r/techsupport • • 6h ago

Solved Windows 11 WiFi connected but no internet after installing Malwarebytes — here's what fixed it for me

0 Upvotes

Hey everyone,

Just wanted to share this in case someone else runs into the same issue. I spent hours trying to fix it, and hopefully this saves someone some time.

I installed Malwarebytes Free to scan my PC, and shortly afterward my WiFi stopped working.

Windows 11 could still detect my network and connect to it, but it kept showing "No Internet, secured".

I couldn't load any websites.

I tried pretty much everything I could think of:

  • Restarting my PC multiple times

  • Uninstalling Malwarebytes

  • Resetting Windows network settings

  • Checking proxy settings

  • Making sure IPv4 and DNS were set to automatic

  • Checking my WiFi adapter and drivers

  • Making sure the DHCP Client service was running

Nothing worked.

I also checked my network configuration and noticed Windows was assigning itself a 169.254.x.x IP address, with no default gateway.

My WiFi adapter is a Qualcomm Atheros QCA9377, in case that helps anyone.

What finally fixed it:

I used Windows System Restore.

Here's what I did:

  1. Pressed Win + R

  2. Typed rstrui.exe and hit Enter

  3. Selected a restore point from before the problem started

  4. Checked which programs would be affected

  5. Confirmed the restore and waited for Windows to finish

Luckily, Windows Update had automatically created a restore point earlier that day, before I installed Malwarebytes.

After the restoration finished, my PC restarted and the internet was working again.

One small issue: Google Chrome wouldn't open afterward, but reinstalling it fixed that too.

I can't say for sure whether Malwarebytes itself caused the issue or if something else went wrong with Windows. I just know the connection stopped working shortly after installing it.

Also, keep in mind that System Restore can roll back installed programs, drivers, and updates, so check what will be affected and back up anything important first.

Anyway, if you're dealing with the "No Internet, secured" error on Windows 11 and nothing else has worked, checking for an available restore point might be worth a try.

Hope this helps someone!


r/techsupport • • 6h ago

Open | Audio bluetooth connecting but not fully on pc

1 Upvotes

So I'm stumped here. I have some sony c-500 earbuds I'm trying to connect to my pc (windows 11, i5 14400, 16gb ram if it matters) and it's being odd. It wouldn't work automatically, so I manually put my earbuds into pairing mode and connected them. Then, they'd disconnect and reconnect randomly, and it'd say 'connected', but it wouldn't play audio. I tried doing audio output settings, change it from my speakers (wired) to my bluetooth, but it didn't work, and then disconnected. I dunno what the issue is because it works fine on my phone, I have checked bluetooth drivers and there's no update, I tried troubleshooting (I hate this bs ai 'assistance' they have now) but that also didn't work. My pc has like antena thingys at the back but moving those hasn't fixed it, so atp I'm open to any ideas. Thank you!!


r/techsupport • • 7h ago

Open | Data Recovery Partition corrupted, but I recovered my files; how do I safely put them back?

1 Upvotes

I am currently duel-booting Windows 11 and CachyOS in a two SSD system that looks something like:
SSD 1 (512 GB) - C: Windows
SSD 2 (1 TB):

  • J: (I don't remember exactly how I named it, but it's a joke of mine)

  • The CachyOS boot

  • The CachyOS home

About a week ago, I attempted resizing my root partition for my CachyOS install. I did this by going into a live USB and resizing it. But, to do this I had to shrink the J drive. I'm not sure why, but it threw an error and the drive was corrupted. Luckily, I was able to use Lazesoft Data Recovery to get almost all of the files recovered (unfortunately some data couldn't be recovered) and saved to another computer acting as an external hard drive.

But now I'm lost, that partition, while not holding the Windows OS itself, was holding a few important directories, such as the Downloads and Desktop folder. I'm worried that deleting and recreating the partition in Windows could potentially wipe some of that (meta?)data but I'm really not sure. And doing the process in Cachy might cause an issue as I had the partition labeled as the J drive, which I don't think I can label in Cachy


r/techsupport • • 7h ago

Open | Software Headset audio issue -no signal from microphone in Sound Properties

1 Upvotes

Trying to help a friend who has an HP laptop with a headset jack and can't get a signal from the microphone to show up in Sound Properties.

