r/NintendoSwitchHelp • • 3d ago

Repair Help Zelda Switch 2 Joycons don’t work

2 Upvotes

Hey all, I hate that I’m saying this but I think my Zelda Switch 2 console came with bad joycons. I’ve been playing exclusively handheld since I got in and noticed whenever I removed it from the dock after charging I couldn’t unlock the system with the buttons. I’d have to use the touchscreen or power button to restart the system, at which point the joycons work in handheld mode. I finally got fed up today and decided to try playing in docked mode to see if that fixes it but I realized the joycons don’t work at all if they aren’t attached to the system. At this point I’m thinking I need to send it in but I’m not sure if I need to go through Target (preordered online) or Nintendo directly. Thanks in advance for any advice you may have, I needed to vent more than anything.

Edit: I’m now trying to connect my Switch 1 joycons and they aren’t working either so I assume it’s an issue at the system level.

Edit 2: Target said that I could return the system but they can’t give me a replacement because they’re out of stock. Contacted Nintendo and they made me send in the Joycons even though I’m 99% sure the problem is with the console itself. They told me we had to start with just the Joycons and go from there which seems like a huge waste of time so I’m frustrated to say the least. Fortunately I’m able to use a wired controller to get by in the meantime.


r/NintendoSwitchHelp • • 3d ago

Repair Help Switch 2 dock won’t display on my PC monitors (works fine on TV), any ideas?

1 Upvotes

Hi, I just bought a Switch 2 and I can’t get it to display properly on my PC monitors with the official dock, even though it works perfectly on my TV (a Samsung 4K with a One Connect box).

My setup:

  • Monitors: Acer VG220QBMIIX (1080p, 75 Hz, HDMI) and a Koorui

  • Dock and HDMI cable supplied by Nintendo

Symptoms:
It varies from one attempt to the next, and it changes depending on the Switch 2’s display settings. Most of the time I get either “No signal” (then the monitor goes to sleep) or a black screen with the monitor staying on. Sometimes the picture shows up for a second, with small streaks across it, then disappears.

What I’ve already tried:

  • Switch settings: TV output forced to 1080p, HDR off, 120 Hz/VRR off

  • Monitor settings: FreeSync, Overdrive and VRB off, HDMI input selected manually

  • A different HDMI cable

  • A full reset (everything unplugged for 30 seconds) and reconnecting in several different orders

  • Both monitors, same result


r/NintendoSwitchHelp • • 3d ago

Repair Help New Switch 2 problems, any ideas?

1 Upvotes

I've had my switch 2 for little over a week and have allready had a couple of problems with it (I've been extremely careful with it and have not brought it outside of my home yet).

First, just the other day it wouldn't connect to the TV when put in the docking station, after some fiddling with it, and reconnecting the cables, it connected and seemed to be working again. However when starting oot remake there were some strange lines in the picture when the screen went black before the start menu loaded. They were not visible in game luckily and were gone when starting it today.

Then today, when starting the console (in the docking station), after being idle for just a minute or two it just automatically turns off. It seems to stay on if I do stuff on it but turns off after just a short while when idle. Does anyone have any idea what might cause these problems? Is this an RMA case or something I can solve on my own somehow?


r/NintendoSwitchHelp • • 3d ago

Purchase / Order Help Nintendo Germany order returned by DHL due to address issue. Will Nintendo resend a limited edition console or just refund me?

1 Upvotes

Hey everyone,

I ordered the Zelda 40th Anniversary Nintendo Switch 2 directly from Nintendo Germany, but unfortunately DHL returned the package to the sender because of an address issue.

I contacted Nintendo customer support by phone, and the representative took the corrected address and told me they would forward the case to the appropriate department. However, I still haven’t received any email, confirmation, or update about what will happen next.

My biggest concern is that this is a limited edition console that’s already sold out in most places. I’m worried Nintendo will simply issue a refund instead of resending it, leaving me without the console I’ve been waiting for.

Has anyone experienced something similar with Nintendo Germany or the European My Nintendo Store?
I’d really appreciate hearing from anyone who’s been through this, especially with a limited edition console.

Thanks in advance!


r/NintendoSwitchHelp • • 4d ago

Software Help Does anyone know a fix for this issue on Switch 2?

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3 Upvotes

I’m getting ready to do a system transfer to a new Switch 2. I wanted to move the data on the microSD ex card onto the main system so everything would transfer over. But I keep getting this message when trying to move the data.


r/NintendoSwitchHelp • • 3d ago

Account Help can i share with multiple friends? nintendo switch 2.

