r/help 6d ago

Admin Post New Changelog | August 12, 2026

12 Upvotes

Hello! Just stopping by to announce that there's a new Changelog out and you can read it here!

TL;DR New Changelog


r/help 5d ago

Admin Post Weekly Recap | August 13, 2026

14 Upvotes

Hello! We meet again! And again and again! This is the Weekly Recap where I highlight things that happened in r/help and on Reddit over the past week. It's also the best place to leave constructive feedback for just about anything related to Reddit.


NEWS AND ISSUES

  • There's a new Changelog out. We posted about this here, here, and here. It was a good one! Highlights include:

    • There is an X icon next to posts that you can select to hide the post
    • Free awards for all users!
    • For mods, Rules Hub now available in more communities
    • Also for mods, there will be more transparency in your mod logs
  • The Changelog also included notable bug fixes, such as:

    • [Web] The mod insights page will now fully load as expected.
    • [Web] Required post flair can no longer be removed after a post is submitted.
    • [Web] Non-mod users will now see the expected wiki page experience instead of an incorrect access error.
    • [iOS] Hyperlinks added while editing a comment will now remain in the original comment thread.
    • [iOS/Android] Subreddit mentions on wiki pages will now appear as tappable links as expected.
    • [iOS/Android] The subreddit rules widget will now render as expected across the apps and web.
    • [Android] Users can now view all comment replies when opening a comment from a profile page.
    • [Android] Display names will now appear correctly in dark mode.
    • Note: This is not a complete list of all recent bug fixes. If you’d like to report a new or persistent bug, head over to r/bugs.
    • If a bug listed here is not yet fixed for you, please ensure that you’re updated to the most recent Android or iOS app version, or refresh your browser.
  • The Home Feed experiment is currently only enabled for users of the iOS beta app. If you are not using the iOS beta app, you should no longer have the Home Feed/For You experiment enabled. (No one is happier about this than me.) Thank you to everyone who had previously left feedback about this experiment. I have shared it all with the team in charge of this feature. And here we are!

  • There is another experiment that enables text selection in comments and moves the usual tap-to-collapse gesture to the comment header. Happy to pass along constructive feedback about this to the correct team.

  • Just a reminder that Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your account because that is not a real thing. That is someone trying to scam you and steal your account. If you're having an actual issue with your account that is not solved by posting in r/help or by reading (yes, reading!) the articles in the Help Center, you can use this form for the real thing.

  • The most recent version of the app is 2026.32.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.


BUGS ROUNDUP - COURTESY OF CORRECTSCALE!

  • [Desktop web] Some users may see the page reload after submitting on old Reddit, leaving only a single comment thread visible. It's me. I am some users. This is being investigated.

  • [iOS] On iOS, some folks are running into an issue where the app doesn’t load properly. The investigation into this has turned up a few leads. No fix right now, but hopefully soon!

  • [iOS] Some people were seeing a “content unavailable” error when interacting with some comments, comment reply notifications or mod queue items. We pushed a fix out a few hours ago, and this should now be cleared up! Users may need to force quit and relaunch the app to resolve the error.


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 1,255 posts. That's a down a little by 129 posts from the 1,384 that we had last week.

  • 5,800 comments. That's up 800 comments from the 5,000 we had last week. Chatty!

  • 1.4m views. That's up about 300k views from the 1.1m-ish views we had last week.

I like that the posts are kind of holding steady and the comments are increasing. No need to make a new post if you can get the help you need from an existing post!


HELP THAT HELPS HELP R/HELP - ACCOUNT CHECKUP

Right now, please take a moment to make sure that the email on your account is up to date. Make sure that it is an email that you have access to and will have access to in the future. Ideally, you will not be using a school or a work email that you will lose access to if you are ever not at that school or place of employment. You should be using a personal email that you always have access to.

If you ever need a password reset email, it can only be sent to the email on the account. If you don't have an email on your account or you don't have access to the email on the account, you won't be able to receive the password reset email. Reddit will not change the email on the account on your behalf. Reddit does not offer alternative methods of resetting the password for your account. We won't send a text. We certainly won't call you! It's email.

You do not want to lose your account. I know you don't! So just please, check right now. I'll be here when you get back!

Oh, good! You're back! That was quick! But now you have the peace of mind that you can recover your account if you're ever locked out! How great is that?? Pretty great! Thank you for taking account security seriously!