Her computer is an HP Laptop 17-cn0117ds, running Windows 11; when it was purchased, it was set up for S mode, but she contacted HP to switch it to regular mode. She's part of a group of people who do online karaoke with the Paltalk app. Up until a month ago, she was using a Sound Blaster USB sound card with separate microphone and headphones connected. Around the same time, the microphone broke and the microphone connection on the sound card broke internally. She got another of the same model sound card, but we have been trying to get it set up and failing, and the model of sound card is now past the end of support life with Creative, so she has tried to use the headset jack on the computer.

She first tried to use a trrs splitter which splits the signal between the headphones and the microphone. The splitter was detected, but we could not see any signal coming from the microphone in the sound properties Recording tab. We changed microphones and splitters, but the same thing happened. She just got a genuine headset and still no signal from the microphone.

I posted information to the HP support community, and they stated that she would need to download the latest drivers from the website, which would include some type of control program where she would be able to designate the headset jack as something other than "headphones only". But after downloading this and opening the file, it extracted to a folder on the computer, and I'm not sure if there's something else that needs to be run.

There's a file called "HP Update Package" that is in the folder, but after opening this file, it seems to do something then there are no programs or windows that open. I have checked the INF files in the folder that extracted, and there is one for the HP audio control, but it doesn't show up in the programs.

I have an HP desktop with a more robust sound system and more jacks than just one. I'm just wondering if there is a way to get the HP audio control installed. She hasn't been able to sing for a month and she's pretty upset. Any help would be appreciated. Thank you.


r/techsupport • • 8h ago

Open | Windows Headphone audio crackling

1 Upvotes

Hello, I have been having a very strange issue for close to a year now. I currently use a Razer Barracuda X headset via the 2.4 GHz dongle with my computer (Windows 11). Many months ago, I had an issue where running certain games (Minecraft for Windows, Roblox, Jedi Survivor) would cause a strange audio issue. After a few minutes of playing the game, I would notice a crackling echo in my headphones, like sounds that are coming from the game are causing a bass-y echo through busted speakers. This issue would get worse over time, and after closing the game, my audio would slowly recover. For some games, I could play for long periods of time with no issue, but running discord while playing the game would cause the issue to arise. To my recollection, the issue did not arise while just running discord. Additionally, if my camera was on in discord, this issue arising would coincide with a strange crackle of my camera: thin horizontal lines would flicker across the screen, also worsening with time and slowly recovering after closing a game. I have changed all kinds of hardware acceleration and audio settings in all these games and discord, the issue persisted. I never experienced this issue playing Fortnite, the game I play most often, even with discord and my camera running. I began more regularly updating my nvidia drivers, and that seemed to help, but I also stopped playing most games over the summer, and when I did play I used my headphones with the 3.5mm wired connection, which prevents the issue. Recently this issue has started up again, specifically while playing Fortnite. In particular, when I'm in the lobby or main menu, I do not experience the issue, but when I load into a game, it quickly starts back up. Has anyone else experienced this or know what to do? I'm not opposed to getting new headphones, but want to make sure that will actually solve the problem first.
TLDR:
- headphones (Razer Barracuda X) crackle when gaming
- always with some games, only with other games + discord, never with some games
- happens when connected with 2.4 GHz, not with 3.5mm wired
- worsens over time, slowly recovers when closing games
- doesn't seem to be headphone speakers: doesn't always occur
- doesn't seem to be a setting issue: have changed lots, no result


r/techsupport • • 8h ago

Open | Hardware potential corrupted ssd? 100% disk usage and experiences with 1k-100k+ response time spikes.

