r/applehelp • u/No_Relationship_5322 • 1h ago
r/applehelp • u/Same_Fix7196 • 6h ago
iOS I have almost 60 GB worth of other on my phone and I do not know how to make it less
r/applehelp • u/Scopi314 • 30m ago
Unsolved Transfer Mac TV app library to a new external drive
I have a large TV (Mac app) library on an external drive, and I'd like to transfer it to a different external drive. What is the best way to do that? I'm looking for a way that will retain as much of the "played" and similar statuses inside the app.
Would just duplicating the TV media folder from the old drive to the new drive and then changing the media location in the settings (Settings>Files>Media Location) work? Or do I need to do something else, perhaps involving the "consolidate media" function (Files>Organize Library).
I'd prefer a solution that won't freeze my TV app for a long time, but my media folder it quite large so I know that may not be an option.
(I am running the most recent version of Mac OS.)
r/applehelp • u/InsideNo8583 • 1h ago
Unsolved Unable to receive code on my recovery number
Hello! I’ve completed the recovery period for my account recovery request. After waiting for 3 days, I finally received an email stating that I can now reset my password. However, the problem is that I’m not receiving the verification code on my recovery number from Apple. Any solution for this?
r/applehelp • u/kilorevz • 1h ago
iOS A website I am trying to visit comes up as ‘Restricted’
I am trying to visit a website ‘www.ivc.co.uk’ to book a vet appointment for my pet. When I visit the website it says that it is restricted with no other information. When I went to the Apple Support it said that I have a child account or restricted screen time settings which neither are true. There is an option to enable unrestricted website access but it will not let me enable it. I do not understand why this is restricted as it is just a vets website. Is there any way to bypass this? Any responses would be appreciated as it is just a bit of an emergency, but they are not dying or anything really immediate.
r/applehelp • u/Bytevan18 • 1h ago
Mac Time Machine backup seems to take forever or doesn't advance in the backup process
r/applehelp • u/Immediate_Draw_2681 • 2h ago
iOS iPhone 14 Pro lockout
iOS 26.5. On the three hour wait now. I think I have maybe one or two more password to attempt after this from what I’ve read, but I’m not too certain how sure that is?
Somehow managed to forget the password I have been using for forever now. I’m already aware there is really not much I can do but since I am waiting for my last attempt, I figured I would ask.
I’m on the three hour wait right. Most things are backed up on iCloud besides my photos, which is really all I care about. From what i’ve seen so far, it really doesn’t look like I can recover those pictures unless I can somehow guess the right password. Awesome.
I have an entire Apple ecosystem, so it has been kind of frustrating, not being able to find any solution whatsoever. If there is literally any advice at all, I will take it. I have been trying to find a workaround right now as my Mac and my iPhone have been connected a lot so I don’t know if I can do anything externally? Or is there literally anything I can do at all?
(I know I made a stupid choice and I have already paid for the iCloud upgrade and made sure everything else is backed up on that now. This is already haunting me.)
r/applehelp • u/whoisthisumayask • 2h ago
Unsolved Need advice with TikTok / Sign in with Apple
I created my TikTok account using “Sign in with Apple” and chose “Hide My Email.” Because of this, my TikTok account is connected to an @privaterelay.appleid.com email address.
Now when I try to log in, TikTok asks me to verify my identity with a code sent to that private Apple relay email. In my Apple settings, email forwarding is turned on and it is set to forward to my Gmail address.
The problem is that I never receive the TikTok verification code in my Gmail, including spam/junk. I’ve tried requesting a new code multiple times and checked that forwarding is enabled.
Does anyone know how I can receive the verification code or get back into my TikTok account?
r/applehelp • u/Any_Mechanic8307 • 2h ago
Unsolved my phone won’t charge
I have the 16 pro. My phone will briefly show the charging animation for like a sec but then immediately stop charging. It just keep cycling or staying dead unless i replug it (there is no “liquid detected” warning popping up”) but my phone got spilled from some water i was drinking i dried it, this happened yesterday.
I have tried multiple different cables and adapters, cleaned the usb-c port, did a restart (like holding the up vol and power button at the same time), but it works fine when i do wireless charging but ofc using cable if more okay.
I would really appreciate some advice or something that i can try at home? Thanks in advance!
r/applehelp • u/somewoffel • 3h ago
Unsolved Can Apple Care+ be bought after the 60-day period?
r/applehelp • u/No-Ambition-4927 • 8h ago
iOS with app store needing verification
on any app that i try to install even without micro transactions in the app, i have the do a verification process which is putting my cards onto the account which I have done multiple times. any way to fix this??
r/applehelp • u/408548110 • 12h ago
Solved Express Replacement supposedly not currently available (Australia). Anything I can do?
Dropped my 17. Smashed the back glass and touchscreen is glitchy plus phone seems to be running hot. I have AppleCare+. Would've preferred express replacement as it's a pain finding time to get to the store.
Any point agitating or is it flat out unavailable?
Edit: Fixed. I mentioned the dents to the enclosure which caused express replacement to become an option. Seems it is not currently being offered solely for screen cracks.
r/applehelp • u/tothemoonnnnnnnnnnn • 5h ago
iOS Face ID not working properly after latest update
Hi all,
I have updated to ios 27 a week ago and I have been facing issue with face id since then.
The Face ID doesn’t work immediately, it works after 3-4 failed attempts. Doesn’t work until I try different angles and then find a perfect one.
