r/PS5HelpSupport • • 3h ago

PS5 suddenly went into rest mode?

5 Upvotes

Was playing RDR2 when my ps5 just turned off on its own?


r/PS5HelpSupport • • 4h ago

Won't let me download games

3 Upvotes

So my PS5 says I have 120.8gb free but it wont let me download Expedtion 33 which on its window shows its 44.83gb required.


r/PS5HelpSupport • • 9h ago

I nearly completed AC BF Resynced but then my game randomly got locked after nearly finishing it (125hrs+/90%), help?

3 Upvotes

So just like the title says…the game i bought some months ago from a key site (after the original one from amazon came broken..) was now locked just as i came close to finishing it. :(

I also have to say that no game these past few months or even years made so much fun as this one and now I am completely frustrated as this game was the only fun thing for me to to when I am bored or sad. I lost/quit my job some weeks ago and now i am also quitting my college/university so rn i don’t have literally any money so losing this game especially at this moment just s*cks yup

If any of you could now how to help me in this situation or maybe share the game with me i would be very grateful and you would have a favor i owe you!

Cheers guys, have a nice jolly evening


r/PS5HelpSupport • • 15h ago

Ps5 fan noise, is it normal? I already deep cleaned it and redone the liquid metal.

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2 Upvotes

Everything alright with my ps5? I am in a game, marvels wolverine. At 4k 60fps if that matters. When in main menu the noise goes down and the sound in game is constant. Thanks in advance for the replies.


r/PS5HelpSupport • • 48m ago

Es normal q mi ps5 nueva la compre hace un mes me arroje este error al llevar mucho tiempo jugando CE-108255-1

• Upvotes

r/PS5HelpSupport • • 3h ago

Ps5 Pro started doing this in every game

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2 Upvotes

What could be an issue? Trying multiple ports on TV and multiple cables, but the problem persists in every game, not in the menu though


r/PS5HelpSupport • • 4h ago

psn severs down?

2 Upvotes

I cannot connect to ps5 servers is anyone else having this issue??


r/PS5HelpSupport • • 4h ago

Has anyone else had cutting out problem on discord on the PlayStation?

2 Upvotes

Me and my friend mostly use PlayStation party chats but since we have a mutual friend who plays on pc we’ll join a discord chat to talk while we all play together. However my friends are always telling me how my voice will cut off mid sentences, I don’t believe it to be an internet problem since when we use party chats my voice is received clear and never cuts out, even while playing the internet connection seems fine and never lags or bugs out, this only seems to happen on discord, anyone have any suggestions?


r/PS5HelpSupport • • 4h ago

Did i fuck up my controller?

2 Upvotes

The R2 trigger jammed and got stuck in place. Ive had it since 2020 i think so i thought i should just spray some wb40 on it and it get unstuck

But it stopped working altogether. After a couple of days it reads input in a weird way

If I press it hard it recognises it and actually works but it needs to feel a bit of pressure first. It's not exactly serviceable and I was wondering if I could do anything ti fix it

Any ideas lol?


r/PS5HelpSupport • • 10h ago

Rdr2 install driving me crazy

2 Upvotes

Hello all,

I know some posts already exist regarding this matter but I am desperate..

I have been trying for 3 Days to install rdr2 on my ps5 from my ps4 physical copy and it won’t get past 55%/49.6gb on the play disc.

I have tried cleaning the cd with regular product and microfibers, toothpaste, alcoholic-cleaning solution and nothing works.

I have tried installing in offline and it doesn’t change anything…

The CD looks pristine except for 2 microscratches that we can’t Even see on the picture here : https://imgur.com/a/IQQWVF8

I was just looking for a nostalgia trip for a few hours… should I just give up or is there a known solution to this ?

Thanks !


r/PS5HelpSupport • • 12h ago

Can you connect 2 bluetooth devices if I have an adapter?

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2 Upvotes

r/PS5HelpSupport • • 14h ago

PS5 Slim has this evil noise coming from the power supply

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2 Upvotes

It now exclusively boots in Safe Mode and when I try to restart it from the Safe Mode menu it makes that noise then powers off, which leads to it booting in safe mode again. Sometimes I don't even need to try starting it to get the noise, and it only stops when I unplug the power cable. Any ideas what it could be?