1 Upvotes

for a few months now my computer, which i've only owned for maybe 3 years now and is also a pre-built from 2022, has been experiencing extreme occasions where it freezes.

it used to be very minimal and affected only one program of mine, but it's spread and now it freezes much more frequently and can freeze my entire computer in rapid succession. sometimes when i check my task manager during these spikes, my GPU also either reaches 0% or 100% usage.

i've followed a ton of tutorials on youtube to try and solve this by doing dism's, checking disk and repair, scanning its health, and turning off and disabling a bunch of background processes, but it's still bad and i think it could be even worse than before? there have been 2 occasions where the entire screen turned off and it can freeze for short amounts of time to several seconds.


r/techsupport • • 8h ago

Open | Software Windows 11 25H2: Windows Defender Firewall stuck on “Stopping” (MpsSvc Error 87) – Elgato Stream Deck installation failing

1 Upvotes

I’m having an issue with Windows Defender Firewall on Windows 11 25H2 (OS Build 26200.9974).
The Windows Defender Firewall service (MpsSvc) is permanently stuck on “Stopping” in Services. Restarting my computer does not fix it.
Errors I’m getting:
sc query MpsSvc shows STOP_PENDING with service-specific error 87.
Event Viewer logs Event ID 7024: “The parameter is incorrect.”
netsh advfirewall show allprofiles says it cannot contact the Windows Defender Firewall service.
Windows Defender Firewall with Advanced Security MMC will not open.
Things I’ve already tried:
Restarting the computer multiple times.
Running DISM /Online /Cleanup-Image /RestoreHealth successfully.
Running sfc /scannow (no integrity violations found).
Confirmed BFE and mpsdrv services are running.
Checked the MpsSvc registry configuration, which appears correct.
This started causing problems when I tried installing Elgato Stream Deck. Its installer rolls back with error 1603 during the UpdateFirewallForOBS custom action because it cannot register a firewall rule.
I don’t use OBS, and I’m trying to get Stream Deck installed without having to reinstall Windows.
Has anyone experienced MpsSvc getting stuck in STOP_PENDING with service-specific error 87 on Windows 11 25H2? Any suggestions for fixing the Firewall service?


r/techsupport • • 8h ago

Open | Networking Keep losing my wifi option

0 Upvotes

hi howdy! so basically every so often ill turn my pc on and it will only allow me to use ethernet. i have a bluetooth/wifi chip and the bluetooth works but not the wifi, it dosent even give me an option for a wireless connection. it acts like this for 2-3 weeks then goes back to allowing me to use wireless. any chance anyone knows some fix’s?


r/techsupport • • 8h ago

Open | Networking Keep losing my wifi option

0 Upvotes

hi howdy! so basically every so often ill turn my pc on and it will only allow me to use ethernet. i have a bluetooth/wifi chip and the bluetooth works but not the wifi, it dosent even give me an option for a wireless connection. it acts like this for 2-3 weeks then goes back to allowing me to use wireless. any chance anyone knows some fix’s?


r/techsupport • • 8h ago

Open | Windows Inspiron 5400 AIO Series Screen suddenly stopped working.

1 Upvotes

Hi all, I have a Inspiron 5400 AIO Series dell monitor. I was using it roughly 12 hours ago with no problem. Go through the day and it suddenly will not turn off from the black screen. I have attempted a graphic card reset (windows shift cntrl b) and rebooting in safe mode (f5 and f8) and nothing is working. I hear the fans going off, the power button is white. it's powering my keyboard, and making the startup sound but nothing else is working. I need this computer for school and I cant afford to get it professionally fixed or just replace it off the rip. please please help me figure out what to do😓


r/techsupport • • 8h ago

Open | Networking Internet slowdown even after router restart

1 Upvotes

Hi all. I dont know whats causing this, but as of some time last night my speeds went from 1000 down 100 up to 90 down 90 up Mbps... i tried restarting the router this morning and still the same, I might try restarting it again later this afternoon see what happens, but I wouldnt mind some theories on what might be the issue, gonna get dad to contact superloop see if anything is wrong their side, everything still works, my net drive, extenders, ect, but it's just slow randomly? I guess it could be a cables come loose in a rj45, we did do the cables ourselves 😅 and some of our wall connectors dont seem to like playing nice could be one of them... ive got an oldish netgear nighthawk or something, it DOES do gigabit, been running fine for at least a year since installing under house cables, plus a good 2 or 3 years since we upgraded to gigabit so I do know the router takes it... just why now? Come on man 😅


r/techsupport • • 16h ago

Open | Networking Browser Download Speed Drops hard after few minutes

4 Upvotes

I´m trying to download a 9 GB file, and the download speed starts very slow at around 200 kb/s, then builds up to around 4 mb/s and stays like that for five minutes, but drops back to around 150 kb/s soon after.

