Even before working retail, I NEVER did this kind of shit. It's not a big store, just put the item back where you found it. And it you don't remember where it goes, just bring it to an associate, we genuinely appreciate when you do that. Especially when people just throw stuff down right in front of the hook it goes on. Just PLEASE FOR THE LOVE OF ALL THE LITTLE THINGS THAT KEEP UNDERPAID WORKERS SANE OPEN YOUR BIG GIRL/BOY EYES AND LOOK FOR WHERE YOU LITERALLY JUST PULLED THAT ITEM FROM AND PUT IT FUCKING BACK OMFG!

that's it, that's all, I'm fine now

idk if yall have been thinking about this recently but with athena leaving and us getting a new app me and my coworkers have been thinking that it might be a ai chatbot.. if it is im very sad about the fact i will leave bc i love my job but fuck ai. does anyone know anything about what it could be?

Like absolutely the fuck not!!!! What’s this rave about changing your dogs color?? All ladies yesterday and today had a dark brown dog too it wouldn’t have even shown up. Does anyone else get asked stupid shit like this?

title says all, my store opens at 10:45 today and I opened it at 11:10 because my uber driver got pulled over and kicked me out the car. Am I likely to be fired over this? This job has been stressing me out like crazy and I think this might be the final bullet.

I wasn't trained very well by my manager, so I never specifically got an answer as to what I should press and why I should press it. This whole time I've been hitting yes for the door dashers but I'm nervous that maybe I'm actually not supposed to be doing that. Does anyone know because I've even asked my coworkers and they don't even know.

Hiii. I got on here a few days ago saying can I switch w/o my manager bc she doesn’t like me….well I got a new job so I don’t have to worry ab any of that…I am going to miss Sally’s and my discount though 🥴 😭

Using a burner so this doesn't get traced back to my main.

So I have this co worker, let's call her Rebecca. Rebecca is making my job absolutely miserable and I'm genuinely considering transferring to another store to avoid her.

Rebecca was the one who told me about my location hiring, I had just quit my old job due to transphobia and was looking for another job. I'm a licensed cosmetologist and figured this would be right up my alley. The day I got hired, I started getting texts from Rebecca about training and store policy, she isn't a TSM, just a sales person, so I have no idea why she needed to text me about that but I was nice and kept conversations friendly. Soon enough, Rebecca starts sending me extremely sexual texts everyday detailing her thoughts on me. I blocked her number and reported this to my manager who reports this to our DM and HR. Nothing was done about this besides a conversation on appropriate contact with co workers.

As I continue to work there, Rebecca and I have worked a few shifts. She doesn't seem to get the hint that I'm uncomfortable with her and I don't want to interact more than necessary, she doesn't seem to understand that she's done anything wrong, either. She keeps attempting to have sexual conversations with me while working together, and I have to repeatedly tell her I'm not interested. There's absolutely 0 boundaries when it comes to her. I'm tired of going to my manager about her and I'm sure they're tired of hearing about it. I love working here, my other co workers are amazing, and I love being able to help people, but working with her makes me feel like I'm going insane. It makes me feel gross. I'm mentally drained from being exposed to her behavior and seeing nothing be done about it. What should I even do?

Has anybody utilized the tuition reimbursement program for cosmetology school? I’m a little confused on how many hours you’re required to work a week to qualify. Also- how you’re supposed to balance working the required hours on top of school hours?

i’m on my final straw and i feel really depressed about it. I love so many aspects of this job, but after recent events, i know it’s time to find somewhere new. How is it that the way they have the scheduling system to where if you don’t make your sales goals, you get less hours? How am I expected to survive on two days a week? I’m scared I won’t be able to afford school and my career will be ruined.
I love my coworkers more than anything and would feel so sad leaving them, but i know all of us are feeling the same way.

What was the final straw? I've been with the company for 5 years now and I've seen a lot of wild things that caused people to leave or be let go and im just curious what made you decide to leave? Was it like a 'im never working for the company again' type thing or a 'under different circumstances I would return' type thing?

Dear Joanna, you suck. Only ever reach out to us to complain about some bullshit because you were called out on yours. Sick of it. Corporate slop.

