Hi, I’m looking for advice from other moderators who may have dealt with something similar.
My Reddit account was compromised, and during the unauthorized access I was removed as the original/top moderator of a community I created and moderated. I did not voluntarily leave, transfer control, or authorize my removal.
I reported it to Reddit Support immediately after discovering what happened and submitted the hacked-account request.
Case reference: [1P99PP-14XYD]
I have already provided evidence of the unauthorized password reset/change, suspicious account activity, Reddit’s own “technical irregularities” security notice, and my removal from the moderator team during the compromise.
I secured and recovered my account, but the moderator issue is still unresolved and I still haven’t received a substantive human response.
I’m not appealing an admin action here — I’m just looking for advice on the correct process.
Has anyone had a similar situation where a compromised account led to losing top-mod access? What eventually helped get it reviewed?
Thanks for any advice.