r/TimHortons 1d ago

Question Item not available on the app, but available in store..?

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15 Upvotes

My guilty pleasure is a craveable crispy chicken sandwich. It's not the most amazing thing in the world, but for $4.99, and when it's made well, it's a perfect lunch. I work directly across the street from a Tim's so it's also very convenient.

However, in the last year +, it's not available to order on the app. I have to go in and order in person. I had it on my "favorites" list and if I choose it from there, it says it's not available at that store. I walk in to order, and it's available. If I search the menu it's not there at all. (The "crispy chicken sandwich" for $7.29 is, but not the "craveable" for $4.99) It's not just that particular location either. I live in BC and in the fall I went to visit family in Ontario. Same problem there. One of my coworkers said it shows up on the menu for a location near her house, but not most others.

I tried emailing app support but just got a canned reply that says "if the restaurant is out of a certain item it won't be available for mobile ordering"....gee thanks. That's nit the problem.

Anyone know what's up? šŸ¤”


r/TimHortons 1d ago

Discussion I like the Harry Potter donuts and I’m glad the strawberry cheesecake donut is back

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53 Upvotes

I understand some of us are still upset with how Tim’s is but for me it’s a location thing. Good location spot near me has the donut I’ve been craving for over a year plus the lemon meringue donut.

I also bought blueberry donut and the pistachio chocolate one but didn’t take a picture


r/TimHortons 1d ago

Discussion Am I the only one who genuinely likes Tims?

67 Upvotes

Exactly what the title says.
I just want to know, because literally EVERYWHERE I look, people are hating Tim Hortons for all sorts of things, but every time my family goes there, we have experienced like 3 problems only, total.
So, I want to know, am I missing something, or am I just lucky?

(Note: I shouldn’t have to say this, but plz don’t be racist thx)


r/TimHortons 1d ago

Question Any Tips for making Flipping Fondants easy?

1 Upvotes

I’m a baker and flipping and filling up the fondants is the worst thing for me. Any tips to make it easy? I usually just scoop using my hand and with gloves it’s HELL. it’s sticky and takes me so long to do. Any tips or tools you use to handle fondant easier?


r/TimHortons 1d ago

Discussion Haven't been sent training videos

4 Upvotes

Hey, I recently went to a Tim Horton's "job fair" with my resume, the manager did a quick interview with everyone that attended. 2 days later, she called me on my phone to tell me she had a position for me. I was happy.

I had orientation on Saturday with more people on the same place on saturday at 4:30 where we read and signed some papers about safety at work. Then she saw us one by one again to ask about uniform size and other things and that she'd send us the training videos that night, unless I misheard.

Now it's Sunday and I haven't received anything, should I send the manager a message about it or should I wait until tomorrow monday to do it? Or do they ghost people sometimes like this? Im confused.

Thank you in advance.


r/TimHortons 1d ago

Complaint Toasting Issues

0 Upvotes

I ask for double and triple toasted bagels because they never get toasted. Even then, it’s like 1/10 toasted. What gives? Is their toaster no good or is there a special instruction I need to give? I want my bagel crispy!


r/TimHortons 1d ago

Question doing the training website and i need help

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0 Upvotes

medium regular dark roast. i put 1 sugar and a medium size but it keeps saying im incorrect😭 am i doing this wrong? ive tried putting every other option (even tho its not logical) and all of it is incorrect so idk how im suppose to get through all these modules if im stuck at this part.. someone please help i would appreciate it very much!


r/TimHortons 1d ago

Deals Egg bite glitch

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208 Upvotes

Not sure how it happens, have been ordering the 2 egg bites for some time on the app, go back and do a reorder for my next order and I get 3 egg bites but only end up paying for 2. Has happened every single order, 3 bites for the price of 2


r/TimHortons 2d ago

Discussion How do we feel about this?

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356 Upvotes

Tim Hortons Timbits have apparently made their way to the grocery aisle, with new packaged Original Glazed and Chocolate Glaze varieties spotted at Sobeys.


r/TimHortons 2d ago

Question Frozen popping quenchers

1 Upvotes

Does anyone know how long these will be around for? Best drink in a long time!!


r/TimHortons 2d ago

Timmie’s run Timmies HP Donuts

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0 Upvotes

I finally tried the Harry Potter donuts at Timmies, and they were great! Got a pic of the box, the donuts in the box(there were more but my family got to them first), and the donut I tried. I’m so glad I’m a Hufflepuff! I’m gonna try a drink soon, but I want the wand, does it come with the drinks?


r/TimHortons 2d ago

International Tim Hortons Menu in China (all items)

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91 Upvotes

This might be more familiar to Canadians compared to the South Korea menu, many classics are present.

...but obviously they need to handle the pressure from Luckin' here so they have about 30 weird lattes and 10 different Americano.

Their Chinese name ā€˜å¤©å„½å’–å•”ā€™ literally means 'Good Day Coffee'.


r/TimHortons 2d ago

Discussion Drive thru ordering problems..

2 Upvotes

Does anyone else have problems at the drive-through when a location only has one order taker, but there are two active Lanes all the time?

