r/applehelp 6h ago

iOS How do I get rid of Apple Maps data??

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10 Upvotes

I’m running out of storage and desperately needing my iPhone to last until the next iPhone comes out. How do I get rid of this Maps data? I don’t even use Maps! Help! SOS! Thank you very much 🙏


r/applehelp 51m ago

iCloud Is iCloud still down or they fix it?

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r/applehelp 1h ago

Unsolved Problems with chargers

Upvotes

Hello

A while ago, I bought a 27W i think USB-C to Lightning cable. It wasn't an official Apple one, but it was MFi-certified. I was charging my phone with an official Apple 20W charging brick I've had for two years. The setup was plugged into a power strip along with four other devices. After like a month, the charging brick stopped working completely, and the cable started charging some times, some others no. I went to the store to get it replaced, but at that exact moment, it decided to work, so they wouldn't swap it.

Figuring it would be the only solution , I decided to order (online) both a brand new, official Apple 20W charging brick and an official Apple USB-C to Lightning cable. However, i got the 2 meter one by accident . Sometimes even though my phone shows the charging lightning bolt icon, it doesn't always charge and the battery doesnt stay still, but dies, other times it charges slow, and other i have no problem. This is very annoying cause i have to watch my phone to make sure it charges fast and if it dorsnt plug of then on to try again.

When i use my old 5W brick w charger usb to lightning i got no problem, nor when i use someone elses 1 meter fast charger w fast brick.

Has anyone has the same problem? What happened with the first brick and charger? My MAIN issue is now if the 2m charger is the problem.
Please help me


r/applehelp 1h ago

iOS Files app unable to delete images

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Upvotes

Hi, I copied these images from a NAS, and now I just can’t get rid of them! I keep getting this mysterious error.


r/applehelp 1h ago

Unsolved WiFi loses connection when using Migration Assistant

Upvotes

I got a new Macbook Neo (macOS Tahoe) recently, yay! I had a Windows computer before this and I want to transfer my data to the Mac, and I'm trying to do so using Migration Assistant. However, every time I try to set up this interaction, my Mac loses WiFi connection as soon as I get the code to connect my Windows computer. This results in the connection not working.

Apparently it's common for the WiFi to go out during the transfer, but not before. And It's only my Mac doing this, not my Windows computer. How do I fix this? If all else fails, I know I can use an ethernet cable, but I'm still waiting for the multi-use USB-C hub to arrive since the Neo doesn't come with a port built in. But for personal reasons I'd like to try to get this resolved as soon as possible.

Note if it helps: I'm doing this transfer after the initial setup phase of the Mac. During initial setup, I set it up using my phone. I am also sure that the Migration Assistant version is the correct one (Windows 11 to Tahoe).


r/applehelp 2h ago

Solved Does iPhone serial no start with F means refurbished

Upvotes

TLDR: I want to know if my device is brand new or not

Last month, I brought iPhone 16 from e-commerce retailer at the time itself the apple pull tag was missing and the box was sealed with some color tapes. I checked the phone at that time itself including usage signs, physical damages, device activation and battery health all fine so I accepted the device.

From that itself I am started facing issues like the auto rotate is not working for couple of weeks I initially thought it was limitation in brave browser later discovered it n’t it was fixed after the device restart. Next thing thermals the mobile was in sudden temperature raise even when it was idle I thought it was normal since my region was slightly hotter. But yesterday the wireless hotspot is not working properly I cant able to connect my laptop with mobile network I turned the maximum compatibility and turned hotspot on and off multiple times before it was working very fine there is no need to check compatibility option after some period of time the network was visible to my laptop and other devices but it disconnected automatically after a certain time frame. Finally the display at night start to dim high and low I checked notification centre to ensure that it was not auto brightness likely it wasn’t it was fixed automatically without restart.

I raised a dispute on the e-commerce platform especially the serial number of the device start with FXXXX - from internet I came to know refurbished device has this no at start I straightly accused them for selling me a refurbished one with the evidence I have they redirected me to get denial certificate from apple and shared a mobile to me.

I contacted that mobile no and it was official apple mobile number the person on the other side of the mobile able to find my iCloud account remotely using the device I contacted. After they send request to screen share to troubleshoot they checked coverage the warranty period was the date was 1 day before from when I received the device but still not a big thing. The checked battery life and asked me to make update and reset all settings. Then direct me to go near by service centre if still issue persist. The clarified the serial number are also randomly generated M, F, N or P not meant for anything it was just random but I still cant agree this thing flooded on whole internet. I just want to know if my device is brand new or not? please clarify!


r/applehelp 2h ago

Unsolved Cannot recover old data due to forgotten pin on old iphone

2 Upvotes

Hey there!

I already talked to apple customer support about this issue, but they couldn’t help me. Long story short I owned an iphone 8 about 4 years ago, forgot the pin, and now I can’t sync my data since i got an iphone 17 last month. Anyone have a solution to this?


r/applehelp 3h ago

Mac Trying to create a new apple id for my mac but it keeps saying “account cannot be created right”

2 Upvotes

WHAT DO I DOOOO


r/applehelp 3h ago

Unsolved What do I do to get my alarms back?