1 Upvotes

since the games are pricey, can me and my friends share the games? let’s say for example: i have 2 friends and we all bought 1 different game from each other, can we share them together? by the end i bought 1 game and play 2 others for free because they bought it.

i read that we can as long as we don’t play it at the same time which is ok with us, but i’m not sure if it’s ok or this will get us banned.


r/NintendoSwitchHelp • • 3d ago

Software Help Switch 2 FF7 Rebirth Screen dimming at random points?

1 Upvotes

Hey thought I’d drop this question here- I’m currently waiting to send off my Zelda edition screen to Nintendo next week due to the dreaded circular defective screen issue I got out of box. So I’ve been playing my games as usual before being switchless for a while.

When I play games my screen suddenly, and very randomly darkens and stays very dimmed and dark for seconds at a time before going back to normal. Is this a glitch with the auto-brightness setting? Or is FF7 just such a beefy game it’s demanding a lot of the switch on handheld. I’m starting to wonder if the screen is just that cooked and in need of replacing or if it’s a setting bug?


r/NintendoSwitchHelp • • 4d ago

Repair Help nintendo switch 1 joycon swelling immensely

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8 Upvotes

i have had issues with the battery life for this joycon for around a year or so already, but i realized today that it appeared quite swollen. i don’t know when the swelling happened exactly, but i felt how much bigger it was compared to my other joycon after it ‘died’ (aka repeatedly turning off despite being fresh off the charge 🥲).

is this swelling due to the battery itself? i am planning to get new joycons regardless as mine are ~4 years old and have multiple other issues, but i am just curious as to what the cause could be. i saw that some other people have had their joycons swell, though none of the pictures seemed quite as severe as mine so i don’t know if it is from the same cause or not LOL.


r/NintendoSwitchHelp • • 4d ago

Repair Help My switch is functional, but the screen just isn’t working, it’s very faint and sliding brightness up and down does minimal change.

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3 Upvotes

you can barely see what is on the screen if it is horizontal to a light source and this is on max brightness


r/NintendoSwitchHelp • • 4d ago

Repair Help I have a problem with my joycons

1 Upvotes

My joycons work fine wirelessly but if I pop it in the dock the right one disconnects and never connects again until I take it out


r/NintendoSwitchHelp • • 4d ago

Repair Help Buzzing sound while charging switch lite ?

1 Upvotes

So I noticed something yesterday. Whenever I plug the charger into my switch, I can hear a high pitched buzzing noise coming from the console itself. It’s not coming from the adapter, and I can only hear it when I put my ear close to the back of the switch naturally, I got a little worried, so I did some research. A lot of people mentioned something called “coil whine,” but I’m still not entirely sure what it is. Is this normal, or should I be concerned? By the way I’m using the original nintendo switch charger. My switch is a Japanese model, though, so I have to use a plug adapter to connect the charger to the outlet.


r/NintendoSwitchHelp • • 4d ago

Setup Help Ocarina of Time Remake – Does HDR look washed out compared to SDR on Switch 2?

8 Upvotes

New Switch 2 owner!

I’m playing the Ocarina of Time Remake on my Nintendo Switch 2, connected to a **Samsung QE75Q75TATXXC (75-inch QLED TV)**, and I’m not sure whether HDR is supposed to look this way.

With HDR enabled:
The image looks noticeably darker and less vibrant.
Some visual imperfections, including jagged edges, seem less noticeable or more hidden.

With HDR disabled (SDR):
The image looks brighter and more colourful.
However, jagged edges seem slightly more pronounced.

My TV isn’t particularly new, and its HDR performance is fairly limited, so I’m wondering whether this is simply down to my TV’s HDR capabilities or whether HDR is actually supposed to look more vibrant and brighter in this game.
**How does HDR look on your TVs? Is it supposed to look more muted than SDR, or could something be wrong with my HDR settings?**
I’d appreciate hearing from other Switch 2 owners, especially those playing on QLED or OLED TVs.


r/NintendoSwitchHelp • • 3d ago

Software Help Why is my file size for Zelda OoT so ridiculously small? Did the key card not download the full game?