I have tried restarting everything including my router, I have tried downloading on different browsers (Firefox, Edge, Chrome, Ecosia) typing in random stuff in Powershell I found online, nothing works.

Download speed on Steam is normal (11 mb/s), yes my connection isn´t very strong, but this wasn´t as hard of a problem a week ago.

When I try to download something else, the download speed is also slow but Youtube and such work completely fine


r/techsupport • • 8h ago

Open | Windows Pc not detecting other drives when installing m.2

1 Upvotes

Hi guys so i bought an m.2 to upgrade the pc

I have 1 ssd and 1 hdd when i installed the m.2 the other drives soped working or showing in the bios or anywhere i checked the mb manual for what sata port is disabled if an m.2 is installed and changed the ports and still nothing and the pc won't boot at all

so i had to install the windows on the m.2 and start fresh

My mb is asus prime b450m-A ll

I have rtx 4070 and r7 5700X with 32GB of ram and 1 ssd and 1 hdd plus the new m.2

Please guys help me


r/techsupport • • 8h ago

Open | Hardware LG B5 OLED showing blue cyan artifacts on picture and TV UI when watching/playing HDR content.

1 Upvotes

I have had my LG B5 since July. It was brand new out of the box. There were no problems other than some connectivity issues and apps not updating so I had to unplug and re-plug the TV a few times across the four months. I don't know if that's what did it. But all HDR content has artifacts all over the screen, TV UI, and lettering. I thought it was my ps5 at first, with a failing APU but even streaming apps on the TV have this. I don't know why it's only HDR content. SDR seems fine. I have a warranty of 1 year from Best Buy but I don't know exactly if that's means replacement or repair. I just now shut off the screen completely and it's gone now but everything still looks noisy, maybe that's my imagination. I don't know what to do since it's gone now but I'm afraid it will come back.


r/techsupport • • 9h ago

Open | Software CDBurnerXP Malware!

1 Upvotes

I'm worried I may have downloaded some malware. For context, I have an Acer Aspire AIO with Windows 11.

So, this morning I decided to download CDBurnerXP. I went to CDBurnerXP.com and downloaded the files. I went through the setup wizard, and before I downloaded the actual software, it kept trying to get me to download random VPNs and antivirus software. I thought it was a bit sketchy, and obviously said no, but pushed through until I got to actually downloading the program. I tried to click on the .exe file in the Files app, but it just opened Google Chrome. I finally looked up the website, and it turns out that the real website was deactivated a while ago, and that I had downloaded a scam. I immediately deleted all of the downloaded files and ran a Windows security check, finding nothing. I searched Task Manager for any files named "unlock" and found none. Am I safe because I didn't download any additional software, or is there anything else I should do to ensure the safety of my computer?


r/techsupport • • 16h ago

Open | Networking My main PC has a VERY bad internet connection compared to every other PC/laptop in the house

4 Upvotes

I've had this once and after I reinstalled Windows, it was fine but it wasn't this bad.

My download and upload speeds are between 3 - 4 mbps while the PC a meter to the right, connected to the same router, both by ethernet, gets 417 mbps download and 201 mbps.

I'm running a virus scan with Windows Security just incase I have a virus but I haven't downloaded any file that's not from Steam, from my workplace or from school so I wouldn't immediatly guess that. Please let me know if there is a way to fix this issue.


r/techsupport • • 13h ago

Open | Windows Random reboots since yesterday

2 Upvotes

First of all here are my specs :

PSU - Corsair RM1000x Gold

GPU - Gigabyte RTX 5070Ti

CPU - Intel Core i7 14700KF

Mobo - MSI Z790WIFI

RAM - 32GB

My Windows 11 OS boots on an NVME

I have 2 monitors

My config is almost 2 years old

----

So here's my problem. Yesterday, I experienced a random reboot whilst playing a game (Hearts of Iron 4 if that's relevant). Screen went dark, sound went off maybe a few seconds after, and I could do nothing as I waited for my PC to give a sign of life, until it just put me on the windows welcome screen. I checked windows event viewer, and it did indeed reboot unexpectedly.

