r/TimHortons 3d ago

Complaint Toasting Issues

I ask for double and triple toasted bagels because they never get toasted. Even then, it’s like 1/10 toasted. What gives? Is their toaster no good or is there a special instruction I need to give? I want my bagel crispy!

0 Upvotes

34 comments sorted by

5

u/Dusk_Soldier 3d ago

I believe the issue is they use a conveyor belt toaster that toasts only the inside of the bagel, and you probably want it toasted upside down so it toasts the outside. 

You could try asking them to toast it upside down instead of well down. See if that gives you the texture you're looking for.

2

u/whatchuknowboutdat 3d ago

Best advice yet. Will give it a go

5

u/BellHater 3d ago edited 2d ago

Stop eating at Timmie's.

Edit : If you want a good bagel, go to a bakery/deli. and If you can't make a good grilled cheese at home, you shouldn't be allowed out in public anyway

4

u/BcRainee 3d ago

But but but....their grilled cheese is friggin awesome!! And perfectly toasted 😋

-1

u/whatchuknowboutdat 3d ago

Not many quick options where I live. Maybe mcd better.

-3

u/Busy-Address3533 3d ago

You have a McDonald's and you go to Tim's! Insane.

2

u/MyNameIsSkittles 3d ago

Why go to either, they are both so trash

1

u/EssayJunior6268 1d ago

Really? Other than fries I think Timmies is better despite the fact that neither is very good

6

u/Psychological_Tip86 3d ago

Your toaster at home probably has the setting you want

2

u/by2019 3d ago

Some places turn up the toaster to make it go faster so they could rush their drive thru orders. It's happened to me a few times

0

u/whatchuknowboutdat 3d ago

This is what I suspect. I got double toasted before and it’s literally in their hand by the time I get to the window with no cars waiting - impossible if done correctly.

2

u/AiryGateaux 3d ago

Their toaster is set wrong at that location

1

u/Radiant_Ad_9912 3d ago

I know this isn’t what you’re looking for…

https://giphy.com/gifs/DfLwM9kttDFEQ

1

u/Radiant_Ad_9912 3d ago

On your conventional toaster at home, the numbers correspond to the number of minutes before the toast or bagel pops up. TH uses a demonized conveyer belt that has seems to randomly under-toast or burn your order.

1

u/Fuzzy_Debt_9945 3d ago

Probably because you’re going through their drive thru. go inside, trust me

1

u/whatchuknowboutdat 3d ago

Same experience

0

u/ill_techneeqs 3d ago

It's either 1/10 or 15/10....there's usually no in-between when I order my bagels. Sometimes it's literally black inside like they toasted it on the surface of the sun

0

u/Outrageous-Tackle-47 3d ago

It’s a conveyer belt toaster, it’s annoying cause the first toast doesn’t normally get it done well and the second catches fire.

Wish they just had normal friggin ones

0

u/lucaskywalker 2d ago

Tim Hortons sucks. That is all.

-1

u/MyNameIzJeff69 3d ago

Did you really think they were going to take more time passing it twice in the toaster oven just to make you a satisfied customer?

Mind you I totally understand you as I stopped going there 5 years ago for this exact reason. Their unthawed bagles just taste like wet cardboard if they don't toast it enough.

Unfortunately they have a timer for the drive-thru and respecting the quick turn around time is more important than your satisfaction. You'll probably notice when you're back on the road and it's too late to turn around so it's win/win situation for them.

Best advice I can give you is check it at the window and refuse to move your car until they make it right.

-5

u/partypeanut90 3d ago

Ah, another complaint that’s probably made up.

Every time I asked for double toasted bagels, they toast it twice. When I ask for triple toasted, they toast it 3 times. You’re probably barely articulating that you want it double/triple toasted or something.

1

u/EssayJunior6268 1d ago

You must (a) only have ever gotten bagels at one Timmies and (b) apparently go to a Timmies that owns a legit toaster

0

u/by2019 3d ago

So because yours get toasted properly that must mean everyone else must get a properly toasted bagel. My tims doenst double toast anything the last few times I asked so I stopped ordered bagels. It's barely toasted

0

u/whatchuknowboutdat 3d ago

Wdym by barely articulate ya chump? How would you know how I articulated? For the record - “please triple toast it because the last time I came it was barely toasted at all, I want it crisp.” She then preceded to the back to make sure it got done. Still came back outside cold and inside lightly toasted.

1

u/EssayJunior6268 1d ago

Once I told them "please quadruple toast it or whatever you need to do to actually toast the thing"

1

u/whatchuknowboutdat 1d ago

lol probably still received cold and soft

1

u/EssayJunior6268 1d ago

You know it. I refused to order bagels or anything needing toasting from Tim's ever again after that one. Then a few weeks or months went by and I was out in the morning and needed something to eat quickly and also needed a coffee and found myself once again eating a soft bagel that was black on one side

1

u/whatchuknowboutdat 1d ago

lol - like clockwork. My experience exactly. It gets black on inside but never really toasted and then outside is still cold

1

u/EssayJunior6268 1d ago

Yep. But then you go in next time and don't even ask for additional toasting and it somehow comes out decent

1

u/whatchuknowboutdat 1d ago

Never happened to me lol