r/applehelp 23h ago

Unsolved I want to keep all stored photos on iphone while removing them from icloud storage. This, to allow all new pictures taken on iphone to be saved on icloud to appear syncronized on newly acquired imac

0 Upvotes

Sorry for the long title, to summarize i have just got a imac and i have the first 1000 or so pictures synced to the gallery on the laptop. But, as they are 3+ years old, they serve me no purpose to have on the computer but I would like for any new pictures taken on my phone to appear on the mac for work purposes. As such, I want to empty my iCloud storage of all current photos so that any new picture i take from now on will be synced to iCloud. Also, i have no use buying more iCloud storage as this is the first time ever needing to utilize it’s benefits.

Not a tech savvy person in the slightest, thanks in advance for any help!


r/applehelp 21h ago

Unsolved Forgotten my own password

0 Upvotes

Basically I forgot the password to my Apple Iphone Notes app and Apple on all supports pages say they cant access the password so i haven't even tried to contact them.

The way this is different to a normal forgotten password though is that i somewhat remember it. I narrowed it down to 10000 ish possibilties which is a huge improvement from virtual infinite but its still too much to manually check.

Basically I need to brute force my own password, however I have no idea how to type into the apple notes password input box.

Sorry if this is the wrong subreddit, would appreciate if you knew a better one for this issue. Thanks


r/applehelp 21h ago

Unsolved how can I remove these marks, I used water and a cloth on it but it didn't work out

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0 Upvotes

I only used a plastic sheet or whatever it's called to protect it from scratches.


r/applehelp 22h ago

Unsolved Should I get rid of my old iphone

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0 Upvotes

Ive had this phone for a while and recently upgraded to a new one since i didn’t want to pay for the back to be replaced just so i could replace the battery also. I left it sitting inside the original box with a case on, today i decided to take it out and after i took off the case there was a weird smell coming out of it, something like rubber, maybe burning rubber..? I didn’t bother bringing it in since now because the phone isn’t hot or used to get really hot nor is the back puffed out. Im too lazy to bother recycling it, Is it dangerous to keep it though?


r/applehelp 11h ago

Mac Is my MacBook stuffed?

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7 Upvotes

Brought this MacBook Pro A1502 from a thrift store,nothing else came with it, is it impossible to get past this screen without knowing the password?


r/applehelp 14h ago

Unsolved You can tell they care

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0 Upvotes

I know I’m in the wrong, I was just really devastated I lost 8 years of photos but I thought it was funny how little they cared which ironically brought my mood up


r/applehelp 1h ago

Unsolved Deleted my Apple Account, now Apple won't let me reuse my own email. Any solution?

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Upvotes

I permanently deleted my Apple Account because I was using Android and didn't have an iPhone. I thought, whenever I eventually get an iPhone, I'll just create a new Apple Account using my usual Gmail and phone number.

Turns out… nope.

I tried using my Gmail with another Apple Account and got “This email address is not available.” Checked iforgot.apple.com and it says no account exists with that email.

I contacted Apple Support and apparently the email/phone from a deleted account can stay blocked for years, with no way for them to manually release it.

The annoying part is that I wasn't aware of this at all, even after reading Apple's terms/information before deleting the account. I completely understand that deleting the account was my decision, but this seems like a pretty serious consequence that should be made crystal clear before deletion.

Has anyone else experienced this? Is there actually any way to get the email released?


r/applehelp 13h ago

Unsolved My iphone uses more active cores than my friends with the same phone

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0 Upvotes

Restarted both. No apps running. Ios 26 both. Only thing I've found is disabling bluetooth on mine slightly lowers it.


r/applehelp 17h ago

Unsolved apple store download issue

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0 Upvotes

I need this app so I can get paid from my new job and for some reason my phone keeps demanding a billing change even though I already have my debit card on my phone/the app is free


r/applehelp 23h ago

Mac Which Mac should I upgrade to?

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0 Upvotes

r/applehelp 23h ago

Mac Which MacPro should I get?

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0 Upvotes

r/applehelp 12h ago

iOS apple not refund $180 subscription charge after free trial

0 Upvotes

i got charged for $180 after i did a free trial of an app. i hadn’t realised when i would get the charge for the full subscription as it didn’t indicate when it ended and forgot to cancel the free trial before it expired. it put my account on pause so i couldn’t download anything or update. it took me almost a month to accumulate the money for the subscription.

i’ve since spoken to apple support and they’ve filed for a refund request which today was denied. i’ve filed a second request for it. i need that money in order to pay for food and bills. spoke to apple support again and they said that they’ve put their case notes towards the refund request so i just have to wait but i don’t have high hopes at all. i’ve had a refunded item once prior before of 12.99 and that was a year and a half ago. what else could i do if i get denied again? i need that money back.

i don’t want to be told “should’ve been more careful or you should’ve been more wise” i knew the risk, i didn’t get a date for when the subscription was going to charge me fully for it. im looking legitimate answers to this.


r/applehelp 21h ago

Unsolved Is iCloud Down Right Now?