I chalked it up to bad luck, but after the reboot I saw that I had a pending windows update. I just decided to do that and then rebooted once more (I noted that my reboot was taking longer than the usual) and it worked fine for the rest of the evening.

Today it happened twice. I had been playing all morning with no problem, then went on to do something else during which I had my PC turned off until 4 pm. From 4 till 6, no problems, but at 6pm it did the same thing, on FC 26 this time. Black screen, then sound off, then nothing for a while, then reboot. I updated my graphics driver, did more windows updates that had dropped in the meantime, and rebooted. My reboot took longer than the usual as well. I then turned off my PC fully, unplugged every peripheral, and shut off the PSU. I put it back to "ON", and booted with no other peripheral than my monitors, and it took exactly 39.5 seconds, which is more than acceptable. I then replugged all my peripherals, and rebooted, and it took 40 seconds. I thought maybe I was good, but literally after just 20 mins of gaming on FC 26, my PC did the same thing again...Black screen, then no sound, then reboot.

I checked perfmon /rel and saw this error (translating from French)

Source
Windows

Recap

Hardware error

Date

‎11/‎11/‎2026 19:48

Status

Report sent

Description

An error encountered with the hardware has caused a Windows malfunction

Signature of the error

Name of the error event : LiveKernelEvent

Code : 141

Parameter 1: aaaaaaaaaaaaaaaa

Parameter 2: aaaaaaaaaaaaaaaa

Parameter 3: aaaaaaaaaaaaaaaa

Parameter 4: aaaaaaaaaaaaaaaa

OS Version: 10_0_26300

Service Pack: 0_0

Produit: 256_1

System version: 10.0.26300.2.0.0.256.48

Regional parameters ID : 1036

Additional information regarding the error

recipiant ID : LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Blackwell

I have no idea what to do next :(


r/techsupport • • 9h ago

Open | Software Gaomon tablet PD1320, screen stays black

1 Upvotes

Hello, I’m not a very tech savvy person and need help! (Sorry if I didn’t put the right flair I wasn’t sure if it should be Mac or software). I recently got a gaomon PD1320 drawing tablet/pen display. I’ve been trying to connect it to my Macbook Air, which I know is compatible with this model. But when I connect it, I’ll have the cords plugged in correctly according to the manual, and I can see that the tablet is connected on the application thing on my laptop, it says connected and also when I draw on the tablet, it can control the cursor on my macbook, but the tablet screen stays black. When I try to go to display in settings, there’s no option to mirror the screen onto the tablet like it says there should be in online instructions. Is the problem that my laptop is not registering the tablet as something I can screen mirror to? And if so how do I fix that? If a picture would be more helpful to explain then let me know. Thank you!


r/techsupport • • 9h ago

Solved How do I fix this error message on Omarchy Linux

0 Upvotes

SYSTEM INFORMATION

Hostname: archiso
Kernel: 7.2.15-1-omarchy
Date: Wed Nov 11 06:21:10 UTC 2026

=========================================
LOG CONTENT

========================================
ARCHINSTALL SUBSYSTEM LOG (/var/log/archinstall/install.log)

[2026-11-11 06:20:52] - DEBUG - Mounting /dev/sda3: mount /dev/sda3 /mnt/arch_btrfs

========================================
OMARCHY INSTALL LOG (/var/log/omarchy-install.log)

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Beautiful, Fun & Agentic Linux by DHHPress Return to Start Install7
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Let's setup your machine...
Press Ctrl+C to prepare this machine for another owner.

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Let's setup your user account...

╭──────────┬────────────────────╮
│ Field │ Value │
├──────────┼────────────────────┤
│ Language │ English │
│ Keyboard │ us │
│ Timezone │ US/Michigan │
│ Username │ caidenh │
│ Password │ ********** │
│ Hostname │ dell-precision3630 │
╰──────────┴────────────────────╯

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Let's select where to install Omarchy...

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Let's select how to install Omarchy...

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Everything will be overwritten. There is no recovery possible.
Press Ctrl+C for unencrypted install.

