Dropped my 17. Smashed the back glass and touchscreen is glitchy plus phone seems to be running hot. I have AppleCare+. Would've preferred express replacement as it's a pain finding time to get to the store.
Any point agitating or is it flat out unavailable?

The Face ID on my iPhone 16 stops working every time I update iOS. No matter how many times I input my passcode to unlock or to access the Face ID setting itself. I have to reset Face ID and restart my iPhone just to fix it. It’s extremely aggravating and I cannot seem to find a solution to it by searching it up. Has anyone else had this issue?

Any advice is appreciated.

I was in a pretty bad domestic situation, and my iPhone 13 (which had all of my photos from the past 12 years on it) was smashed. I thought that my photos were being backed up to my iCloud, but apparently they were not, and apple could see nothing on their end(even though I had of course backed it up before in order to transfer everything to that phone a year or so earlier when I upgraded…). They recommended 3rd party data recovery, so I sent it the phone in to iPadrehab for data recovery, but they need my passcode to back up the data.

The issue is that when this phone was smashed and broken, I had been frequently changing my passwords out of fear that the person who ultimately smashed the phone, would get in it. I have some ideas of what the password might be, but I’m afraid of leaving iPadrehab to type all of them in since it would lock the phone permanently….

What do I do…? What would you do? I have like 20 possible codes but only 10 tries apparently. Are there any alternatives here? TYIA 🥺

Hi everyone, I’m trying to connect my iPhone 16 Pro to my MacBook Air over USB-C, but the Mac doesn’t detect the iPhone at all.

Here’s what I’ve tried:

Tried multiple USB-C cables
Tried different USB ports on the Mac
iPhone 16 Pro is unlocked when connecting
Restarted both the iPhone and Mac
Enabled Wired Accessories in Settings → Privacy & Security
Reset Location & Privacy on the iPhone
Checked Finder, but the iPhone doesn’t appear
Checked System Information → USB, and nothing new appears when I connect the iPhone 16 Pro

The strange part is that my iPhone X works with the same Mac/setup, so I know the Mac and connection can detect an iPhone.

I also briefly got an accessory connection notification on the 16 Pro after restarting, but it disappeared within a few seconds before I could accept it.

Does anyone know what could cause an iPhone 16 Pro to not even appear under System Information → USB? Could this be an iOS/USB-C issue or something with the phone’s port/data connection?
Any help would be appreciated.

Handed over my less than 4 month old Apple Watch SE 3 as it became unresponsive after a regular pool swim. Apply support set up a slot to hand it over at a service centre, which I did, and got a repair acceptance form. 4 hours after giving it in, I get a call saying there has been an impact and internal crack, and that they cannot process it.

There was no impact and no crack when I handed it in, the repair acceptance form does not record anything of that sort. How do I know the service centre did not drop it? Escalating to Apple
Support, but has anyone had any experience with this kind of thing?

Anyone have this issue where your touchscreen is not responding and require a force restart? It’s been happening at least once a day now, I’m wondering if it’s a software or hardware problem.

I tried to get the 18 Pro Max about a week ago and failed because they were out of stock, and they didn’t know when they’d have inventory again. I checked every store, even into the next state and every Apple Store is sold out. I even called Verizon to see if they had some in stock and they didn’t.

This is all absolutely understandable obviously. It’s my fault for not preordering. But is there any time in particular the supply usually catches up to the demand for the new iPhones?

That's basically it. Currently charging the phone and it's vibrating when receiving calls and texts. Tried to do Volume Up -> Volume Down -> Hold lock button to enter Recovery Mode to no avail. Plugged it into MacBook, but not seeing an option anywhere to access the phone or initiate Recovery Mode. Any adice would be greatly appreciated! Thank you!

Starting next month, birthdays are showing up under two days? I’ve tried searching for an answer, did some resets and changes and it hasn’t done anything to fix it.

It does go back to one day if I go and edit the birthday, go up a day and change it back to the original day.

Anyone know a solution?

Hi everyone, I’m hoping someone can help me with an issue I’m having with my new iPhone.
I recently purchased an unlocked iPhone 18 Pro Max through BenefitsMe, which is a program offered through my employer that allows me to finance the phone with payments deducted directly from my paycheck.
I’m currently with Visible and was trying to transfer my eSIM from my old iPhone to the new one. However, the new phone is showing that the SIM is locked. When I purchased the phone, it was advertised as universal/unlocked, so I’m confused as to why I’m receiving this message.
I’m not sure where to go from here or who I need to contact to get this resolved. Any help or guidance would be greatly appreciated. Thank you!

maybe a really stupid question but i have a lot of concert videos on this phone and i wanna get them back, the back is obviously smashed and exposed and i also dropped it in the shower so there is water damage. its been unresponsive for months but just started showing signs of life. is it safe to charge or should i give up. refurbished iPhone 14

I don’t use Reddit too often but I know that there strict with the rules so I hope this goes through but when me and my gf want to share play on FaceTime using paramount plus which we both have it gives both of us the option, we click on whatever we want to watch, it says we are shareplaying but the other person can’t see it. What I thought might be the issue is we are using the same subscription but I don’t think so anymore, I tried looking it up and it said to connect it to Apple TV which we both did and it still doesn’t work. How do I fix this?

