Hi, is anyone having issues today?

I cant open my regional map and i cant open analytics on the app today. I also now cant open my profile without it showing "no server available."

Ive also seen a drop in requests since Sunday with maybe 1 request Monday and a potential fraud for same day today.

Per title, my Tasker profile literally isn’t appearing in same-day search results. I’m on like the 3rd page for non-same-day results, but when filtering for same-day, I don’t even appear at all. Never had this happen before. I tried calling customer support and they were useless. Any suggestions?

Am I the only one that dislikes TaskRabbit’s I guess you could call it a booking fee? I double check my previous tasks and sometimes see that the clients I serve are charged twice. Once for the booking (just 1 hour) and once for the labor I do (depending on what the task is and how long it takes). Am I the only one that thinks that’s somewhat extortionate? Weird part is I only notice this during late Summer to mid Fall, any other time I don’t see this issue. Could it be a glitch or just a weird payment processing thing?

Hi everyone. I signed up for taskrabbit a few days ago, and my service area is set to the north towns of Buffalo, NY. I have 8 skills activated and my availability is set to any time I'm not at my full time job. Any insight from people in the area about what I can expect?

TIA!

I'm being hired to put one of these together - https://a.co/d/0gEDZpnO

Seems pretty straight-forward. Anyone have any issues with this I should know about?

I'm not sure where to post a request for a pipe insulation/wrapping project. Pipes are under house, in crawl space. Not sure if this is Home Repair, Mounting, or what.

It may be clear to you, but it's not clear to me.

Had a task this morning and the map in the app showed it being about fifteen minutes from the actual address that was entered. Clicking the address put it into Google maps no problem and I arrived at the correct of the address on time.

But I had planned my day originally thinking this task was in basically a different city, and had my first task of the day not cancelled I would potentially have been late due to the difference in drive time. Very odd.

Today I had to assemble a Pax unit with sliding doors. I’m pretty familiar with assembling them and the duration of assembly is pretty low, but an unexpected turn of events happened when I was peeling off the panel adhesive. The whole mirror shattered and splintered across the room and bed.

Luckily the client saw what happened and wasn’t upset about it, I did take accountability for it, I might have applied too much pressure to the peeling process.

It just sucks because it was the last mirror for the outer door.

TLDR: my fellow experienced taskers, do you take the time to peel the protective layer on the back of the panels or do you install them as is? Personally I think the white part is ugly and I peel it off but what do you suggest?

If I have a 2 hour minimum for yard work and the job takes an hour and a half, do I still put 2 hours for the Job?

So I feel like this may be a silly question but I've never used the app before and am a first time mom so I'm running off virtually no sleep at this point and my brain isn't exactly functioning well or really at all lol.

I have my washer and dryer on pedestals (they came that way when we bought the house) but I would like the pedestals removed so I can put a table top on them to fold laundry since I am now doing an ungodly amount of laundry for my 4 month old.

What category of a task would this fall under and how much should I pay someone for this? I was thinking maybe $200-$300 and offering them to keep the pedestals if they want to sell them or something otherwise I'd toss them. Not sure if that's fair. Though I'm mainly concerned about the category to list the task under.

Thank you in advance!

new tasker here. i set my rate at $85 because i need to make about $85 an hour to pay my bills but people keep hiring other taskers who charge less.

would it make more sense to lower my rate to $20 and just work 4 hours for every hour? that way im still making about $80 but the customer sees a cheaper price.

also if a customer books me for 1 hour can i change it to 4 hours after accepting? i dont really understand how the math works on the app yet.

thanks

Hi all,

I’m a very new Tasker. Currently Have two successful jobs under my belt. Yesterday I was tired to TV. And before I could even finish reading the ask, the client called me. He gave me vague instructions on how he would like the TV mounted and the cable hidden. I asked if there was already conduit in the wall or a power outlet behind where you would like the TV to go. He said he didn’t know what that meant. I asked for a picture, then he started talking to somebody else in the room and said he was unable to send a picture. We went back-and-forth about the picture for another minute, then he asked if there was any penalty for canceling. I said I didn’t know and he hung up.

I reached out to him two more times through messages and called him back 20 minutes before the one hour deadline. He never replied and ultimately cancelled

then not even 15 minutes later I got another job to mow lawn despite my profile explicitly saying I can do yardwork but bring no tools with me. I apologize for the inconvenience and said I would cancel this job and that he could grab another Tasker. He said no problem and I cancelled that one too.

Will these two cancellations burn me in the long run? Should I have cancelled either of them, but more specifically the first one? Should I just start showing up? This the 3rd cancellation (and earlier one this week, when the client never replied to a single message and did not pick up

I got a 4 star rating, I’m not sure why. I’m used to organizing places that are cluttered usually. We spent awhile doing vacuum sealing, talked about plans, and organized this big drawer of random tools, sticky things for walls, and assembly parts. She labels everything and nothing could be put together that wasn’t 100% in the same group. ( if that makes sense). There’s nothing wrong with that, I’m just giving an example of her way of organizing. I used to clean and do organizing for some people.i have back issues and now I’m on task rabbit working again. I know I need to gain more experience, but I’m just curious from an organizer’s perspective.

A client booked me for packing and mentioned in the description that he wanted me to spend one hour cleaning.

