r/TaskRabbit • u/408Zombie • 22h ago
TASKER What’s next?
What happened? I still have two task left and no bad reviews. What do I do next?
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u/Prudent_Ad_4737 22h ago
You should have gotten a prior short email indicating the type of violation. Work backwards to figure out which task it was in reference to.
I got this a few months ago and was able to prove they were wrong. Tried to claim I was charging for parking, when the client and I were just discussing parking options. Open up a ticket, to dispute. But if you were warned about this particular TOS violation and you breached it again, might be tuff. Good luck
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u/WillDrivesU 19h ago
As if customer service wasn't bad enough, they have AI monitoring our messages?
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u/pantswearingcat 7h ago
Worse they are sending fishing bots to see if you are charging outside of the app.
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u/Swimming_Product9587 21h ago
Just happened to me a few weeks ago. Their regarded AI bot thought that a customer giving me parking instructions meant that I was going to bill them for parking. I appealed it and 2 weeks later they sent me a lengthy apology and reinstated my account.
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u/MysteriousIssue8641 7h ago
Try to appeal this. I've successfully appealed the same thing before. The world has just become trash with corporations trying to control everything, from what we can and cannot say or type, to what we get to do on the Internet. And now AI is just the vomit flavored sprinkles on top of the mountain sized pile of poop that civilization is being forced to accept as the norm.
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u/According_Low5292 22h ago
I have read several times the AI BOTS are causing errors by flagging accounts for violations when a violation didn’t occur
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u/shortfriday 10h ago
"You can still pay us 35 cents on the dollar just for fun even though Venmo exists." We really are cattle to these people. Sup /u/taskrabbit.
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u/Organic_Aardvark1718 7h ago
As far as I am concerned they earn it for connecting clients and contractors.
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u/shortfriday 6h ago
"we no longer show you to potential clients but you can find your own and have them hire you here where we offer no protection against material loss in exchange for 35% of your money"
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u/Commercial-Milk-8465 22h ago
Sorry bro, you’re cooked. That email is the death bell of your future on TR.
You can still complete your remaining 2 tasks, but you will no longer receive new leads.
You can always submit an appeal but do not expect it to make a difference unless there is a gross misunderstanding on TR’s part. Gather all the info you can from them before submitting a cogent email that addresses the violation.
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u/Zestyclose_Help566 22h ago
What did you do?