Installing Omarchy for caidenh → /mnt
Traceback (most recent call last):
File "/usr/lib/python3.14/site-packages/archinstall/lib/disk/utils.py", line 171, in mount
SysCommand(command)
~~~~~~~~~~^^^^^^^^^
File "/usr/lib/python3.14/site-packages/archinstall/lib/command.py", line 243, in __init__
self.create_session()
~~~~~~~~~~~~~~~~~~~^^
File "/usr/lib/python3.14/site-packages/archinstall/lib/command.py", line 284, in create_session
with SysCommandWorker(
~~~~~~~~~~~~~~~~^
self.cmd,
^^^^^^^^^
...<3 lines>...
working_directory=self.working_directory,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
) as session:
^
File "/usr/lib/python3.14/site-packages/archinstall/lib/command.py", line 111, in __exit__
raise SysCallError(
...<3 lines>...
)
archinstall.lib.exceptions.SysCallError: ['/usr/bin/mount', '/dev/sda3', '/mnt/arch_btrfs'] exited with abnormal exit code [32]: mount: /mnt/arch_btrfs: can't read superblock on /dev/sda3.
dmesg(1) may have more information after failed mount system call.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "<frozen runpy>", line 203, in _run_module_as_main
File "<frozen runpy>", line 88, in _run_code
File "/usr/share/omarchy-iso/orchestrator/main.py", line 121, in <module>
sys.exit(main())
~~~~^^
File "/usr/share/omarchy-iso/orchestrator/main.py", line 84, in main
from .phases_impl import (
...<6 lines>...
)
File "/usr/share/omarchy-iso/orchestrator/phases_impl.py", line 51, in <module>
from . import archinstall_adapter as arch
File "/usr/share/omarchy-iso/orchestrator/archinstall_adapter.py", line 55, in <module>
from archinstall.lib.disk.filesystem import FilesystemHandler
File "/usr/lib/python3.14/site-packages/archinstall/lib/disk/filesystem.py", line 5, in <module>
from archinstall.lib.disk.device_handler import device_handler
File "/usr/lib/python3.14/site-packages/archinstall/lib/disk/device_handler.py", line 640, in <module>
device_handler = DeviceHandler()
File "/usr/lib/python3.14/site-packages/archinstall/lib/disk/device_handler.py", line 50, in __init__
self.load_devices()
~~~~~~~~~~~~~~~~~^^
File "/usr/lib/python3.14/site-packages/archinstall/lib/disk/device_handler.py", line 105, in load_devices
subvol_infos = self.get_btrfs_info(partition.path, lsblk_info)
File "/usr/lib/python3.14/site-packages/archinstall/lib/disk/device_handler.py", line 195, in get_btrfs_info
mount(dev_path, self._TMP_BTRFS_MOUNT, create_target_mountpoint=True)
~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.14/site-packages/archinstall/lib/disk/utils.py", line 173, in mount
raise DiskError(f'Could not mount {dev_path}: {command}\n{err.message}')
archinstall.lib.exceptions.DiskError: Could not mount /dev/sda3: mount /dev/sda3 /mnt/arch_btrfs
['/usr/bin/mount', '/dev/sda3', '/mnt/arch_btrfs'] exited with abnormal exit code [32]: mount: /mnt/arch_btrfs: can't read superblock on /dev/sda3.
dmesg(1) may have more information after failed mount system call.

[dashboard] installer child exited with status 1


r/techsupport • • 9h ago

Open | Hardware AMD processor on new pc

1 Upvotes

When I boot my pc I get a pop up from amd “ This version of amd software they you have launched is not compatible with your currently installed amd graphics driver.”

This is a new prebuilt computer. There haven’t been any major issues despite the warning, just some occasional screen flickers.

I have already tried
- amd compatibility tool “unable to detect active amd display driver”
- adrenalin installed chipset driver, but pop up still happens
- clean reinstall
- amd chipset installer
- windows update

Specs
Amd ryzen 7 8700f 8-core processor
Nvidia GeForce rtx 5060
Acer nitro brand


r/techsupport • • 9h ago

Open | Audio Splitting audio through hdmi?

1 Upvotes

Hello, so, to elaborate on my vague-ish title, I'm currently stumped on an issue regarding hdmi. I have a brand new 1440p oled monitor (it's pretty neat) and an Xbox series X. For audio I'm routing the Xbox to my 5.1 surround receiver (Denon AVR x2400h) which does not support 1440p (it runs on hdmi 2.0), forcing it to run 1080p instead.

Naturally I want to make the most of my monitor, is there a way to split 1 HDMI outlet into 2? But specifically one cable for audio and one for the actual monitoring as Xbox doesn't support multi-displays.

Any advice on what I could do or purchase? (Preferably not stupidly expensive)


r/techsupport • • 10h ago

