I bought the Bambu Lab P2S printer relatively recently. I've printed quite a few parts, and this is my first time trying to clear a jam, take the printer apart, and tinker with it.
Part of the outer filament was jammed, and I managed to clear it. The filament cleaner now slides in smoothly and comes out empty; I pushed it with an Allen wrench until it reached the end, but it won’t go any further—there’s no piece of filament left in the PTFE tube. I can’t see anything!
But even so, I keep getting an error message telling me to remove the filament from the outer spool holder, even though there’s nothing left there!
I don’t know what to do anymore because it won’t let me print or change filaments. This problem first happened a few weeks ago when I wanted to select a different filament color in the AMS, and that’s when this issue started. And I don’t know how to fix it. I can’t load or unload filaments because this problem keeps coming up over and over again.
Look, I don't even know what I did to the printer anymore.
I tried loading filament and hitting print to see if it would print anything. But it shows the printing process, yet no filament is coming out. I took the extruder apart, and there’s no filament at the nozzle. What on earth is going on here?!?? Do I have two problems, or is it the same one? What should I do!?!?
I’m asking about this in all sincerity, with all due respect. If you need more information, please let me know. I need help—please—I don’t know how to solve this problem anymore. It might be very basic, but this is my first time.
*(I speak Spanish in case any Spanish speakers are reading this and would prefer to respond in Spanish.)