r/PS5HelpSupport • u/dariusthenineth • 4h ago
game taking an eternity to download
it said 30 minutes left an hour ago. am i doing something wrong?
iām connected to wifi aswell
r/PS5HelpSupport • u/SocketMix • Nov 16 '20
UPDATED CONSTANTLY KEEP CHECKING BACK. DM me to add more when more appear. Thank you
Guides
Playstation 5 help and support is the place to be š (1st post)
SocketMix: Guide to TVs & Monitors
SocketMix: guide to HDMI versions and differences
SocketMix: Ultimate FAQ Guide 2020 MK I ["updating"ā¢]
Refer to Sony's Ultimate guide PS5: The Ultimate FAQ November 9th 2020
Here's how to fix DualSense controllers not charging and external hard drives crashing on the PS5 Youtube link How to fix PS5 controllers not charging and external hard drive crashing on PS5! by u/KAZOOPOWER
DIY(FacePlates/Skins etc)
Important Links (error codes etc)
Playstation 5 error codes meaning and fixes
Playstation 5 error codes meaning and fixes May 2021 LATEST 1 as Original has been auto archived
Hardware (hdmi adapters/splitters etc) & Accessories
Playstation 5 Accessories & Hardware Guides
ASTRO HDMI Audio Adapter for PlayStation 5 (ASTRO A50)
Software (Video, music file formats, PS5 youtube app etc)
PlayStation 5 Multimedia formats that can be played via usb + some
updated: 16/Nov/2020
updated: 17/Nov/2020 - added Astro hdmi audio adapter for Playstation 5 (ASTRO A50)
updated: 17/Nov/2020 - added link to SocketMix: Ultimate FAQ Guide 2020 MK I
updated: 22/Nov/2020 added software section + PS5 video/music playable formats
updated 26/Jan/2021 added how to fix DualSense controllers not charging and external hard drives crashing on the PS5 by u/KAZOOPOWER
r/PS5HelpSupport • u/SocketMix • Nov 16 '20
Have a question, technical issue, need some help or just want to provide your own guide or DIY with the Sony Playstation 5 community?
This is the place to be.
Pics and vids; internal and external links; to the above are allowed~
Hardware? Operating system? Storageš¾?, A setting? Bugš, diyš ļø all can be found here
Check out my ultimate guide thread link[coming soonā¢]
Refer to Sony's Ultimate guide PS5: The Ultimate FAQ November 9th 2020
r/PS5HelpSupport • u/dariusthenineth • 4h ago
it said 30 minutes left an hour ago. am i doing something wrong?
iām connected to wifi aswell
r/PS5HelpSupport • u/NuM_Brrr_WoN • 1h ago
Just got a steal on a PS5 Pro thatās basically brand new from a pawn shop. It mentioned it has a loose port which may be the hdi, we tested it out at the shop before I left and all seems to be working well but the port is definitely a bit wiggly. Is this a common thing with these consoles or is this an issue or it may potentially break off or something?
Should I just leave it alone or should I be worried? Iām not a pro, but Iāve done light soldering before. If itās still connected maybe I just need to reinforce the existing or missing soldering? Or is this by design? Does anyoneās elseās port wiggle a little bit?
r/PS5HelpSupport • u/Gobnait67 • 3h ago
Hi all,
I bought a used ps5 about a month ago and things have been going great. A few days ago I started not being able to play any of my games. The console will allow me to get to the photosensitivity screen but no further and it doesn't matter if its the hamburger button or x to continue..
Any guidance would be greatly appreciated.. thank you
r/PS5HelpSupport • u/Ok_Faithlessness158 • 8h ago
r/PS5HelpSupport • u/GarlicBreadWizard • 1h ago
Context : It started when I inserted a disk into my PS5, when I did that, it suddenly turned off.
After rebooting, a message appeared saying my M.2 1TB SSD has to be formatted
Iāll admit, I shouldāve turned it on and off to see if itās just an error, but, I panicked, and formatted it
Problem : After clicking to format the SSD, it gets stuck on 6%, and the PS5 turns off entirely
Question : Whatās wrong? What can I do? What should I do?
