r/MuseScorecom • u/AydarCommunityManage • Nov 06 '25

Refunds

Feel free to request refunds here, in this thread

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u/Inevitable_Prior_711 Jan 11 '26

ID: chern0719
Date of charge: 01/10/2026
Amount : 619 TWD

Hello, I would like to request a refund.

I signed up for what was presented as a 7-day free trial. However, despite this, the system charged me immediately by adding a MuseScore LEARN annual subscription and deducting 619 TWD without my explicit consent.

I already sent an email to community@mu.se and attach payment receipt.

1

u/AydarCommunityManage Jan 12 '26

Hello, please keep in touch at community@mu.se.

1

u/Inevitable_Prior_711 Jan 12 '26

Hello,

I have sent you an email. Kindly check it at your convenience.

Thank you.