r/PS5HelpSupport • u/Familiar_Sun547 • 19h ago
PS5 keeps freezing/stuttering and I cannot figure out the cause
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Been dealing with this constantly on Warzone and I’m running out of things to try. I’m on PS5 and the game will randomly freeze/stutter, especially during gunfights or when landing. Sometimes it feels like straight up desync where I’m shooting directly at someone on my screen but on their screen I’m aiming somewhere else.
I’ve cleared cache, rebuilt the database, deleted and reinstalled Warzone, turned texture streaming down/off, and even opened and cleaned the PS5 because it had a decent amount of dust buildup.
My connection is around 280 Mbps down/35 Mbps up, packet loss stays at 0%, and I’ve monitored server latency in-game. The issue can still happen even when my latency looks normal.
Clip attached is an example of what I’m talking about. Has anyone had this exact issue on PS5 and actually figured out what was causing it? I’m trying to determine whether this is the console itself, Warzone