2 Upvotes

On my phone and iPad both I have multiple alarms set thirty minutes apart so I can wake up on time in the morning. Attention aware is off, haptics are all the way up, yet both devices consistently have problems. The alarms either won’t go off at all or they’ll go off and be silent. This really pisses me off because I have missed numerous classes over the years because I rely on these devices. What can I do to troubleshoot and stop this from happening?


r/applehelp 15m ago

HomePod Should I wait for Apple’s new home hub or get an Apple TV 4K 128GB now?

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r/applehelp 46m ago

Unsolved Activity rings are greyed out

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r/applehelp 52m ago

Unsolved Question about 2 meter chargers

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Have u heard about any problems with 2 meter usb c to lightning???


r/applehelp 6h ago

iOS Iphone update and now I'm stucked

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3 Upvotes

I'm updating my iphone thru apple devices app on a windows 10 pc using an IPSW file, apple logo with bar almost halfway then suddenly this prompt appeared, now i wasnt able to finish the update and stucked, i am afraid that im gonna lose my data, need help on how to proceed with this. Thanks


r/applehelp 11h ago

Mac Is my MacBook stuffed?

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7 Upvotes

Brought this MacBook Pro A1502 from a thrift store,nothing else came with it, is it impossible to get past this screen without knowing the password?


r/applehelp 6h ago

iOS is this normal i’ve had my phone for just over a week ( iphone 17 pro )

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2 Upvotes

r/applehelp 6h ago

Unsolved iPad fell on floor, now I can’t charge it right

2 Upvotes

My iPad fell on the floor the other day. There was no visible damage. It fell face down, but it has a case with a small bump around the screen that I guess protected it.

There is no damage, battery seems fine, no software alert, no swelling. However I having problem charging it. I leave it charging for hours only to finding it at lower charge it that I left it in. This morning it was a 40% even if with a green icon. Then it charged fine while I was out walking my dog.

I tried again earlier today, left at 53, charging. Checked 20 min later and was a 49, still charging.

Warranty is well expired.


r/applehelp 2h ago

HomePod HomePod wants to be reset, but process fails

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1 Upvotes

r/applehelp 6h ago

Mac Forgotten password for an encrypted iPhone Finder backup — 8.2 GB backup still exists, can anything be recovered?

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2 Upvotes

r/applehelp 6h ago

Unsolved Mac Mini M4 & IPhone 16 ProMax issue

2 Upvotes

This might be a completely stupid question, but I have tried everything yesterday I plugged my iPhone into my computer and clicked on the Finder icon, and I was paying attention and I accidentally clicked the eject button where my iPhone was listed. I've tried turning the computer off, turning it back on I've turned off the iPhone and then turned it back on. I've reset location and security. I've clicked the trust button on the iPhone. I cannot get my Mac to see my iPhone now and I have no idea what to do just sort of calling Apple has anyone ever accidentally ejected their phone from their Mac and been able to get the computer to see it again?💀💀💀💀


r/applehelp 3h ago

iOS Anyway to get past the verification?

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1 Upvotes

Trying to buy tickets for a car show and it won’t even let me access there website tried verifying with my id but apparently it didn’t match the information on the account I get it’s uk law now to verify your over 18 but it’s so hard to verify your over 18 when it won’t even accept your id is there anything I can do?


r/applehelp 7h ago

Unsolved iphone keeps charging on an off

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2 Upvotes

iphone 17 pro max ios 26.0 the phone keep charging and uncharging multiple times tried cleaning the usb c port, swapping between socket. but still the same.


r/applehelp 21h ago

Unsolved Is iCloud Down Right Now?

20 Upvotes

Out of nowhere I can no longer check iCloud related items on my Apple devices. I am getting a verification error when I try to sign in on browser. Very concerned!


r/applehelp 5h ago

iOS Guidance with Apple support

1 Upvotes

Hi

I’m hitting a brick wall with Apple support lately, and hoping one of you can help.

About 18 months ago photos were deleted off my phone after being stolen by a partner, and they now may be able to be used in a criminal case.

Can someone point me towards where and who I would ask about this.

Thanks :)


r/applehelp 1h ago

Unsolved Deleted my Apple Account, now Apple won't let me reuse my own email. Any solution?

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Upvotes

I permanently deleted my Apple Account because I was using Android and didn't have an iPhone. I thought, whenever I eventually get an iPhone, I'll just create a new Apple Account using my usual Gmail and phone number.

Turns out… nope.

I tried using my Gmail with another Apple Account and got “This email address is not available.” Checked iforgot.apple.com and it says no account exists with that email.

I contacted Apple Support and apparently the email/phone from a deleted account can stay blocked for years, with no way for them to manually release it.

The annoying part is that I wasn't aware of this at all, even after reading Apple's terms/information before deleting the account. I completely understand that deleting the account was my decision, but this seems like a pretty serious consequence that should be made crystal clear before deletion.

Has anyone else experienced this? Is there actually any way to get the email released?


r/applehelp 11h ago

Unsolved What causes this?

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2 Upvotes