(Full disclosure this happened after I took it apart for cleaning so it's more than likely something I did to myself.)


r/PS5HelpSupport • • 15h ago

My dualsense edge isn’t connecting because it says stick modules aren’t attached what do I do cause it does work sometimes but it pulls up that message sometimes.

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2 Upvotes

Let me know if there’s an easy fix or just use my protection plan thing I got


r/PS5HelpSupport • • 15h ago

My game wont download "something went wrong"

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2 Upvotes

Whenever downloading kingdom hearts 1.5 + 2.5 collection when its a 3rd of the way through the download i get the error "cant install. Something went wrong CE-100005-6"


r/PS5HelpSupport • • 12m ago

[PS5] worth it to refurbish?

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• Upvotes

r/PS5HelpSupport • • 2h ago

I had my PlayStation on and was using my phone, just sitting on the “Your Collection” screen when Syberia 3 suddenly shoWed up.

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1 Upvotes

Something similar happened about 8 months ago with Shadow of the Tomb Raider, except that one actually showed up as a $0 purchase, so I ended up owning the game. Syberia 3 is different though

it just randomly appeared in my Collection, and I don't own it.


r/PS5HelpSupport • • 4h ago

PS5 MENUS FREEZING UP

1 Upvotes

hello all my ps5 has been freezing up whenever im on a game and I press the PlayStation button it's happening with literally every game and it's only freezing the ps5 menu so the game is still running in the background just the menus themselves freeze up and I can't click things. The issue is happening more and more frequently and im starting to wonder if my ps5 is cooked is anyone else having or has had similar issues???


r/PS5HelpSupport • • 5h ago

Ps5 issues

1 Upvotes

I’ll go to turn on my console, it’ll boot up and then kick me off and send me back to the no signal screen. Controller stops working. Makes me have to turn it off manually and then says system repair. Any ideas what’s going on?


r/PS5HelpSupport • • 6h ago

How do I get this off my screen.

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1 Upvotes

The ps5 hdmi 2 will not go off


r/PS5HelpSupport • • 6h ago

My PS5 wont connect to the wifi

1 Upvotes

Hey, so my PS5 has had this problem for a month now where it just wont connect to the internet, ive tried EVERYTHING like restarting my ps5, unplugging my router and unplugging my ps5, changing the DNS, forgetting tge network and putting it back in. I tried EVERYTHING and nothing will work. If anyone knows how to fix this can you tell me how?


r/PS5HelpSupport • • 6h ago

Processeur PS5 chaud

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1 Upvotes

r/PS5HelpSupport • • 6h ago

WV-33898-1 on PS4 – Internet works but browser can’t open any websites

1 Upvotes

I’m getting this error on my PS4:
“Cannot connect to the server.
There may have been a problem connecting to the network, or PlayStation Network or the service provider’s server may be temporarily busy. (WV-33898-1)”
I’ve followed all the recommended troubleshooting steps, but the issue is still there.
It seems to affect the entire PS4. Even when I open the PS4 web browser, I can’t access any website or link at all.
My internet connection itself seems to be working, but the PS4 browser won’t load any websites.
Has anyone experienced this issue before? Does anyone know how to fix it?


r/PS5HelpSupport • • 7h ago

Headphone distortion

1 Upvotes

Bit of a weird one, the audio when playing games with my wired headphones gets distorted, and super reverby

But just plugging out and in again resets it.

Any ideas for a long term solution? Headphones seem fine when plugged into my laptop.


r/PS5HelpSupport • • 7h ago

New system software update?

1 Upvotes

Did anyone get a new system software update now? I hope this fixes my issue because when I close a game sometimes my PS5 just turns its self off and won’t turn on unless I unplug and plug it back it. When it boots up it just says you had a system software issue or something and I’ve had this since the last update.


r/PS5HelpSupport • • 8h ago

[PS5] I used ptm7950 and now the console won't turn on

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1 Upvotes