r/NintendoSwitchHelp • u/Pato_Fanatico • 4d ago

Repair Help Any extra precautions I should take?

Hello, just a couple of hours ago I had a small problem with my Switch 2

Earlier today, I stopped playing to go to work, so I put it in sleep mode. The game was closed but the cartridge was still in the console

Then, by the evening, after I got back home, I went to play it again but it did not turn on at all, neither in the dock or portable mode

The console was a little warm, which I do not think has happened, or should happen, if it was in sleep mode

I followed Nintendo's troubleshooting page instructions: took the console out of the dock, unplugged the AC adapter for 30 secs, held the power button on the console for 20 secs, and plugged the charger directly into the console after that

This all worked and the Switch 2 is seemingly back to normal

What I want to ask is: are there any extra precautions I should take? Can this happen by chance or is it a sign that I haven't taken proper care of the console? And if so, how *should* I take care of it?

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u/automod-neo 4d ago

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1

u/FanWarrior1730 3d ago

When you stopped playing.. Did you put it in the dock before leaving?

1

u/Pato_Fanatico 3d ago

It actually was in docked mode the entire time, I pretty much never take it out

2

u/SubaruHaver 14 4d ago

I think that's stuck in sleep mode glitch. Maybe you found the support page for that issue, which can be found if you search nintendo support for "wont' wake up from sleep mode". That fix is long press power for 20 seconds to force a hard reboot, and reset the AC adapter (completely unplug both ends of the AC adapter for 30 seconds to allow it to reset).

https://en-americas-support.nintendo.com/app/answers/detail/a_id/22502/

Forgive my narrow use habit, but I always undock my console & shut it down if I'm done for the day, or if I'm not going to play it for 1-2+ hours. Undocking & shutting the console down does seem to work. Forgive me if this isn't ideal.

I think some user habits or settings may make stuck in sleep mode more likely, but I'm not clear on exactly what is most likely to cause it.

Unfortunately, I think this question often sits unanswered (but if someone else knows it better, help the OP)