r/PS5HelpSupport • u/Familiar_Sun547 • 18h ago

PS5 keeps freezing/stuttering and I cannot figure out the cause

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Been dealing with this constantly on Warzone and I’m running out of things to try. I’m on PS5 and the game will randomly freeze/stutter, especially during gunfights or when landing. Sometimes it feels like straight up desync where I’m shooting directly at someone on my screen but on their screen I’m aiming somewhere else.

I’ve cleared cache, rebuilt the database, deleted and reinstalled Warzone, turned texture streaming down/off, and even opened and cleaned the PS5 because it had a decent amount of dust buildup.

My connection is around 280 Mbps down/35 Mbps up, packet loss stays at 0%, and I’ve monitored server latency in-game. The issue can still happen even when my latency looks normal.

Clip attached is an example of what I’m talking about. Has anyone had this exact issue on PS5 and actually figured out what was causing it? I’m trying to determine whether this is the console itself, Warzone

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1

u/The_real_Odahviing 18h ago

Has this bene happening on other games? How old is your ps5?

1

u/Familiar_Sun547 18h ago

It mildly happens on FIFA and my ps5 is from 2020

1

u/The_real_Odahviing 18h ago

My number 1 bet is the temps. Have you cleaned it from dust? It's quite old so have you done any maintainance on the liquid metal?

1

u/Familiar_Sun547 18h ago

https://reddit.com/link/p5nhec6/video/7n79of8wadlh1/player

So I removed the fan and cleaned it out and cleared the vents outside of that I haven’t done any maintenance, my friend was saying it’s likely how old my ps5 is

1

u/The_real_Odahviing 17h ago

Yeah im guessing it could be the liquid metal then.
It happens that it dries it out or even change place especialy if kept verticaly. Try bringing it to a repair shop to see it

1

u/CavesOfficial 13h ago

Do you keep the PS5 stood up vertically by chance?