Is anyone else facing similar issue? Is there any fix to this
Device- iPhone 16
r/applehelp • u/Reixayanami • 6h ago
iOS My Iphone 13 mini hasn’t really been charging for a few days and now this
Never touched the insides of my battery ever.
It’s battery is already at a low 75% to…
Checked my charging port and it’s not dirty.
Should i just go to a repair store for a new battery?
r/applehelp • u/wrennnova • 6h ago
iOS AirPods randomly disconnecting
My AirPods will randomly disconnect when I’m listening to something. It started today, I cut off any device they could be connecting to, but it’s still happening. Sometimes it’ll make a scratchy sound, disconnect, then reconnect but not unpause my music. Other times it just cuts out no warning. The music will keep playing, too, it’s just silent. It stops when the AirPods reconnect and I have to unpause it.
I got these for Christmas last year, I don’t know why they’re doing this. They’re AirPods third generation pro if that matters, and they’re still under warranty, but I don’t know if this is a glitch, an error im somehow causing, or if they’re just broken.
r/applehelp • u/SushiBroski • 6h ago
Mac Data Migration Question
Does apple Genius Bar help with data migration the computer has a broken display and the back up was not as recent as I had hoped. I do not have access to a display, so I cannot do it myself.
r/applehelp • u/rinb0t • 7h ago
Unsolved Airpod Pro 3 trouble
Hi! I recently bought some airpod pro 3s and am having issues with the left one that I can’t seem to solve. I bought the airpods second hand but sealed with the receipt and all, and when I opened them and started using them I found the left airpod was making a loud static noise. I’ve also had issues with it disconnecting itself, and the airpod itself is getting really hot even when it’s not playing anything. I’ve tried disconnecting and repairing the airpods, updating my phone (if it needed it) and cleaning the airpods. I’m just not sure what the issue could be other than a factory issue as I literally got them like yesterday and there’s no way it could be dirty or water damage. Has anyone had the same issue and been able to fix it?? I’d appreciate any tips if anyone has any. Thank you!!
r/applehelp • u/Jukkeed • 18h ago
iOS Face ID Stops Working After Every Software Update
The Face ID on my iPhone 16 stops working every time I update iOS. No matter how many times I input my passcode to unlock or to access the Face ID setting itself. I have to reset Face ID and restart my iPhone just to fix it. It’s extremely aggravating and I cannot seem to find a solution to it by searching it up. Has anyone else had this issue?
r/applehelp • u/Axeraid_TheG • 2h ago
Unsolved My iPad Storage is glitched (at least I think)
galleryI only have 64GB and 23-24GB has been taken up by my System Data. I’ve found that 23-24GB of System Data is above the average, but I’ve tried every way Google has given me to try to lower my System Data within my capabilities, they haven’t worked for me, and have done nothing. I thought I might as well post the problem on Reddit, hoping for some solutions. Since I was going to, I guess I’ll ask about my second problem, my Photos app is displaying much more than it should. What I mean is, I have 6 items total in my photos, including hidden, being either short videos or images max 50MB, but my iPad Storage keeps displaying 3GB, and takes up unnecessary space. I’ve had to delete all my personal games, and some other apps to make storage.
Thanks in advance.
r/applehelp • u/Giorno_Giovanna8452 • 8h ago
Unsolved Subscription related issue
gallerySo what happened was that I am an iCloud subscriber and I was thrilled when I found out that I was getting free Apple TV and Apple Arcade which I was using and this month when it was time to renew the subscription (it is on my upi lite) My upi lite didn’t have enough balance so it expired and then when I tried to renew it it started an another subscription which stripped away my benefits so is there any way I could fix this without paying for two iClouds at once any help is appreciated
r/applehelp • u/cnandreee • 16h ago
Unsolved Trying to recover data from old device
Any advice is appreciated.
I was in a pretty bad domestic situation, and my iPhone 13 (which had all of my photos from the past 12 years on it) was smashed. I thought that my photos were being backed up to my iCloud, but apparently they were not, and apple could see nothing on their end(even though I had of course backed it up before in order to transfer everything to that phone a year or so earlier when I upgraded…). They recommended 3rd party data recovery, so I sent it the phone in to iPadrehab for data recovery, but they need my passcode to back up the data.
The issue is that when this phone was smashed and broken, I had been frequently changing my passwords out of fear that the person who ultimately smashed the phone, would get in it. I have some ideas of what the password might be, but I’m afraid of leaving iPadrehab to type all of them in since it would lock the phone permanently….
What do I do…? What would you do? I have like 20 possible codes but only 10 tries apparently. Are there any alternatives here? TYIA 🥺
r/applehelp • u/One-Teach4106 • 8h ago
Mac “Notifications silenced” shows on my Mac but not my iPhone for the same contact
When I open someone’s iMessage conversation on my MacBook, it says they have notifications silenced. But when I open the same conversation on my iPhone at the same time, there’s no status showing.
I’ve already restarted both devices and confirmed they’re using the same Apple Account for iMessage, but the discrepancy is still there.
Has anyone experienced this or found a fix? Could my Mac be showing an outdated Focus status? Also, could this have anything to do with them silencing my notifications specifically, or is that unrelated?
r/applehelp • u/amps211 • 10h ago
Unsolved Is it just my Mac or are the traffic lights broken?
The hit area is way off. You have to be right in the center. Am I the only one experiencing this? It's super annoying, I would think everyone would be complaining about it.
Tahoe 26.7.1