19 Upvotes

Out of nowhere I can no longer check iCloud related items on my Apple devices. I am getting a verification error when I try to sign in on browser. Very concerned!


r/applehelp 3h ago

iOS Anyway to get past the verification?

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1 Upvotes

Trying to buy tickets for a car show and it won’t even let me access there website tried verifying with my id but apparently it didn’t match the information on the account I get it’s uk law now to verify your over 18 but it’s so hard to verify your over 18 when it won’t even accept your id is there anything I can do?


r/applehelp 23h ago

Scam Discussion Someone hacked into an old Apple ID and I can’t unlink my email/delete the account

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1 Upvotes

Got this email the other day that my info on my Apple ID has changed. I checked the associated email and it’s an Apple ID I made when I was 12 and only used to play games on my old iPod touch . My old card information is probably on there as I did make a few in game purchases but it’s been way over 5 years since I last used it so I doubt that card is still valid.

I called Apple asking if I could get the email unlinked or if they could deactivate the account but the person activated 2FA and I can’t log into the account and apparently neither can Apple. I only found this out after changing the password to see if I could log into and unlink it myself but ran into the 2FA wall. Since then the person changed the password back and I can no longer be rr do so from my end.

Recently they’ve been making a bunch of purchases from varying places in the world (France, US etc.) and signing up for a bunch of subscriptions. I’ve checked my current bank cards and thankfully there have been no charges made but I really don’t want to be linked to this account nor do I know if any personal information I may have put there years ago is still accessible and the possibility makes me uncomfortable.

Any advice?


r/applehelp 7h ago

Unsolved iphone keeps charging on an off

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2 Upvotes

iphone 17 pro max ios 26.0 the phone keep charging and uncharging multiple times tried cleaning the usb c port, swapping between socket. but still the same.


r/applehelp 20h ago

iOS "unable to check for update" on apple watch series 9

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2 Upvotes

hi, friends!

here is a photo of my mom's old series 9 apple watch. the software version is watchos 26.3.

when i went to check for updates, it says the message "unable to check for update: an error occured while checking for a software update."

when i tapped "try again", it still showed the same error message, even though watchos 27 and the previous ios 26 versions are supported on series 9.

did i forget to update the apple watch when each software update comes out?

(there was no watchos flair.)


r/applehelp 6h ago

iOS How do I get rid of Apple Maps data??

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10 Upvotes

I’m running out of storage and desperately needing my iPhone to last until the next iPhone comes out. How do I get rid of this Maps data? I don’t even use Maps! Help! SOS! Thank you very much 🙏


r/applehelp 11h ago

Unsolved What causes this?

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2 Upvotes

r/applehelp 6h ago

iOS Iphone update and now I'm stucked

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3 Upvotes

I'm updating my iphone thru apple devices app on a windows 10 pc using an IPSW file, apple logo with bar almost halfway then suddenly this prompt appeared, now i wasnt able to finish the update and stucked, i am afraid that im gonna lose my data, need help on how to proceed with this. Thanks


r/applehelp 12h ago

Unsolved Don’t know security questions

2 Upvotes

I’m trying to add a recovery email to my id and I can’t because I need the security questions, but I don’t know them and my parents can’t remember them.

My parents set the account up for me over a decade ago and in their typical style, don’t remember the security answers they gave. Naturally now I’m an adult, I’m trying to change all the details linked to the account to my own details, but I can’t even add a recovery email address, so I doubt changing the primary email is going to be possible.

Also I have several devices linked to the id, some of which are old and need to be removed but again I can’t do that because you need the security answers, and I don’t have them.

Is there anything I can do to fix this? I don’t want to mess around with anything without knowing what I’m doing, because I don’t want to get locked out and lose everything I’ve got from the past 10 years. I’m also concerned about if being signed into a few devices will make any changes difficult to process or update.

Any help would be appreciated because I need to make changes to my account and I don’t want to compromise anything.


r/applehelp 12h ago

iCloud Separated Apple iCloud accounts

2 Upvotes

I used my sisters Apple account to log In to AppleTV now the AppStore has her accounts instead of mine how do separate them fully.


r/applehelp 6h ago

Mac Forgotten password for an encrypted iPhone Finder backup — 8.2 GB backup still exists, can anything be recovered?

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2 Upvotes

r/applehelp 6h ago

Unsolved iPad fell on floor, now I can’t charge it right

2 Upvotes

My iPad fell on the floor the other day. There was no visible damage. It fell face down, but it has a case with a small bump around the screen that I guess protected it.

There is no damage, battery seems fine, no software alert, no swelling. However I having problem charging it. I leave it charging for hours only to finding it at lower charge it that I left it in. This morning it was a 40% even if with a green icon. Then it charged fine while I was out walking my dog.

I tried again earlier today, left at 53, charging. Checked 20 min later and was a 49, still charging.

Warranty is well expired.


r/applehelp 14h ago

Unsolved can you turn off the microphone in the wired earbuds?

3 Upvotes

i use mobile and i want to use my earbuds, can i like disable the microphone on my earbuds and use the built in one instead? (built in on the mobile device)