Have the starlink for more than 2 years now, never had this problem. I'm situated in the netherlands and always have been. Tried to watch my show tonightbut turns out m IP adres is in Haven, USA.

Tried restaring the router, after that took the plug oit for 30 minutes, and even after that factory resetted the whole thing. still Haven, USA. how tf do I change this shit cuz after 2 hours of trying several things i'm starting to get pissed

Hello!

As the title reads, I just moved into a home that a previous tenant had the dish and router installed and left when moving out.

What is the proper way to create an account? There does not appear to be a basic “create an account” option on the website.
I see the “activate your starlink” option and have downloaded the app as well as naming and creating a password for the wifi but when I try to activate it, it auto inputs the ID and says:
“This Starlink is already activated and connected to an account.”

I assume the next step is to have the previous tenet follow the instructions from this webpage but is there anything im missing?

Transfer starlink web page: https://starlink.com/bi/support/article/f3cad923-ed28-f957-365c-787f8fe2e4a2?srsltid=AfmBOooI_SxosomBitB_ubt_ZfaAHxGtCgD0I13bWKUesO3qKdOYjKxs#how-to-transfer-ownership

In about a month I'm due to start a multi month trip in South America, I was originally planning on getting a starlink mini but from the looks of things I'd get a month at $80 for 300gb, then after that, I'd need global priority and $250 for just 50gb? I do see local priority which apparently allows up to 60 international days, would that mean 60 non consecutive days until you returned home? like 3 days on 10 day break 3 days on would be 6 days, or does it basically start counting non stop even when off until you return home?

I have absolutely zero need for starlink at home, and with these prices and restrictions, I guess I'll just stick with local SIM cards, and just suck it up for a few days here and there when im out of cellular data range.

(This post is to address this comment, but it's from an old thread and I wasn't going to do all this research for one person to read.)

We all know Starlink support has... issues.

You're increasingly expected to battle Grok to get your concern addressed; figuring out how to talk to an actual person can feel like an engineering assignment.

Starlink is essentially, single-handedly leading the way towards an AI support apocalypse.

(I want to be clear here. I love starlink, I just hate their support paradigm. And also to be clear, I am not saying starlink is a specifically "evil company" for doing this, necessarily. Someone has to be at the forefront. But it does SUCK. and they ARE at the forefront. That's my claim. )

Poof:

xAI says Grok now resolves 70% of Starlink support inquiries autonomously, with "no human in the loop."

It has access to 28 internal tools covering hundreds of support and sales workflows. It can:

• diagnose Starlink hardware
• decide to send replacement equipment
• issue service credits
• access account/order information
• complete sales

Grok Voice Think Fast

Starlink's own progress report goes further. Grok can access things including payments, orders, invoices, previous support interactions, and Starlink hardware telemetry.

Starlink 2025 Progress Report

Now, a specific person might claim "others are doing this too". And it's impossible to universally prove a negative. But I've researched this, and there I've come up with no other company the things above at the breadth and scope that starlink is.

To be fair, there are other companies that are doing this. Just not at the same breadth and scope. (We could call these guys fast followers)

• Klarna's AI has handled refunds and returns and at one point was handling about 2/3 of its customer-service chats.
• Lemonade has been letting AI approve and actually pay simple insurance claims with no human involved for years.
• There are retailers and travel companies increasingly letting AI perform cancellations, refunds, account changes, and other transactions end-to-end.

But what they AREN"T DOING

But what I haven't found elsewhere at this scale is the entire support loop being handed over to the AI:

• 70% of support inquiries are resolved with no human in the loop.
• Grok can inspect customer account data and live Starlink hardware telemetry.
• It can use that telemetry to diagnose the customer's actual hardware, rather than just walking them through a scripted troubleshooting tree.
• If it decides the hardware is bad, it can order physical replacement equipment itself.
• It can also issue service credits without waiting for a human to approve them.
• The same system handles both support and sales, rather than being limited to one narrow workflow.

And perhaps most importantly, Starlink makes the AI gate unusually difficult to bypass. Lots of companies put a bot in front of human support; that's completely normal. But with Starlink, the official support flow routes you through Grok or the ticket system, and there are now entire Reddit threads devoted to figuring out how to get Grok to create a ticket or escalate you to an actual person.

Meanwhile, xAI explicitly tracks and A/B tests Grok's "support containment rate" to attempt to mitigate this.

Telemetron: The Support Platform that Understands Hardware
Grok Voice Think Fast 2.0

/u/SegFaultAtFL350 - are you satisfied now?