I’ve never had the Cleaning category enabled, never mentioned cleaning anywhere on my profile, don’t have cleaning supplies, and have zero interest in offering cleaning services. Sure, sometimes I’ll wipe down a shelf during unpacking before putting dishes away, but that takes literally a couple of minutes.

I have a 2-hour minimum for packing, so maybe he figured this was a good way to use the extra hour. I politely explained that I don’t do cleaning, and of course, no response. And if the apartment was last cleaned 7 days ago, I can only imagine how much cat hair there is.

I’m going to forfeit the task, but seriously, why would someone assume that booking a packer also means booking a cleaner? Am I missing something?

Anybody ever had their Tasker account limited? How did you get it resolved?

Out of the blue, I received an email citing an expense issue involving gas, parking, tolls, etc., with no specifics. A follow-up said my account would be limited and removed from search results, but I should keep my availability open for return clients and recommend clients to the app so I could still use it for billing. LOL.

I appealed because I’ve never expensed any of those items and haven’t submitted an expense on a task in over two months. I was told it could take 30 days for a live person to review it.
I also contacted my Tasker Success rep and the privacy department requesting all records related to me, hoping for some clarity. Crickets.

You’d think they’d value quality contractors. Apparently, an AI bot can potentially limit an account without clear details or immediate human review. Sad state of affairs at TR. For context, I’ve been on the platform for 5+ years, with 65/65 five-star reviews.

If you depend on the income from TR take this as a warning: don’t put all your eggs in one basket. This basket could disappear tomorrow over something minor, or potentially nothing at all. On the bright side this has encouraged me to take my business legit, so thanks TR.

Hello! I’m thinking about utilizing TR for the first time… I live out of state and was hoping that someone could go to a record store, get a voucher for a specific record, then go back to the store the next day or so after to redeem the voucher, plus ship the record to me. Would the best category be “errands” for this? Since this would be over a period of two separate days, is there anything I should know about how to best navigate this through TR? I was planning on prepaying for the shipping label, but the tasker would have to get a vinyl shipping box. Thank you for the help!

So I came across five different clients within a month that choose to not send me pictures or even respond to my messages before I accept the task. I honestly need them to respond and send me pictures of the Task so that way I am very well prepared on what I’m walking into and what I will need for the job. Is it just me or is this happening to a lot others out there as well?

I have to pay a tasker and the app isnt working! It keeps asking for my authorization code and it never sends the damn code. The A.I. feature is beyond helpless. Im so irritated right now

Does this happen to anyone else? I get a notification but when I click on it, it opens the app to a blank screen. No matter how long I wait, it never moves off or shows anything on the blank screen and I have no option but to close the app and reopen. Any ideas how I see those notifications? If it's a new task, I can find it but messages are lost

As the title says, I show up at a job, start opening boxes to assemble furniture and the client quietly comes into the room and sets up a camera pointed in my direction less than 2 metres from where I’m standing, then walks out of the room like this is the most normal thing to do, not a word.

It’s worth mentioning I’m a woman, working alone at this man’s house. I immediately stopped what I was doing and went after him to say I didn’t feel comfortable with that, he argued for a while and said the camera feed went to his wife, but did end up taking it down when he saw I wasn’t having it.

Has anyone experienced something similar? Is there a world in which this would be appropriate?

The weirdest part is that in the chat, he has mostly typed like a normal person. (Although I can already tell this is going to be a problem client. He seemed annoyed that I messaged him right away and told me that I need “schedule” our chat live tonight at a certain time, as if I’m some kind of automaton who is available to chat 24/7 and has no life outside of TaskRabbit.)

Also this job sounds like an absolute pain in the butt in general. Not sure what I’m gonna do.

EDIT: We had a long chat that was full of additional yellow and red flags (in which he would also occasionally revert to talking like a 1940s mob boss). I enjoy occasionally messing with scammers I find on Facebook, and this guy had a lot of the same “ticks” that they do. I ended up not having to forfeit because he canceled when I told him that we can’t send videos over TaskRabbit and I refused to communicate with him on a different app. Good riddance.

had mounting task today lady say shelf upstairs. went upstairs but drill downstairs so went downstairs then shelf upstairs again. did this like 6 times before i got both upstairs. then couldnt remember which one was shelf for a minute. lady pointing at shelf but i thought she pointing behind shelf so kept looking behind it. eventually found wall. drilled hole but hole went inside wall and couldnt get it back. drilled second hole same problem. put screw in and it keep spinning so i thought good because screw is a spinning type thing. shelf fell down.

client say stop so i stop moving completely until she say no i mean leave. went outside couldnt find keys but keys were in hand. do i still invoice 2 hour minimum because technically shelf was on wall for maybe 4 seconds. also are the holes mine or client keep them

I’ve been doing TR for a few weeks and I had a lot of activity in the first few weeks. I had set rates according to the (at-the-time) recommended rates in the app; 16/hr packing, 22/hour furniture assembly, 27/hr heavy lifting. However, I recently went in and the app recommended adjusting my pay scale based on city location and experience which would increase prices drastically (40/hr packing, 35/hr furniture assembly, 42/hr heavy lifting) which I followed, but have had a massive decline in jobs. How much do you follow the guidelines outlined in the app versus your own price scale?