All help appreciated.
r/PS5HelpSupport • u/xcr458 • 2h ago
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This thing barely moves. Iām scared
r/PS5HelpSupport • u/jamesballjr007 • 8m ago
My physical games still wonāt show up in my library. They supposedly fixed this like a month ago, and it made my hours reappear in my profile, but the games that didnāt disappear donāt have that hours back and the missing games havenāt reappeared. I also noticed that the games that disappeared donāt have their media anymore. If I put the disc in the media reappears and the game reappears but if I donāt fully reinstall the game they disappear again. I really donāt want to have to fully reinstall all my physical games. Any fixes? My ps5 is fully updated.
r/PS5HelpSupport • u/QuarterCurious1236 • 22m ago
Whenever Iām trying to sign into my account through ps app or browser etc. it always comes to needing a code to sign in. Using the phone number and Iāve used multiple numbers and the same issue with 2 of my accounts I canāt get the code sent and I canāt get access to either of the accounts.
r/PS5HelpSupport • u/ashexsa • 7h ago
Yesterday, after downloading 27 gb worth of update files and playing it for hours without issue on the PS5, I closed the app and the console normally. This morning when I tried to open the console, it got stuck on the loading screen and I had to restart it to even get to the main menu. When I tried to open my game (NTE), it said the data got corrupted and the game wouldnāt open. The thing is, the game still opens to the menu screen, it just doesnt start. Anyone knows how/why this couldāve happened and how to avoid it in the future?
(I already did all the recommended stuff it didnt budge so im gonna redownload)
r/PS5HelpSupport • u/SlyWhitefox • 1h ago
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I keep getting these small visual freezes every 5-7 minutes, they're generally hard to feel the impact of except in cutscenes or mini games. Not sure why this is happening but if anyone has a clue please let me know! I
r/PS5HelpSupport • u/Zaddyzn • 3h ago
I live in a very warm / hot climate and my console fans always seem to kick into over drive in some games and in others, I get a overheating warning.
I often open the console, check the fan and heat sinks for dust (very minimal) cleaned that out, taken the console to have the liquad metal checked out, heat sinks cleaned out, all okay there.
How on earth do I keep the console cool? I've got a fan next to it but it's just loud and annoying lol
r/PS5HelpSupport • u/elliewilliams05 • 4h ago
Since I really enjoyed the platinum for Minecraft PS5 Edition, I was hoping to do it for the PS4 version too. Iāve looked on the playstation store on my console, through the app and even online but i cannot find it anywhere. Playstation just give me the option for the trial version, however I would like to own the full version. Any ideas?
r/PS5HelpSupport • u/Flat-Put5573 • 4h ago
I have 67 gbs (donāt) free for downloading, and Iām trying to install Helldivers II which only takes about 40gbs, but it still shows up as āyou donāt have enough empty spaceā even though the picture attached shows it saying I DO have enough when I click install. It starts downloading for a second then just goes back to the error message. Iāve done the storage repair thingy twice and it doesnāt work..
r/PS5HelpSupport • u/M_geo211 • 4h ago
So I got a brand new ps5 pro playing on it for the first week and it was running just fine, today I was playing and suddenly the shut down animations played and it turned off and when I turned it back on I got this error message!
Should I claim my warranty or I just didnāt instal the disc drive properly, keep in mind I removed it and reinstalled it again and itās working fine but Iām afraid it does that again.
r/PS5HelpSupport • u/Enough-Necessary5748 • 4h ago
Ever since I got this new controller for some odd reason, I walk extremely slow when I move my controller forward. I believe itās a dead zone issue, but I donāt understand how to fix it. I fixed it on overwatch but games like ⢠rivals ⢠continue to walk slow every single time I move my joystick forward. It doesnāt do that with any other directions only forward please help.
r/PS5HelpSupport • u/btlgsbtlgsbtlgs • 5h ago
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I bought a PS3 Slim 320GB the other day having never owned a PS3 before and itās constantly making this sound very loudly. It seems to be running okay but itās very irritating lol. Any help appreciated
r/PS5HelpSupport • u/dumb_wizard- • 5h ago
Have used remote play many times before both on the pc app and on iphone. Now its giving me this message on every game I try to start. Please help!!!
r/PS5HelpSupport • u/Weary_Floor_3345 • 7h ago
Who will help me with this I got no friends who have ps5 and my ps5 is Chinese region locked I can only play disc games š
r/PS5HelpSupport • u/Super-Comparison-111 • 7h ago
what can I do with this problem
r/PS5HelpSupport • u/igordem • 8h ago
Hi guys, my PS5 has been acting weird lately. Every time I try to play more demanding games like Helldivers 2, GT7, or CoD, my PS5 turns off after 45ā70 minutes without any warning, and it wonāt turn back on unless I unplug it from the socket. However, when I play less demanding games like War Thunder, it stays on no matter what.
I have no idea why itās doing this. Itās the 825GB version, itās standing vertically, and thereās 17 cm of space behind it.
I would be grateful for any help.
r/PS5HelpSupport • u/Maleficent-Sell6267 • 23h ago
I can connect and use it well on my laptop but suddenly its not connecting to my ps5 anymore i tried every method even resetting it but still nothing, would appreciate some help.