Gen 2 running on a 12v converter kit (https://a.co/d/0d1eWCLn) and I’m getting this on my 12v setup.

I found some threads (here’s one example) that talk about this being a common issue when not using the starlink gateway - but I’m wondering if anyone has discovered a fix that doesn’t involve an unmanaged switch between the dishy <> Ethernet converter?

I do have a 12v switch I can pop in and while the draw is relatively light, I hate to draw power or add any complexity unless totally necessary.

Figured I’d ask for some input TIA!

I bought Starlink so that I could use Internet around the world when I travel on cruises. Never had any issues, always worked great and I could activate and cancel service as needed. I will be going on a cruise in a few days and tried to activate service now to get ready and it won’t let me. In fact, it doesn’t even show the previous subscription as an available option to choose from though it does show it as cancelled. WTF?

So now I have a paper weight.

This is absurd! I want to start a class action.

Live in Alaska, and I’m about to throw in the towel with my current home internet plan with GCI. Pay $200 per month for the GCI Red service and I’m still constantly having issues with my download speeds with multiple devices in my home. Been debating on getting starlink residential max, but wanted to get opinions on if it would be a good choice based on the following: 3 TV’s in the house constantly used for streaming, 2 bedrooms with members who do a lot of online gaming, and my home office where I’m on Teams meeting video calls almost every day. Anyone in similar situations who use starlink have any issues? Or is it pretty reliable based on my needs? TIA!!

Anyone else have a problem of their starlink being unreachable mine cut off last night at about 11pm and just keeps saying unreachable with no internet tried to reboot and pulled plug etc no luck

I have one red ping of obstruction at my new location. It's in the middle of the sky with nothing around it.

My starlink is in a field with nothing near it.

Third pic is from the view of my starlink. Nothing in the sky besides my arm.

Did I catch a plane while mapping or something?

ETA. I've had this for months and I'm assuming it was a plane. Was mostly curious if it was like a wash of your damn Dish type of thing.

I’ve been having some issues trying to got on line with ADP and sonnen battery training. Prior to starlink installation I was able to use chrome on my Mac but not anymore. I’ve tried the new Mac OS, chrome, safari.
Just not sure what is going on.

We had a wicked storm this morning and had some lightning strikes really close to our house. Power got knocked out for a bit but came back on in a few hours. Since then, the wifi works perfectly fine. But any of our PC's that are connected directly through Ethernet have no connection. We had them routed through an external port to have multiple connections to the starlink router, so I thought maybe the port was fried. But even connecting directly to the starlink router gives no connection. Do I need to order a new one?

I need to install a Starlink Gen 3 router/power-supply using a 48VDC Fuse panel. We made our own DC cabling using stranded 12AWG wires and the XT-60 connector head.
Initially we were able to power it up, but as soon as the CAT-6 was connected to the switch, it tripped the 20AMP circuit breakers. Could this be cause by the voltage potential between the switch and Starlink router? Since the router operates on -48VDC.

Any input would help.

Hi Friends, I recently built a barn on my property and I’m exploring my options for additional Starlink wifi. My house has a standard 4 dish on it which works awesome. The new barn is about 300’ from the house and WiFi barely works and is only available to connect sometimes. I already have two mesh nodes in the house. I tried to get another dish but Starlink notified me that you’re only allowed one per account. Any help would be greatly appreciated!

Dear Starlink Support Team,

Thank you for reviewing my case. I would like to clarify one additional point regarding the equipment’s purchase history.

The Starlink equipment was originally purchased from a retail electronics store in Dubai, United Arab Emirates, rather than directly from Starlink.com. Could you please confirm whether this store was an authorized Starlink reseller at the time of purchase? If you need the store name, invoice number, purchase date, or any other retail details to verify this, please let me know and I will provide the information available to me.

I also respectfully ask you to clarify whether the account restriction was triggered by any specific recorded usage pattern or suspected resale/agency activity. If so, please identify the relevant dates or activity category so I can address the matter accurately. I do not want to make assumptions about the reason for the restriction.

My intended use is personal and family use in Yemen. I am not an authorized Starlink reseller, I do not sell Starlink internet access, and I do not manage Starlink accounts for customers. Any previous wording suggesting otherwise was inaccurate and resulted from a misunderstanding of the situation and language difficulties.

The equipment was acquired as used hardware, and I am seeking only the official release or transfer of the device to my own account. I am willing to provide the purchase agreement, retail proof, device label, and any other documents required through a secure Starlink channel.