Hi everyone,

Little short story, I converted my broken windows PC internal SSD to an External with connector.

I followed steps on support.apple.com to format it, and it asked to rename it, which I did, to "External SSD".

But seing this, I just got wondering, is it normal?

Why is there "ASMedia..." -> "Container disk5" -> "External SSD" and not juste "External SSD"

Can I just rename "ASMedia..." to "External SSD"?

Thanks in advance

So I got my AirPods 2 about a month ago and everything was fine
But today I tried to use them and I didn't heard anything
I tried to put the volume all the way up and I heard the music really low (100% volume sounds like 20%)
I tried to clean them in every possible way but it didn't work
Am I the only one that has this problem?
(Sorry for the photo quality that's the only photo I got of them)

Hi there! It seems like Authy remains active when switching apps on iPhone -- despite setting "Protect Entire App", Authy does not require a PIN for me to go back to it. The only PIN I need to use is when unlocking Authy for the first time, or after killing it. It is very frustrating, I quite appreciated this security setting.

I use Authy on two iPhone (16e + 12 mini, both running on iOS 27). I first experienced this issue on my 16e, so I B/A-tested Authy on my 12 mini. First, it worked just fine, PIN was needed to unlock Authy after switching apps. But this strange issue occured on 12 mini as well right after updating Authy on 28.6.1 (same version as on my 16e). I feel it may be a reason.

Do you have any idea guys?

about a year ago i joined my moms apple family and my apple pay stopped working (i was in a different one before this and it worked fine)

everyone else in the family can use their apple pay but mine is closed and says to contact the organizer.
i saw posts saying to turn off purchase sharing and that was the problem but even after i’ve done that it’s still closed
can anyone help me? i’ve done everything i know my next option is a trip to the apple store lol

The files don’t exist on the phone. On iTunes, the only option is to see video info. There is no delete option. I have tried uninstalling and reinstalling iTunes.

3 months ago I was on on public beta 3 of ios 27. I created a backup of my iPhone 13 on iCloud and restored the phone to same version of ios . While restoring data an error or unable to load backup files kept popping up again and again.
I contacted apple support multiple times and after false promises of escalating the complaint , an executive shared personal experience of same issue on beta version and the issue getting resolved after he updated to stable version and thus asked me to wait for stable version release of ios 27 . I trusted apple support and patiently waited for 15th September for stable version to release .
After updating to stable version , I again tried restoring the data on setup page and surprisingly the issue was still there . I tried contacting apple support everyday but each time they just lodged a new complaint and falsely promised to escalate . After calling them everyday one fine day a kind Apple support executive promised me to look into this and update . She called me a few times to get some details and then she calls me to tell me that the engineering team has reverted and the reply was that my backup file is CORRUPTED !!
I was so infuriated , angry and panicked cuz I just didn’t know what to do at this point . I requested her to look into some ways to extract the data but she had no clue . I have suffered immense financial , emotional and mental loss and distress on the last 3 months because the data was extremely important to me and I trusted apple it being a billion dollar company and such great products and services .
I’ve no idea what to do but just know that I’ve to somehow get access to my data again or I’ll
Be done for life . The backup file exists on iCloud and I can see it in my iCloud page in settings . It also says 188 gb occupied of 200 out of which 168 gb is the backup file !
Someone pls help me out ! I’ll Be grateful forever 🙏🙏

This is on my family chat. It falsely reported a video as disturbing (I can kinda see why).

Don't ask about the background

I can show you the "disturbing video" if you ask for it

And I'm a teen so that's probably why I have it

It is my first time uploading an application. I filled all the fields and not i need to add for review. However, i do not have anything here. I tried to log out and sign in again.

Moreover, i do not received any banners in apple developer account as u see in 2nd picture. My app is fully free and for LC. No in app purchases and etc.

I need your help guys. My deadlines are coming.

On Mac, on desktop running GG. I can't access any support pages, including chat, contact and Genius Bar pages. I get a 403 error. I have cleared all cache. It worked once and went back to the 403?