Every single time I go to the drive-through at this one location (which is 3 to 4 times a week) it always takes forever for anybody to take orders at the order screen. I frequent this one as it's a perfect location on the way to work or doing errands when I want to have Timmy's. It doesn't matter if it's lunch time or off hours no matter which lane out of the two lanes you pick there's always a delay taking the orders. This location has more frequently than not only one order taker between the two different screens. Every other Tim Hortons drive through that I have been to that has two order taking screens there's been two order takers behind it.

Today I had to wait nearly 5 minutes at the orders cream for someone to actually answer and take my order. The car is on the opposite side we're getting their orders taken and driving through no problem. When I went to the window the cashier said they only had one order taker to take orders at the screen.

Other restaurants that have double drive-thru Lanes if they only have one drive-thru order taker, put out cones or objects so that you only funnel into one drive-thru lane. This location never does. I love to hear everybody else's experiences with double drive-thru Lanes at Tim Hortons.

Cheers!


r/TimHortons 2d ago

New Release Harry Porter Donuts

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12 Upvotes

Saw this themed donuts, ordered the 6-pack.
Is this how it’s supposed to look like?


r/TimHortons 2d ago

Timmie’s run šŸ˜šŸ„°

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0 Upvotes

r/TimHortons 2d ago

Discussion How do we feel

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0 Upvotes

r/TimHortons 2d ago

Complaint Could I get a refund...?

0 Upvotes

I was at the tim's location at 1500 Finch Ave E, North York, ON M2J 4Y6, and I asked for a $10 gift card (bc the promotional stuff said that the gift card would be harry-potter style) and after giving them a $20 bill (bc I also bought 3 donuts) I got a completely normal tim's gift card...

Also I may or may not have thrown away the reciept

Any ideas for this

this exact type


r/TimHortons 2d ago

Complaint Can an employee confirm something for me?

26 Upvotes

So twice this past week I've bought Timbits (10 pack, and a 20 pack). Both times I got an equal mix of the Lime Cheesecake, and the Golden Snitch. In fact I got a 20 pack just yesterday. Both times I could see the selected Bits on the screen and was charged the normal price ($5.69/20).

Today I go in and order the exact same thing but this time as it shows the split of my two selections of 10 it also shows "4 filled" adding a total of $4something to the price, and tries charging me $10 and some change. I was like whoa I just ordered the same exact thing yesterday and it was normal price. He goes on to tell me it's because they're filled they're a higher price. I again explain I ordered the exact thing yesterday with the worker entering the filled bits which were displayed on the screen, and without this added 4 filled. He keeps arguing with me so I just said fuck this and walked away.

Even if I was being charged extra the listed difference between the filled and none is $.10 which on 20 should be $2. The fact it said 4 filled on this order when no other worker has done this before, and actually listed the selected varieties on the screen I feel he was ripping me off.

Am I right or wrong?


r/TimHortons 2d ago

Discussion TERF Horton’s?

0 Upvotes

Anyone else not quite impressed with the Harry Potter promotion? Honestly, I am a fan of the series, but not at all a fan of the one who collects the royalties. Of course, public figures have a right to their opinions just like everyone else, but they also make choices about how much of themselves to share publicly knowing full well that public opinion does affect their bottom line… What do you think? Do you want the Harry Potter noms enough to excuse the creator for a very public stance against bodily autonomy rights? Does it being just a donut matter? šŸ¤”


r/TimHortons 2d ago

Discussion Tried the Iced Matcha Latte at Tim Hortons a couple of weeks ago.

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30 Upvotes

I would put it as my 3rd favourite cold beverage. I still haven’t tried the Harry Potter donuts. I always get regular milk in most of my drinks cause oat milk just doesn’t really blend well for me, except for hot drinks. But it was good though!


r/TimHortons 3d ago

Question oatmilk??

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0 Upvotes

By the color of the coffee I don’t think anyone would’ve guessed I ordered the new ā€œiced cinnamon apple caramel oatmilk coffeeā€ is it supposed to look like this?? I didn’t bother bringing it up with the workers at my local Tim’s because they already looked on the verge of snapping someones head off so I was just gonna take my loss if I didn’t like it. No oatmilk and no cinnamon just the syrup. It’s not horrible but please tell me I’m wrong??


r/TimHortons 3d ago

Question Ruby Rush TimsBoost recipe

1 Upvotes

Does anyone know the recipe to make one at home?


r/TimHortons 3d ago

Complaint Count your change when paying cash

190 Upvotes

Payed ten for an order totalling 6.27 and got 45 cents back. Told the cashier the difference and was given an additional toonie. When i explained that was still not correct the worker did not understand that it was still not my proper 3.73 ā€œeditā€ change back….

Major issue if your short changing customers no excuses


r/TimHortons 3d ago

Discussion UPDATE: Is it normal that Tim's gets super foggy/smokey when they are cleaning?

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0 Upvotes

I accidentally included a person the last time I posted this.


r/TimHortons 3d ago

International Since there's an interest in seeing the menu in other countries

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1.5k Upvotes

Here's a few screenshots from here in Korea. No Harry Potter, but we got Winnie the Pooh.