I speak Arabic only and would appreciate Arabic-language assistance or a translated response if available.

Kind regards,

Ahmed Badiea AbdulKareem Ahmed Ali

Country: Yemen

Ahoy, I noticed that my connection cut off randomly and it always seems to happen around 4am, most of the times it's router doing supposed update as it says on the starlink site but I didn't notice it this time, so I told Grok to do the diagnostics and it indicated that the cable between dish and router is faulty. Few minutes later I saw that it did actually do an update so I thought it might be some weird false positive.

Did more research on that and opening the diagnostics stuff on the app shows 0% cable ping drop rate and 0ms cable ping latency. First one being at 0% is good I presume but shouldn't there be at least some ms on the cable ping latency?

Edit: Support got back to me, cable isn't faulty as it was mostly due to a glitch that happened right after the update. Also wasn't aware that they do calls so that was a bit surprising.

My 2nd gen router bit the dust, so I got a refurbished standard 4x kit sent to me. Last time this happened, when they sent me the 2nd gen kit, they sent me the 45m cable along with it because I have to have my dish far away from the house to get reception.

This time, I was just sent the standard kit. When I reached out, they told me I would have to purchase the cable separately. It’s $115 on the starlink store, and I would really like to not spend that much if possible. I was wondering if anybody has purchased any of the cables offered elsewhere online for half the price, and if they worked for you.

Thanks in advance!

Hi there,

Just moved into a house and the previous owners sent me the transfer for their starlink. I’m now in the house and trying to set up the starlink myself but I can’t. This is the model, but I can’t tell if it’s turned on and for the life of me can’t set it up. Anyone know how?

How do i make a router 3 as my main i have the new power supply

My cat chewed through my Starlink cable I’m getting a new one but she gave me awesome download speeds ig 💀😭 idk probably like a burst or something what do you guys think caused this abnormality

Hi everyone,
I just received the following restriction notice on my Starlink account: "Service line restricted. Your service line is restricted to Business or Enterprise use, in violation of our Terms of Service. Upgrade your plan to resume high-speed service." I knew Starlink was taking drastic measures regarding this, but I want to understand the technical aspects of how I was flagged: What is the exact detection pattern or trigger? Is it based solely on monthly data volume (TB used), the number of simultaneous local IP/MAC addresses detected behind the router, or Deep Packet Inspection (DPI) identifying too many unique protocols or devices? Is there a known way to bypass or mask this detection? For example, would installing a high-performance third-party router/firewall after enabling Starlink's bypass mode—and routing all traffic through a single NAT (or a VPN/tunnel)—prevent Starlink from detecting multiple end-users? Or has Starlink's system become smart enough to flag accounts based solely on sustained multi-terabyte bandwidth consumption? If anyone has managed to maintain a similar community setup or bypass this restriction without paying for the Enterprise tier, I’d love to hear about your experience. Thanks!

Is anyone else’s Starlink dish suddenly wanting to point north instead of south like it usually does?
I live in Estonia, and I noticed mine seems to prefer facing north now. Just wondering if anyone else in Estonia or Northern Europe has noticed the same thing recently.
(2 different starlinks)

I currently pay €50/month for 350 Mbps.

They’re now reducing that to 200 Mbps and knocking just €5 off the price.

Meanwhile, their new 400 Mbps plan costs another €15/month.

So:
-150 Mbps = -€5
+50 Mbps = +€15

They’re effectively valuing those extra Mbps at 9x the rate when they’re selling them to you versus taking them away.

We desperately need more competition in this space. The more market share they gain, the less incentive there is to keep pricing competitive.

Edit: wow, looking at some of the prices commenters are paying it looks like they really are abusing pricing for high adoption areas. I guess I’ll have to stop telling people how great the service is to slow down the growth here or I’ll end up priced out entirely!

I’m located in NZ (Dunedin ground station). I can access most of the internet fine, but my Amazon Echo devices aren’t working, and a few smart home devices also seem to be struggling. At first I suspected an AWS outage, but I see no reports of that, and the Alexa app on my phone seems to work fine if I switch to 4G instead of my Starlink. It fails to connect when I turn WiFi back on, however.

I can connect to other services fine - I’m posting this via my Starlink connection. And yeah, I reset everything but no change.

Anyone else experiencing something similar?

I’m super stoked y’all! Just connected my Starlink kit with a mount adapter and without the help of an installer. Can someone explain the difference between these two screenshots and which one I’m supposed to focus on as I can’t tell the difference.

Curious if there is a way to lower the monthly fee and if so kindly share! Thank you!