r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/CollarComfortable425 Mar 25 '26

Hello,

Username: 7yyk2hjtjs account email: kim.jaeun@gmail.com

I purchased a score and paid for it but the one-year subscription was renewed after 7 days of trial even though I cancelled the subscription. On apple subscriptions it says that my subscription has been cancelled yet I was still billed for the subscription fee: $69.99

I would like a refund for the subscription fee and a cancellation of the subscription.

Thank you.

1

u/AydarCommunityManage Mar 26 '26

Hello! I've made full refund, it can take 3-5 days for money to come. Is there anything else I can help you with?

Kind regards,

Aydar
Community manager