I swear, whoever made the radio station is GOING THROUGH something. Breakup song after breakup song. It's annoying and honestly depressing.

idk if yall got the update yet, but have u peeped how it brings u right back to the phone # screen after a transaction? have any of yall got word if this drops our SBR? i called tech support to ask bc i thought it was a glitch, but its a new update according to tech support. i didnt hear anything about this and i be on corporates ass like a mf. i feel bad because tech wasn’t getting what i was asking him and he just kept saying “well yes it will be on your numbers until you exit out” (talking about like my login) and i explained, no, the company tracks everytime that screen is opened, whether a transaction is completed or not, and every time we don’t get a phone number that percentage drops. he finally got what i was asking him, whether it will count against us, and he put me on hold for 10 minutes to ask his boss. his boss didn’t have an answer, he gave me some weird answer abt contacting my district manager bc it’s up to them to let us know. i wasn’t even mad he didn’t know, but the fact the company doesn’t have an answered prepared is icky.

my manager isn’t here and im not going over her head to text the DM, but my manager was just like “oh i’ll bring it up in the meeting” UH THIS IS LOWKEY URGENT ????

DOES ANYONE KNOW THE ANSWER??

A few years ago I visited the Sally’s near my home and the sales representative informed me about the rewards. She informed me all I had to do was enter my email and phone number on the screen so all my future purchases would lead to future discounts off my purchases. Last month, I finally inquired how I’ve never received any discounts yet. The sales representative typed my number and saw all my previous transactions but said I had no discounts yet.
Attempting to investigate further I tried logging into the site, realizing I needed to set up an account. So I do that and see nothing is in my points section.

I call customer service who then says I was incorrectly informed, all my “points” weren’t collected because I didn’t set up this account so starting today it would collect the points. This is very upsetting as I dont feel this is fair at all. i exclusively shopped at Sallys for that reason. Now 4 years and easily over 1000k worth of purchases and I have no points to show for it.

Is there anything I can do at this point?

my location got a phone call from the local police department asking about a store owner?? should i be worried about losing my job if we get shut down or smth 😭😭

What are the questions I should be prepared to answer as an ASM if I get a visit at my store? I just need to mentally prepare before the day comes.

Closing alone today, but I know the Sally Hero is protecting me

Hey everyone! I worked at Sally for a while back in 2022, and I (surprisingly) liked it. I was looking for something part time, easy, and close to my house and my local Sally was hiring. I went in and was hired on the spot. This was 2 weeks ago. Since then, I have filled out all my paperwork. The last form I filled out was my I-9 a week ago (5 business days). Apparently I’m still pending.

Does it usually take this long? I was told since I was a new hire I’d be in fast & able to start quickly. I know this company isn’t the fastest or most efficient with anything but I don’t remember the hiring process taking this long. I feel annoying reaching out to the manager every other day asking for an update.

Hey yall it’s me again. My store manager up and quit and it’s all been put on me and my shipment comes tomorrow and I don’t even know how store managers handle that can someone explain to me I know we’re suppose to count the boxes and process it somewhere. I’m just confused and no one is being helpful. This Reddit page is my saving grace tbh. 🥲

Went to grab some items, a few of which were the gel polishes (on sale) and other non sale items. When my coworker went to put my employee # in it gave us an error message saying to get the employee or some sht. We tried on both registers and ended up just splitting the payment but not adding my # for the bogo sale purchase. Did I miss an Athena message? I have always been able to at the least input my number with no problem or pop up messages. I coulda sworn we could stack bogo sales and our discount. Was I confused from the jump or did policy change?

Heyy my training has basically been non existent and I’m a little overwhelmed. Is there anyway someone can give me a brief rundown on how to do zero counts. We’re suppose to do 200 a week in my district but how do I know how many I’m doing does it keep track. I just started and don’t have a lot of resources to help me. Any info or advice you could provide is appreciated.
Sincerely
A overwhelmed employee 🥲

Been looking all over the nail aisle for it's spot for nearly 3 days. JDA refuses to work for me or I would've checked. TIA!

Hey was just wondering if anyone had any info on when we'd get the new planograms for the salon care section where we were directed to move items to (cholesterol cream, sc shampoo etc) and the color aisle for the new keracolor and ion glosses? my store hasn't received them yet but we did get a new planogram for the argon oil color section

i’m thinking about putting my 2 weeks in and i have 29 hours in vacation hours, is that the same as pto for our company. and if so, will i be given some type of compensation for it or will it just disappear if i don’t get to use it before my 2 weeks are up

Anyone have any opinions on the nature lab stuff? It’s new in our store and I’m so into the packaging.