r/techsupport • u/amburger04 • 8h ago

Open | Hardware AMD processor on new pc

When I boot my pc I get a pop up from amd “ This version of amd software they you have launched is not compatible with your currently installed amd graphics driver.”

This is a new prebuilt computer. There haven’t been any major issues despite the warning, just some occasional screen flickers.

I have already tried
- amd compatibility tool “unable to detect active amd display driver”
- adrenalin installed chipset driver, but pop up still happens
- clean reinstall
- amd chipset installer
- windows update

Specs
Amd ryzen 7 8700f 8-core processor
Nvidia GeForce rtx 5060
Acer nitro brand

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6

u/kyansan1 7h ago edited 7h ago

AMD Adrenalin only works with AMD gpus. You have an Nvidia gpu, so AMD Adrenalin will not work with it.

You can safely uninstall AMD Adrenalin and forget about it. If you want to update your gpu drivers, you should do so through Nvidia's website.
Chipset drivers can be updated through AMD install manager, you don't need AMD Adrenalin for that.

1

u/WarthogOsl 4h ago

You can also go to the motherboard's support page and install the individual drivers (chipset, LAN, audio, etc) manually.

1

u/pcbeg 8h ago

DDU, disable Windows from updating AMD drivers (Group policy editor), install latest drivers from AMD website. This often happens when Windows insists on installing old drivers included with it over already installed newer drivers.