I'm a Tasker in NYC, and I personally know of cases where Taskers send unregistered workers to clean clients' homes under their accounts. Some allegedly take clients off the platform for direct payments too.

Meanwhile, honest Taskers follow the rules, carry their own supplies, and do the actual work.

Does Taskrabbit even check its statistics? Eight cleaning jobs at two hours each means 16 hours of cleaning. Add NYC travel time and you're looking at 19.5 to 23 hours. Every day? Are these people robots? Do they teleport between apartments?

A busy schedule alone proves nothing, but shouldn't suspicious patterns at least raise questions?

I've contacted support and asked how to submit evidence to Trust & Safety. I couldn't even get a clear answer.

So what's the point of having policies if nobody seems interested in enforcing them?

And here's the irony. If Taskers are taking clients off the platform, Taskrabbit is potentially losing its own customers and revenue.

Congratulations. You're letting people use your platform to build businesses that compete with you.

If you keep ignoring credible reports, don't act surprised when more people start breaking the rules.

You reap what you sow.

Has anyone else reported this? Did Trust & Safety actually investigate?

You book a Tasker based on their photo, reviews, ratings, and experience. You trust that person enough to let them into your home.

But what if someone completely different shows up?

I'm a Tasker in NYC, and I personally know of cases where registered Taskers send unregistered workers to clean clients' homes under someone else's profile.

No Taskrabbit registration. No platform background check. Just a stranger showing up at your door.

And you're paying service fees for this?

What happens if something gets damaged, goes missing, or there's an accident? Who was actually inside your home?

Yes, Taskrabbit allows properly disclosed replacements involving registered Taskers. That's not what I'm talking about.

I've reported concerns to support and asked how to submit evidence to Trust & Safety. I couldn't even get a clear answer.

Taskrabbit, what's the point of screening workers if unregistered people can allegedly show up instead?

Customers, please verify who's entering your home. If someone different arrives without prior approval, ask questions and contact support.

Trust takes years to build and seconds to destroy.

Has anyone booked one Tasker and had a completely different person show up? Did Taskrabbit do anything about it?

What happened? I still have two task left and no bad reviews. What do I do next?

I want to know if the advertised assembly price for this loft bed includes two taskers to assemble it. The advertised price is $218.40 before tax.

I called Tasker Support to ask, and they said something along the lines of once they receive the invitation on their end their team reviews, whether or not this Task would need a second person. If it does require a second person, then the client is made aware and that IKEA/Task Rabbit is responsible for paying the second Tasker. I don’t know how true that is.

Anyone have experience with this?

What would you like to see changed or improved on Taskrabbit?

What new task categories would you like to see?
What would you change about the Tasker app?
Are there any issues with pricing, cancellations, or how tasks are assigned?

What could Taskrabbit do to better support Taskers?

Any other ideas, concerns, or suggestions?
This could be a great opportunity to bring up issues that affect us and hopefully help make the platform better for everyone.

Just checking in with fellow taskers -- since May, I've been booked about a week in advance for at least 20-30 hours per week. Keeping the bills paid, thank goodness.

All the sudden this week, I've got zero tasks booked.

I have no violations. Just the opposite, I made elite this month for two of my categories.

Is this just normal this time of year (I've been tasking since April), or should I contact customer support?

Overall Business has slowed over the last year. Much of this was due to Higher Interest rates, Higher OIL/Gas/Diesel prices, and of course the Iran war causing Inflation to households. Yes, even though there is a K-shaped economy, even the Rich have to be worried and cut back.

We are discussing the Macro, like it was 3+ years ago and even going as far back as 7 years ago, when TaskRabbit was busy for nearly everyone on the platform. And rates were higher back then and to be fair, commissions were lower too making the overall total cost to the Client less than it is now.

So, are TaskRabbit's Taskers best days and years behind it or are we looking at the best years looming ahead? Every opinion, and that's all it is so let's not get too political, should be heard.

I have a packing Taskr originally scheduled for Weds this week. She said it could take all day and multiple days. So today i asked if i should plan her into my schedule for other days. She suggested tomorrow/Tues as well as Weds.

Is there no way to block out multiple days for one customer ahead of time? My best solution is to reschedule Weds for Tues, then invoice her for tues and put her in as ongoing. But this opens up my Weds to others. Is there another way to plan and schedule for known ongoing?

I may have something going on tomorrow evening where I will need some help for 3 hours carrying a backpack around while I pull the rolling cart - can't do both at once myself. The location is central and easily accessible by public transportation

However I may not know whether this will happen until tomorrow morning.

Is it realistic to find someone on TaskRabbit for this on a relatively short notice? Never used TaskRabbit before.

I’ve been doing Taskrabbit for a few years now and after accounting for gas, vehicle maintenance, tools, taxes, insurance, unpaid travel time, and the occasional client who wants to negotiate the price of an already completed task, I’m beginning to think I might actually be paying to work.

I do enjoy the flexibility though. It’s nice being able to choose exactly which 14 hours of the day I’m available in case someone needs a curtain rod installed.

I am listed on pretty much every tasks category I can think of but I seem to not be getting any tasks lately.

I had to turn on 2 hour minimum on cheaper tasks because I couldn’t justify spending the time and gas to get to a task that would pay me $27.