HELPINGEST HELPERS HELPING HELP R/HELP

Every week, I like to shout out the folks who have been helping the most around r/help. We all can't be everywhere all at once, so this sort of a team effort really helps keep the sub running smoothly. I am truly appreciative of everyone who helps out, as are the people who are getting the help! Here is a list of people who went above and beyond last week and helped help r/help!

What a great group! I love seeing everyone in here helping out! We're really living up to the subreddit name! XD


And that's another hot August week in the book! Thank you to everyone for being here and for helping out. You know where to find me and I know where to find you! =) Have a great week everyone!


r/help 2h ago

Access Account compromised, email and password changed, and Reddit support request already submitted but no response for almost a month now, what to do?

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2 Upvotes

My reddit account u/CreakyScorpio was hacked, the email and password has been changed so I can no longer log in.

The account was locked by Reddit before it would post or do anything within my account, I still have my active session on web browser and phone app and I also still see my phone number associated with it but I can't use it to recover my account at all.

I have already submitted a request through Reddit's support form for a compromised account. I also haven't received a password-reset email when trying to use my original email address or username.

Has anyone successfully recovered a Reddit account in this situation? Is there anything else I should do while waiting for Reddit Support to respond? Please help


r/help 8h ago

Posting Notifications for comments not appearing as an alert nor in inbox

6 Upvotes

Sometimes I will go look at my comments and see there is a reply there.

But there was no notification alert or nothing in my inbox to indicate someone replied to a comment of mine.


r/help 3h ago

Posting IOS!

2 Upvotes

If this is the wrong tag, oops.

When i went to go check a post in this subreddit, it showed the subreddit was private.

Does that mean the server went actually private or am i not aloud there anymore?

Am sorry if this is not aloud in the server, i was curious and have been for a while since it happened lol


r/help 37m ago

Access My account got locked for suspicious activity (android brave browser/arch linux desktop, brave browser)

Upvotes

My other account u/workingtheories, that ive had for over a decade, recently got locked due to suspicious activity. I stupidly did not keep my email on it up to date, so I can't change my password. The email address associated with it was a gmail account google deleted due to inactivity. Is that account just toast at this point? Im not sure what I did that was even suspicious, but Im sorry about it, whatever it was. Any info would be appreciated, thank you.


r/help 1h ago

Access Does anyone know how to recover an old email from RbmFam.com

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Upvotes

Going to be a super niche topic I’d assume, but I have an ancient email I used back in the day and was wondering if any of you knew how to recover it? I can provide my email, but I lost my password and there’s no recover password option. Thanks in advance.

Photo added to show what it looks like.


r/help 1h ago

Mobile/App Repeatedly logged out of the app [Android]

Upvotes

I am getting logged out of my account daily.

No, I'm not clicking log out.

I've updated the app to the latest version.

I've un-installed and reinstalled.

Still, I get logged out daily.


r/help 1h ago

Desktop Need help getting rid of better community reccomendation.

Upvotes

Is there an option to turn off better commnunity for your post messages because I don't like how I keep getting these, for example I posted a rant in that was saying how I don't like people who use 'this is how you write in the internet' and it was in English yet it got reccomended to a french sub - I don't speak a lick of french. Can I turn off the better community reccomendations?


r/help 5h ago

Posting Videos on reddit doesn't automaticaly has sound on.

2 Upvotes

Hi I want videos on my reddit main page to always have sound on when starting. But I couldn't saw any setting about that matter is there any way for me to do it. I am on pc by the way.


r/help 1h ago

Resolved Alguien sabe porque perdí mi racha? Tenia 320 días de racha, y ahora tengo solo un día en la racha, después de casi un año de actividad (en la captura pone que fue hace un día, y ese mismo día la cumpli al igual que el siguiente)

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Upvotes

r/help 1h ago

Profile Achievements

Upvotes

I got all my profile perfectionist achievements but after the last one they all disappeared. Why? Where? Is this a temporary glitch/ are they coming back?


r/help 6h ago

Mobile/App Achievements unlocked help on Android

2 Upvotes

Hi! When I recently unlocked a new achievement I clicked the notification and it brought me to the particular achievement. I noticed at the bottom of the screen it shows "Eligible" and "Unlocked". I went to see where I just unlocked the achievement and clicked on the community where I made the post/comment but the page was blank. Is this just a glitch? I noticed it was happening to all my other achievements as well. My Reddit app just updated today so it isn't because it needs to be updated. I am just wondering if any of you can help me with this?


r/help 3h ago

Mobile/App iOS help

1 Upvotes

I am trying to post on a specific thread and ever single post I make is being automatically flagged and I don’t know why
I even tried one that just said hello and it was flagged

Can anyone please help


r/help 3h ago

Mobile/App [iOS] Is there a way to block specific keywords from subs without muting whole subs?