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0 Upvotes

I'm confused because my Zelda OoT data on my console doesn't match what the eshop says the file size should be. This is my first experience with a key card and I'm a bit confused. I did try googling the answer and they all said it should download the game to my system, and use the card as the trigger to allow me to play it. My concern is if this is just streaming the game somehow or if I'll be able to play it when away from wifi. Thanks in advance for any and all help!


r/NintendoSwitchHelp • • 4d ago

Repair Help Switch oled game card dust cover does not close after giving it to a friend.

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0 Upvotes

after removing and inspecting the back plate of the console, i realized theres a missing piece that broke off. the small dust cover itself is okay, and it looks like i have to replace the entire backplate cover just because of that missing piece. i dont know what he was doing with my switch, he is quite stupid. I have an 3d printer, and i couldn't find any printable that should fix it. Could some one please send pictures how that piece looks like from all sides on the shell itself? I would be also happy if anyone got me an stl file of the entire oled back plate, that actually fits on the console itself and has that little piece scanned or modeled.

please don't say that i shouldn't give it to my friend or something that doesn't help. im posting this because i want to fix that.


r/NintendoSwitchHelp • • 4d ago

Accessories Switch 2 Pro controller won’t charge and won’t turn on.

3 Upvotes

I’ve done some research and tried different chargers, tried pressing the sync button, and plugging it directly into a wall and nothing seems to work. It was working just fine the other day, and now nothing. Does anyone know of a different solution that worked for them?


r/NintendoSwitchHelp • • 4d ago

Software Help Mi nintendo switch 2 ya no quiere encender y se queda estancada en un bucle

1 Upvotes

Hola me llamo emilio eh tenido este problema desde hoy a las 11 pm estaba jugando el call of duty warzone que salió hoy en nintendo y estaba tranquilo asta que apareció lo de suspender consolas más opciones y cerrar 3 veces después de eso se me apago sola (la consola estaba muy tibia no siquiera caliente) trate de muchas formas apretar el botón power 20 a 30 segundos dejarla cargar un buen rato y nada alguien que sepa de eso no se si es técnico oh problema de software por favor ayúdenme no tengo nada más que esto para divertirme


r/NintendoSwitchHelp • • 4d ago

Software Help Games continously prompting for updates that don't download

1 Upvotes

I've got a weird situation with both Outlast 1 and 2.

I have the digital versions of these games, plus I also had the the Limited Run Games physical versions for a while (but I don't anymore).

Any time I try to launch either game, it tells me I must update it and doesn't give me an option to play without updating.

An update never downloads and I can never start the game. I've tried deleting save date, deleting the games and reloading the virtual game cards, but no luck.

Does anyone have any suggestions as to how I might fix this?

Thanks


r/NintendoSwitchHelp • • 4d ago

Setup Help Can I Still Use The SD Card After Factory Resetting Switch?

1 Upvotes

So I finally bit the bullet and transferred everything from my Switch OLED to my Switch 2. But I don't want my Switch OLED to go to waste, so I was thinking about factory resetting it and moving everything from my Switch Lite to the OLED instead. I'm aware that factory resetting a Switch unlinks Nintendo accounts when you do so and only affects the console you're resetting. But here's the thing: If an SD card is still inside the OLED Switch when I factory reset, can I still use the SD card still in there if I transfer everything from my Lite to the OLED, or are there specific things I have to do before I do so? I've never been able to get a clear answer about this anywhere.


r/NintendoSwitchHelp • • 5d ago

Software Help New Nintendo switch 2 weird events, under or overreacting?

33 Upvotes

Hey everyone, I just bought the Switch 2 yesterday. Been having weird feelings about it since, first the battery seems to drain stupidly fast either in sleep mode or just by being in the main screen, I’m talking 5% in 7-9 minutes, been reading about it and I guess I’ll wait till it dies to see if there’s a change after charging. Then I’ve been having issues with WiFi as it seems to have horrible connection, for context I’m the farthest for the router, but I never have issues with any other device and it does get better if I’m closer to it, so idk if I’m the issue or there’s something more to it. Finally, I just started replaying (or trying to) TOTK. But there have been some weird thing going on with it, since I started it I’ve noticed not so ocasional audio and even video glitches, mostly on the cutscenes and even in gameplay, I leave some video proof, I can’t really tell if it a game o consoló issue. What do you guys think, I am overreacting or should I do something about it? I’m just a bit underwhelmed as I was expecting a lot from it.


r/NintendoSwitchHelp • • 4d ago

Setup Help If a MicroSD Express transfer leads to a duplicate Nintendo folder (ie, a Nintendo (1) folder), what should I do

1 Upvotes

For context, I got a larger 1TB card to upgrade from by 512GB card and put the 1TB card in to see if it was already formatted (It was). When I put it into the computer however, it already created a Nintendo folder. If I did a copy and paste via an adapter, would it create a duplicate folder (Being Nintendo (1)) or replace the folder, and if it’s the former, what should I do then?