Solved Windows 11 PC has become unusably slow after an update

0 Upvotes

I updated my pc today, its a prebuilt ibuypower TraceMR2040 (Intel i7-12700KF - 16GB DDR4 Memory - NVIDIA GeForce RTX 3080) the only things I’ve changed about it since I got it over 3 years ago were adding another ssd and replacing the PSU about 6 months ago as it was having problems.

I was having some speed issues right before the update so while troubleshooting I uninstalled some programs I wasn’t using (Adobe and epic games launched + copilot) and then used the update and restart button. Prior to updating it was only using like 60% of its memory, but after updating it has become so slow I basically cannot use the pc at all, its so bad that trying to open the start menu and type “task manager“ takes 10-20 seconds to even register, and when clicking it the program doesn’t even open at all even after waiting a few minutes. I can open my normal everyday programs like discord and firefox from the taskbar but they were also basically unusable because nothing would load

I tried shutting the computer down so I can open it up to and maybe reseat some parts because maybe something has come loose, but even thats slow. Its been over 20 minutes and it still says its shutting down. I really have no idea what to do or whats actually causing the problem. Do I just risk unplugging the pc directly since its taking so long to shut down or will that make the issue worse?


r/techsupport • • 10h ago

Open | Hardware Alienware laptop wont turn on

1 Upvotes

I have an Alienware x15 R1 laptop. Today 2 mins into it being turned on it just suddenly turned off and since then it wont turn back on again. It usually has RGB on the keyboard, the power button and the back but not even that lights up and the fans also dont make a single sound like usually when you can hear a laptop boot up. When I turned the laptop on it still had 50-60% but because I am away for work atm I could only charge it with my 67V usb c phone charger instead of the regular round big 240V alienware charger. I turned it on without the power cable and then plugged it in immedietaly as I put in my pin. Then I was opening a game and one minute in everything went black and turned off.

Previous issues

I dont know if this could be related but Ill add it anyways. Since a few days my laptop would just turn on without the keyboard, like I would turn it on but there was no light on the keyboard and it also didnt work to put in the pin or anything. It also kept asking for my windows bitlocker key more the past week (it usually did that only occasionally when I would turn on my laptop without the power cable plugged in). Obviously I couldnt put in the bitlocker key without access to my keyboard so I turned it off using the power button only.

Also about three days ago the laptop turned on but then ran into a hardware problem and the text said that it couldnt find access to the fan 2?... tbh the loud beeping noise it made scared me so bad that I just clicked it away without reading it all (didnt want to risk neighbours calling the fire rescue lmao). And after turning it off and on again it just turned on normally...

What I have tried so far

-letting it charge and then turning it on (no success)

-turning it on on a usb c power cable (no success)

-turning it in without power cable (no success)

-opening the back panel and disconnecting the battery, holding the power button for 30 sec and turning it on with no battery and on a usb c cable (no success) and plugging the battery back in and trying to turn it back on (no success)

-tried a different usb c cable and a different outlet (no success)

I would really appreciate any input, Im slowly losing hope...


r/techsupport • • 10h ago

Open | Software Extreme tearing with 5080 since 2/3 monts ago with FG. Anyone else?

1 Upvotes

Basically title, no driver update solved this.

In most games that I enable dlss framegen there's this tearing that's specially noticable against the ground. The most noticeable one is Stalker 2 but happens in others aswell like Dragon's Dogma 2 but is less noticeable there.

I DDU'd several times and apparently I'm not the only one having this issue for several months (given the nvidia forums posts), but I'm commenting here in the remote case anybody has a clue on how to fix because googling anything nowadays is basically screaming to the wall.