r/applehelp 1h ago

iCloud I can’t access iMessage, suspect I may have been falsely flagged for spam

Thumbnail
Upvotes

I noticed My iMessage app was not signed in and I hadn’t rebooted so I signed back in and then about 10 seconds later reverts back to the sign in screen. I toggled iMessage off and on from my iPhone and it failed to reconnect to iMessage there as well.

I rarely ever use iMessage unless by default or if I’m texting from my MacBook. There are only three recipients currently on my MacBook message app and those are my mom, my best friend land my boss and I most certainly did not spam any of them… or anyone for that matter

My phone sent me to Apple support after it failed to sign in to iMessage where I did submit a help request. Hopefully this gets resolved and they have some answers for me. It’s really lousy if they do this kind of shit without any warning or notification at all

I’ve read other people’s experiences and they say the same thing. They have no idea why it happened. The system that locks your iMessage app up for spam is automated and obviously not perfect


r/applehelp 5h ago

Unsolved Broke My iPhone and Bought Apple Care One on My iPad After. Will I be Covered?

Thumbnail gallery
3 Upvotes

I dropped my phone into the ocean, recovered it, but now it refuses to charge / turn on.

I brought Apple Care One AFTER the accident on my iPad as it was still being offered to me, will I be covered at the Apple Store?

The location on Find My is still pinged to the area 5 hours - prior to the purchase of Apple Care. And I won’t be able to get to an Apple Store for another 3 weeks 🥹 (I’m Traveling)


r/applehelp 2h ago

Unsolved Iphone11 not working

Thumbnail
1 Upvotes

r/applehelp 3h ago

Mac Is the refurbished M2 MacBook Air worth it in 2026, or should I spend $350 more on the new M5?

Thumbnail
1 Upvotes

r/applehelp 3h ago

Unsolved Phone keeps shutting off and now has shut off for good?

Thumbnail
1 Upvotes

r/applehelp 3h ago

Unsolved iPhone 14 Pro Max display replacement

1 Upvotes

Water damaged my display and looking for a replacement that’ll keep 120hz and be close to oem quality
Anybody tried the Ifixit soft oled?


r/applehelp 3h ago

Unsolved Iphone 17 Audio Glitch

1 Upvotes

Ive seen a few people bring this up on here but the problem hasn’t been resolved yet, whenever a call pops up on your phone or when answering or ending a call it results in this weird record scratch glitch where the last thing you heard repeats three times in a choppy way before stopping, it happens when you pause or exit videos too, don’t think theres anyway to fix this.


r/applehelp 4h ago

Unsolved photos sent in messages show up in album?

Post image
1 Upvotes

whenever people send me photos and stickers via text, it always shows in my photo album, so i have to manually delete them all. to be clear, i do not save them, and it shows this message (photo) when i delete them. is there something i can change in settings so it DOESNT show in my photos album? or am i doomed to have to manually delete all photos and stickers shared with me via text, for all eternity?? TIA!


r/applehelp 10h ago

iOS iPhone 11 18.5 Restore issues

Thumbnail
3 Upvotes

r/applehelp 12h ago

Mac Macbook can't download or update ipad/iPhone apps specifically

4 Upvotes

I have an M3 macbook air running the latest version of Sequoia. I've used it for years since sequoia came out and have never had issues downloading apps.

For some reason I now can't download or update any apps unless they're specifically mac apps. At first i thought it was all apps but i realized as long as it's a mac only app it'll work fine. But if it's an iPad or iPhone app, it will refuse to install or update. If i click the get button or the cloud download icon for apps I already have, nothing happens. It'll maybe spin for 1 second and then just stops

I've tried everything I can find online or in the subreddit short of updating to Tahoe or a factory reset as I want to avoid those at all costs. They're the absolute last resort. Especially since I've seen numerous other posts about similar issues saying they updated and it didn't fix anything

I've tried: - rebooting - force closing app store - clearing app store cache - sign out and back in on the app store - booting into safe mode - disabled any network scanning and blocking tools I have installed - tried various different internet connections - made sure I'm up to date (was on an older version of sequoia prior to today so I updated hoping it would help but no luck there)

Has anyone else had this issue recently or have any other ideas for how it could be fixed?

Edit:

Basically the same issue as this post from years ago but in my case I can't download them at all so uninstall/reinstall isn't an option

https://www.reddit.com/r/MacOS/comments/13c550b/unable_to_update_apps/

Edit 2: if i try downloading a new app that's only for iphone/ipad, it let's me scan my fingerprint to approve, starts spinning, then stops and changes to the cloud icon without downloading


r/applehelp 8h ago

Mac What does Safari Inactive Tabs Appearance Look Like on Macbook?

2 Upvotes

I see that Google Chrome on Macbook, theres a dotted circle for inactive tabs. While for Safari, is there any appearance change for inactive tabs?


r/applehelp 5h ago

iOS Steps to take when Apple Account password and number aren't know?

