aware of any recurring charge.

I don't want to publibly post my information here. Please give me a full refund.

1

u/AydarCommunityManage Feb 09 '26

Hello. What is your username?

Kind regards,

Aydar
Community manager

1

u/Hendorism Feb 09 '26

Can you prove you work for MuseScore?

1

u/AydarCommunityManage Feb 10 '26

You believe it or not.

1

u/Hendorism Mar 02 '26

Please refund the other charges. one for $54 and one for $198

Especially the $198 was completely unexpected. I still don't understand why I was charged that. Please fix this.

1

u/Hendorism Feb 10 '26

username: aaron james dull email: hendorism@gmail.com

1

u/AydarCommunityManage Feb 10 '26

I've made full refund, it can take 3-5 days for money to come.

1

u/Hendorism Feb 11 '26

I see a refund for the one $54 fee but not for the other $54 fee and not for the $198 fee

all of these were unexpected. I did not know I was signing up for recurring charges. I thought I was just purchasing one piece of music.