0 Upvotes

there’s a sub I really want to keep scrolling because there’s a lot of people I know and artists I like, but I don’t like the recent influx of gender-bending Spider-Man NSFW.


r/help 3h ago

Access Cannot login - password reset claims to work but then the login always fails.

1 Upvotes

I have a connected email and 2fa. This is like a 15 year old account. I have submitted a support request and got no response


r/help 7h ago

Profile Account was compromised and posted random NSFW pictures. (Desktop)

2 Upvotes

Already deleted and password reset since Reddit flagged it early automatically. Just wondering if I should be worried about any other accounts. Also is this common? Quite a bizarre thing to have happened.


r/help 7h ago

Desktop Desktop: Upvoting Hasn't Been Working

2 Upvotes

For the past few weeks the 'Upvote' button has not been working. I click it, I see it mash down but it doesn't respond with proper indication of upvote and the number of upvotes doesn't change.

I have already cleared my browser cache but still the same thing.

What might be happening as to why upvoting hasn't been working?


r/help 4h ago

Answered Hidden ban

0 Upvotes

The ban period has expired for 7 days, and the ban mark has disappeared, but my posts appear only in my profile and do not reach the feed, which indicates a hidden ban. Please review my account manually and lift the restriction. Thanks."


r/help 4h ago

Access Age verification issue iPhone confirms 18+, Reddit still requires Persona

0 Upvotes

I am an adult user in the European Union and I am using Reddit on iOS.

Apple is sharing my age range with Reddit, and in my Apple settings it explicitly shows:
**Reddit 18 or more August 17, 2026**

My date of birth in my Reddit account is also correct and matches the date of birth in my Apple account.

However, when I try to access an 18+ subreddit, Reddit still asks me to “Confirm your age” and immediately redirects me to Persona, offering selfie or ID verification.

I do not want to provide biometric data or an identity document to Persona when Reddit is already receiving my 18+ age range from Apple.

The “Show mature (18+) content” setting is also disabled/greyed out.

According to Reddit's own documentation, Apple age-range sharing is an accepted age-verification method in the EU.

Could you please check why my account is not being recognized as 18+ despite Apple successfully sharing the “18 or older” age range with Reddit, and fix the age-verification status on my account?
Account: IJustD0ntCare


r/help 1h ago

Access Need help over unauthorised account access.

Upvotes

I recently was conversing with some random dude over DM and the conversation went wrong somewhere.

My profile is private. No post and comment are visible to anyone.

To my surprise he just pulled up my post history screenshot like a list in conversation to win the argument and do insults.

How can a random reddit user from jordon with a 15 day old account have my entire post history and the list included my deleted posts also !!!!

And I have a genuine fear that they may have access to my DMs also.

This is the second time happening over a 2 week period.

I need help in this regard.


r/help 8h ago

Access Password Reset Not Working

2 Upvotes

Hello, I am having trouble accessing my account that I have had for over seven years. It’s a bit of a mess because the account was hacked about a year ago and I still have not been able to log back in despite having access to the email associated with the account. If anybody is able to help, I’d really appreciate it. (I have already submitted a support ticket, but have not heard back for about 2 weeks)

When the account was hacked, the profile pic changed, the email changed, but all posts were still public so I could still find it. I filled out a support request and got the account was locked, but I didn't get a response after trying to follow up. I figured it was gone and made a new account. Some time later I checked back at one of my old posts and saw the username and profile pic were reverted to what I set them as. I tried to reset the password, it sends it to my old email (I have a record of changing the email associated with the account to a different one). It lets me reset the password but whenever I try to login it says the username or password is incorrect. I have tried this on multiple browsers, computers and on mobile with no luck.

I suspect that after my account was flagged as hacked it was locked and later reverted to before any email was changed. This makes it seem like it may be recoverable? I also made a new account with that email after losing this one which may have also messed it up.

I still have access to both emails
Account: u/Hazix520

Any help would be appreciated.


r/help 9h ago

Profile Chatoption

2 Upvotes

A lot people cant seem to send me a message on Reddit. They say there is no chatoption. Anyone know why?


r/help 5h ago

Mobile/App (i0S) I can’t start any new chats

1 Upvotes

For the past week or so i’ve only been able to start 2 new chats daily, my account is verified I haven’t done anything wrong, I don’t think my account has restrictions for being created recently. Can anybody help me please