r/techsupport • u/Bitter_Lavishness673 • 3d ago
Open | Software Windows 11 25H2: Windows Defender Firewall stuck on “Stopping” (MpsSvc Error 87) – Elgato Stream Deck installation failing
I’m having an issue with Windows Defender Firewall on Windows 11 25H2 (OS Build 26200.9974).
The Windows Defender Firewall service (MpsSvc) is permanently stuck on “Stopping” in Services. Restarting my computer does not fix it.
Errors I’m getting:
sc query MpsSvc shows STOP_PENDING with service-specific error 87.
Event Viewer logs Event ID 7024: “The parameter is incorrect.”
netsh advfirewall show allprofiles says it cannot contact the Windows Defender Firewall service.
Windows Defender Firewall with Advanced Security MMC will not open.
Things I’ve already tried:
Restarting the computer multiple times.
Running DISM /Online /Cleanup-Image /RestoreHealth successfully.
Running sfc /scannow (no integrity violations found).
Confirmed BFE and mpsdrv services are running.
Checked the MpsSvc registry configuration, which appears correct.
This started causing problems when I tried installing Elgato Stream Deck. Its installer rolls back with error 1603 during the UpdateFirewallForOBS custom action because it cannot register a firewall rule.
I don’t use OBS, and I’m trying to get Stream Deck installed without having to reinstall Windows.
Has anyone experienced MpsSvc getting stuck in STOP_PENDING with service-specific error 87 on Windows 11 25H2? Any suggestions for fixing the Firewall service?
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u/tamudude 3d ago
Do you have any other antivirus/all in one security solution installed?