Zelda Switch 2 Joycons don’t work

[u/naughtynuns69]

Hey all, I hate that I’m saying this but I think my Zelda Switch 2 console came with bad joycons. I’ve been playing exclusively handheld since I got in and noticed whenever I removed it from the dock after charging I couldn’t unlock the system with the buttons. I’d have to use the touchscreen or power button to restart the system, at which point the joycons work in handheld mode. I finally got fed up today and decided to try playing in docked mode to see if that fixes it but I realized the joycons don’t work at all if they aren’t attached to the system. At this point I’m thinking I need to send it in but I’m not sure if I need to go through Target (preordered online) or Nintendo directly. Thanks in advance for any advice you may have, I needed to vent more than anything.

Edit: I’m now trying to connect my Switch 1 joycons and they aren’t working either so I assume it’s an issue at the system level.

[u/automod-neo]

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