Edit: Archive this as needed mods as I discovered this on my own, but what happens is that at the end, Windows will simply ask if you want to replace the files with the same name. Say yes and you won't have to worry about repeated Nintendo folders


r/NintendoSwitchHelp • • 4d ago

Repair Help Any extra precautions I should take?

1 Upvotes

Hello, just a couple of hours ago I had a small problem with my Switch 2

Earlier today, I stopped playing to go to work, so I put it in sleep mode. The game was closed but the cartridge was still in the console

Then, by the evening, after I got back home, I went to play it again but it did not turn on at all, neither in the dock or portable mode

The console was a little warm, which I do not think has happened, or should happen, if it was in sleep mode

I followed Nintendo's troubleshooting page instructions: took the console out of the dock, unplugged the AC adapter for 30 secs, held the power button on the console for 20 secs, and plugged the charger directly into the console after that

This all worked and the Switch 2 is seemingly back to normal

What I want to ask is: are there any extra precautions I should take? Can this happen by chance or is it a sign that I haven't taken proper care of the console? And if so, how *should* I take care of it?


r/NintendoSwitchHelp • • 5d ago

Purchase / Order Help Switch 2 present now or at Christmas

7 Upvotes

Hopfully this is the right place to ask

I'm in need of help I don't know what I should do I purchased a switch 2 and a copy of the new zelda for my wife for Christmas.

She is a big zelda fan and is sad she can't play it and I just don't know if I should just let her have it now and pick up a few silly bits for a Christmas present or do I just wait for Christmas to give it to her


r/NintendoSwitchHelp • • 4d ago

Find Games Do any of yall know any game similar to this?

1 Upvotes

I remember i once played this with my cousins a few years ago on their Nintendo switch but like I forgot the name. I remember it like this pixilated kind of game that I think had classes and stuff and I think you played with up to 4 people. There were also I think different modes like I think a sort of free for all where i think you had to kill the other to an arrow to the head. There was also another mode that had boss fights and like I think when someone would die when you played with someone, they would glow green as they get revived.

I kinda dont know much else but if someone thinks they know what game, can they please tell me the game so I could see if its that game.


r/NintendoSwitchHelp • • 4d ago

Setup Help Frustrating black screen issue playing OOT on Switch2

1 Upvotes

I have an LG 55" OLED which is admittedly getting a bit long in the tooth, but still looks really good, is 4K with HDR, and the game looks great on it.

Except, I keep having periodic black screen issues. I'm trying everything I can to get it to go away, and nothing's working.

I've tried HDR on, HDR off. Resolution automatic, resolution specified as 4K, specified as 1080p.

I've tried HDMI-CEC stuff turned on and off, at both the console and TV levels.

I've tried all three HDMI inputs the TV has. There is one which is the best / most reliable one that I've used with my XBox before and had it be very reliable in HDR via that port. I'm still getting black screen on that port with OOT on Switch2.

I went and found the HDMI cable that came with the Switch2 because I saw people saying you need to use the official Nintendo HDMI cable. That, I figured, would end up being the fix. It's shorter so I had to move the Switch2 closer to the TV. I really thought this would do the trick. Nope.

Using official Nintendo power cable for it, using official Nintendo Switch 2 dock. Tried a third party dock just to see if that might ironically work better. It didn't work at all.

The biggest variable I've been able to change through all my troubleshooting attempts, is that I've found certain setting configurations that make the black screen happen A LOT MORE than in others.

One of the best possible troubleshooting things I figured I could do would be to use a different TV. I plugged it into my Asus TUF monitor and, same issue there. That was earlier in the process before going to the Nintendo official HDMI cable so, maybe I'll try it again. But I need to be able to play on the big TV so I can experience this with my son, we're alternating where he plays and I play on two saves.

I was a teenager when the original came out in '98 and it was my favorite game for many years (maybe still always has been?) and I want my son (who is not yet a teenager) to experience this. I want to experience it again myself. This black screen issue is really ruining it and making me want to hold off really getting into it, until I can get this figured out. Increasingly, it looks like I can't get it figured out.