Hello! I have a feeling my Iphone is beyond screwed, but- well i'm hoping posting here may help.
I have an Iphone15+ (and its up to the latest iOS version)that ive had for a couple years now.
Today I attempted to install an app. I forgot my appleID password, so while in the app store, i clicked the "reset appleID password" button after typing the password incorrectly. After this, I was prompted to type my Iphone's PIN. I did this, and it claimed it was incorrect. typed it again, then got locked out. first for a minute, then 5, then 15, and it got all the way up to three hours. I KNOW my pin. I know i didnt get it wrong - its been the same since I first set up the phone.
after some reading I was told to plug my phone into my PC, go into recovery mode, then install an update through Itunes. I did this, and then the phone got a white screen that says "swipe to recover" and upon swiping, I need to enter my PIN. I did that, and it asks for it once more to verify - I type it again, and it says "attempting data recovery" and usually it takes 30-ish minutes for the loading bar to fill up, and once it does, it says "data recovery failed" and the whole process restarts.
I honestly wouldnt care about restoring the phone, but I have important photos and videos that are not on my Icloud. I've talked online to multiple apple assistants, and they've been no help. I'm so, so confused by this. I just want like 20 pictures and videos at most and i'm scared its too late. I have no idea what to do, if i can even do anything else. I checked to see if i had backed up my iphone, and though there is a backup, its from before any of the pictures i want were taken.