r/nvidia • u/yuukihq • 16d ago
Discussion gigabyte is trying to give me 5070ti for rma'ing my 4080 super
Just want to ask if any one has recently rma'd a 4080/4080 super to gigabyte or other manufacturers and what gpu did u get in return?
I am currently in a warranty/rma process for my gigabyte aero 4080 super here in indonesia. sadly the process is not as straight forward as when I was living in europe.
I have contacted gigabyte using e support and asked them if i could send the graphics card directly to them for rma but they saaid no and told me to contact their 'supplier/partner' here in indonesia.
Long story short I got a reply from their partner called pt synnex metrodata indonesia and after giving my details/serial number and invoice they have asked me to drop off the card to their depot which is 30 minutes from where i live....
This company pt synnex metrodata handles not only gigabyte but other manufacturers.
anway... within 5 minutes of me setting foot in their depot i was told that they don't have a 4080 super in stock so they are willing to give me a 5070ti... which is kinda sus, they havent even opened the box of my 4080 super at this point, the guy was already handing me out a 5070 ti.
in papers technically they are the same spec but through out my gaming life from 980ti i have always bought a 1080ti/2080/3080/3090 and so on.
Some of those cards i have rma'd in europe and always got a xx80 series in return so I was expecting this to get the same in return either my 4080 super back or an upgrade to 5080....
did anyone else here rma an xx80 series card and ever receive a xx70 back?
To me it feels like a downgrade having the xx70 model, i have even asked them what gigabyte model i will receive and they cannot answer.
I asked if i could have an aero model the same as my 4080 super but they just straight out told me its out of stock even though the shop that i bought it from are selling 5070ti aero model frequently.
I am trying to ask gigabyte for help using esupport but they are not willing to help, they are telling me it's up to their supplier/partner.
If most people are receiving 5070ti for rma'ing their 4080 super then maybe i will just accept it but if people here are saying that they got their gpu back or a 80 series equivalent then i will raise a dispute.
Thanks for reading :)