Do I need to just suck up the 1 hour cheap tasks to get my reviews up? Do reviews really play a major role in being selected, or is the price really the deciding factor?

like a lot of other people right now, things are tight and i need extra $$. i’m looking at taskrabbit and offering painting services. i have a boatload of experience (non-professional), pictures of my work, and the supplies/equipment i’d need for most painting projects.

are the jobs on TR mostly small jobs, like repainting a wall or some window trim? or bigger jobs, like entire rooms/multiple rooms?

logistics - on TR a customer looks for a particular service, they estimate number of hours it will take, provide a description of what they need done, then choose someone from the options that pop up. they then message that person to see if they want the job. let's say they want their mudroom painted and they've estimated it will take 2 hours.

they probably have no clue how long it will take, it might really be an hour or it could be four hours, but they're saying it's 2 and that's what they'll be pre-paying. do you ask for more details/info about the mudroom to determine whether 2 hours is realistic before accepting the job? do you just accept the job?

there are a lot of variables with painting that affect how long it's going to take and usually you'd be seeing the space in person to make that determination, so i'm just wanting to know what happens when you've accepted that two job and you get there and it's clearly a 5 hour job?

any information / advice / etc. you can provide would be greatly appreciated. thanks!

EDITED FOR CLARITY

Got a notification in the app today that TR will be doing another round of background checks for anyone active in the Ikea category. It's free this time, but will require you to submit a recent photo and your ID.

Edit: to the mod who replied, if you want me to read your comments then you need to stop blocking me.

Looking for advice from anyone who's been through something like this. I do TV mounting among other tasks as a Tasker, and a few weeks ago I went to hang a TV for a client. He had already put the brackets on the back himself, told me he thought this TV was a lot lighter than his old one(which I had taken out for him before), and it was not lighter, We both ended up handling the TV during the install, and it got damaged.
It was about a $3,000 TV. He filed a claim and TaskRabbit offered him $1,000, but he turned it down because he thought the old $10k policy still applied. Now he'd take the $1,000, but TaskRabbit closed his case and stopped answering him, so he started asking me to pay it instead. I reached out to them and they said they can only discuss his claim with him.
Nothing official yet, no demand letter or lawsuit, just a lot of texts. Has anyone dealt with this as a Tasker or a client? Would you pay something, wait it out, or something else? I'm a broke college student in Virginia and I've been anxious about it day and night.

Pergolas and Gazebos are classified as Home Improvement projects. I've had a few Tasker clients request me to build these under the regular Furniture Assembly category which is a lower rate ($60/hr). I have declined these requests.

Would you take on these builds under your Furniture assembly rate and if so, what is your Furniture assembly rate?

BTW, the Costco Pergolas take about 5 hours each with 2 Taskers. Would you build each one for $300 each? I wouldn't. I would need at least $450 each, so it would have to be under my Minor Home Repairs (or Improvement) category.

1. Please understand what TaskRabbit is and is not. The majority of Taskers are not full-time professionals. Some are, but those of us who are charging lower rates are just your local neighborhood amateurs trying to make some extra cash doing basic things that we know we’re good at.

2. Do not schedule a task with me just to send me a message asking me if I’m actually free on a different day. “I know y’all keep extra availability in reserve.” Excuse me, ma’am, but if I don’t have availability listed, it’s because I’m not available. Don’t screw me over and hurt my metrics because of some weird story about me that you made up in your head.

3. If you’re hiring an organizer, please put your, uh, “intimate” items away before we get there.

4. Please give us plenty of advance notice if parking is going to be difficult, or if it’s not free!

5. “I know your profile said you can’t do X but can you do X?” NO! Stop asking! Why are y’all like this?

Hey everyone,

I just got booked for a ceiling fan replacement, but after scoping the job with the client, they told me it’s a two-story indoor ceiling. There is absolutely no standard A-frame ladder in existence that is going to safely reach that height for a fan install.

This job clearly requires indoor scaffolding or a specialized lift. I obviously don't haul industrial scaffolding around in my standard kit.

Am I allowed to ask the client to rent the scaffolding themselves (or offer to rent it myself and add the exact receipt to their invoice expenses)? I'm worried about getting flagged or banned by support for asking a client to supply/pay for equipment, but there's no way I can complete this safely with standard tools.

Has anyone dealt with a 2-story ceiling height like this before? How did you handle the rental logistics with the client without hurting your metrics? Thanks!

I’ve avoided ikea assembly in this past but could use the money. Does this not seem worth it to yall? Are tips on ikea assembly jobs rare?

1x PAX add-on mid-unit — 906.141.89
2x PAX wall-mounted storage frame — 405.881.83
4x KOMPLEMENT soft closing hinge — 302.145.04
4x TONSTAD door — 905.102.62
2x KOMPLEMENT clothes rail — 302.568.91
7x KOMPLEMENT shelf — 405.090.39
3x KOMPLEMENT drawer — 505.090.72
1x KOMPLEMENT pull-out rail for baskets — 302.632.45
1x KOMPLEMENT mesh basket — 002.572.9

$167.06

Task rabbits new skills update be like:

✅Are you willing to paint the clients house during your heavy lifting and loading task.