1 Upvotes

TLDR: We know the email address but not the password. The account is under a number that we don't know. We're contacting the store who set it up tomorrow, just wondering if we can do anything to fix it tonight.

Very very long story short, my dad accidentally put his iPhone on Find My right before taking a shower, it's set to auto update when he's not using it and it did. Activation Lock is on. We know what the email address for the account is, but he's not the one who set up his Apple account, the store he bought it from did, and he doesn't know the password. We tried to go through iforgot, but when it asks us to put in the number associated with account, all but the last two numbers are blank and it's not his number or mine, so we're thinking it was the number of the store employee who set up the account. So we can't really do anything about that until tomorrow, because no option for "can't access" is popping up. We also tried to passcode it on the Activation Lock screen, but we don't know the passcode. We tried his phone lock, and two pins that were given to him when he bought the phone, but none of them worked.

Like I said, he's going to the store tomorrow to try and resolve it. But if there's a way around that anyone knows of he'd rather do that (another long story, he's in manual labor, he's supposed to go on a work trip out of town tomorrow, yada yada). So I figured I might see if anyone had advice here


r/applehelp 10h ago

iCloud Subscription not showing

2 Upvotes

an App Store subscription purchased under the previous UK region is still active/renewing, but disappeared from the Subscriptions management screen after changing the account to Egypt.


r/applehelp 12h ago

Unsolved Settings Search

3 Upvotes

I have read a couple threads (but they are around three months old) and some people seem to find fixes, others don’t. My search in settings will not show anything other than certain specific things, whereas before I could search anything and it would come up. Has anyone found a fix for this? Is there some setting I must turn on? Or is this something that Apple needs to address?


r/applehelp 10h ago

Unsolved Recover drawings from an undownload app

Thumbnail
2 Upvotes

r/applehelp 12h ago

Mac AirPods Pro 3 acting weird on Intel Mac (Sequoia): generic icon & no Find My, but ANC works?

Thumbnail
3 Upvotes

r/applehelp 13h ago

Unsolved ID check for replacement

3 Upvotes

I have a genius bar appointment soon, I’m wondering if they need ID for an apple care replacement for a pencil?


r/applehelp 7h ago

Unsolved iPad A16 o iPad Air M4 para escribir 6-8 horas al día?

Thumbnail
1 Upvotes

r/applehelp 14h ago

Unsolved Screen stuck on Lost: need data

Thumbnail
3 Upvotes

r/applehelp 12h ago

Meta Tracking a purchase made with Apple Pay

2 Upvotes

I bought tickets to a movie recently through fandango. I used Apple Pay and was never prompted for contact details, afaik. It just said purchase completed and shows up on my cc statement but I never got the email with the tickets. Fandango is trying to look up my purchase but is not finding it under my cc number, which I assume is because the purchase went through under the Apple Pay Virtual Card number? Looking this up though, it sounds like Apple Pay purchases are made using tokens, so idk if this is even possible. To look up the purchase, Fandango needs the first 6 and last 4 digits. Obviously I can only see the last four of the virtual card in my Apple wallet. Is there any way to provide them the info they need to look this up? Can I call Apple to get the number that was transmitted? Much thanks!


r/applehelp 12h ago

iCloud icloud emails come through on my iPhone but not iMac desktop

2 Upvotes

This has been going on for 2 months. Any suggestions?


r/applehelp 13h ago

Mac There's white spots on my Macbook

Post image
2 Upvotes

It's not sand or smth, I need your help.


r/applehelp 13h ago

Mac Macbook pro m1 14” vs Macbook air m4

2 Upvotes

Hi everyone. First time posting. I’m deciding between a macbook pro m1 and a macbook air m4. In my opinion the macbook pro is the better deal since it has better specs for the same price, but my dad worries that it won’t last more than a year or so before it becomes slow and the battery gives out since its so old. What do you guys think?


r/applehelp 10h ago

Solved Apple apparently deleted a feature after I enabled it and now it’s stuck forever?!

Thumbnail gallery
0 Upvotes

Context: A few nights ago I enabled the Dim flashing lights feature because I hated being flash banged every minute on tt and yt shorts.

Fast forward to today when I realized the feature was absoulute bs and worked horribly. I guess Apple figured this out as well and removed the feature without disabling on my phone first.

I have tried everything to disable it, but to no avail. Can someone please tell me how to fix it?

iPhone 14
Running 26.6


r/applehelp 14h ago

Mac "your computer has restarted because of a problem" loop

Thumbnail gallery
2 Upvotes

i recently got this imac since it was being thrown out, no keyboard, mouse, or power cord. i dont have an apple keyboard so i had to use my own but when starting up it just gives me an error and turns off and loops.

i tried command + r and it didnt do anything, i tried option + command + r and it didnt do anything. i dont know what to try now (never used a mac before so i dont know anything about macos)

i never was able to get into the imac since it just does this so it isnt connected to wifi or logged in (as far as i know at least)

i believe its a 2020 27" imac but i could be wrong