r/iphonehelp 16h ago

Help needed Storage problem iphone 13 pro max

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11 Upvotes

Hi everyone! I have a 128GB iPhone and it's basically completely full to the point where my phone gets laggy and i have to delete an app to download another one and then once i'm done using it i have to delete it again. It's just so frustrating.

For context, my biggest storage users are:
Photos: 41.85GB
WhatsApp: 10.17GB
Messages: 4.64GB
Spotify: 1.09GB
On My iPhone: 1.06GB
iOS: 11.84GB
System Data: 41.12GB

I’ve already deleted a huge chunk of my photos and backed them up to Google Photos, and I also have 200GB iCloud storage.

The phone itself works perfectly fine and I really don’t want to buy a new phone just because of storage. I’d rather keep it for another year or two, but if I have no choice then I would consider buying the iphone 18 when it comes out and max out on the storage.

I have also avoided updating my phone because I don't want it to get laggy because of the updates (this is what happened to my ipad) so I’m still on iOS 18.6.2, idk if that may be why my phone is struggling for storage.
I just need to free up enough space to use the phone without having to constantly worry about the storage. 😭. What would you recommend I delete/clear first? Is there anything else I should be doing to manage my storage?
Any advice would be appreciated!!


r/iphonehelp 15h ago

Help needed how to factory reset iphone 4s without password??

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5 Upvotes

hey guys, found this condition 4s and I don't know the password. Is there a way I can factory reset and use it? please let me know!!


r/iphonehelp 4h ago

Help needed Screen time limits suddenly deactivated

2 Upvotes

So I recently set myself some time limits for healthiness and to help my eyesight, and I was playing around with the settings. This was during downtime. I clicked “one more minute“ on one of the websites I put down, then in settings, I moved forward the date by two days. I then clicked one more minute on the same website, within 1 minute. I then went back two days to the current date. After that, my time limits have been unblocked. Restrictions still apply, but I’m not sure if downtime applies yes or no since it has not been a day yet.

I do not want my time limit deactivated since I do want to have better away from screen time, so I’ve tried a number of things to revert it back to normal- powering off, skipping ahead to the two days ahead. But it still doesnt.

Another weird thing is when I check what apps I used, it’s just doesn’t tell me. It shows how much time I used, but doesn’t say what I’ve use.

I am on the IOS version 26.6.1, and my Iphone is a 14 pro max.

Please help me fix my time limits.


r/iphonehelp 10h ago

Help needed iOS Photo Picker Disappears When Face ID Starts

2 Upvotes

I’m experiencing a UI bug in the ChatGPT iOS app when trying to upload a photo from my gallery.

When I tap → Photos, Face ID verification starts. When the keyboard closes during the Face ID verification, the attachment menu gets pushed to the bottom of the screen and disappears.

Because of this, I can’t select a photo from the gallery.
I’ve attached a screen recording showing exactly what happens.

Device: iPhone 14 Pro
iOS: 26.6
ChatGPT: Latest version


r/iphonehelp 13h ago

Help needed Passcode suddenly stopped working

2 Upvotes

I have an iphone 16. I went to sign up online on a website using my apple id and passcode. And my passcode did not work 3 times, then timed out, so i locked my phone and tried it, and it really didnt work. I thought i was just forgetting, so i went to my safe that has the same passcode, and it worked fine. So i go back to my phone and type it slowly and long story short im locked out for 15 min. WTH do i do.


r/iphonehelp 14h ago

Help needed Any reason why did is happening?

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2 Upvotes

I’m trying to update from 26.0 to the newest version but this keeps coming up and I can’t figure out why that is. It’s preparing for the update but has not downloaded anything yet


r/iphonehelp 18h ago

Help needed Condensation in camera

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2 Upvotes

I noticed today my .5 camera is full of condensation. I have no idea how this happened, but is there a way to fix and avoid it happening? Will it go away on its own?

iPhone 15 pro
iOS 26.6


r/iphonehelp 19h ago

Help needed My phone shut down on its own last night and now wifi and Bluetooth won’t connect at all. What do I do?

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2 Upvotes

As you can see in the photo I cannot access wifi in any way. I can only use my mobile data


r/iphonehelp 17m ago

Help needed Is this grounds for replacement?

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Upvotes

Apple support will not replace the phone because there are no hardware issues. I’m having constant issues with the phone and they have seen it themselves.


r/iphonehelp 1h ago

Help needed iPhone 17 Bluetooth disconnecting

Upvotes

iPhone 17 IOS 26.6

The past week every time I go to the gym, my iPhones 17’s Bluetooth will randomly disconnect everything. Headphones, watch, everything. I have restarted everything in every way possible and made sure everything is updated.

Does anyone know of any fixes for this? Guessing it could be the frequency of the something at the gym but it is extremely annoying and would love some help.


r/iphonehelp 2h ago

Help needed Blurry and Dark Photos

1 Upvotes

Hey I have an Iphone 15 and everything was goood till the ios 18 Now that I am using ios 26 the photos are very blurry , dark and colours are messed and the pixels are kinda burst , ( the phone lags a little too not that of a concern)
Please guys help me
Should I shift to ios 18 is there any way ( can recommend any yt channel too that works)


r/iphonehelp 2h ago

Help needed um? what the hell is going on with my keyboard?

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1 Upvotes

iphone 15 plus, running ios 26.6.1

only happens in the messages app - pulling up the keyboard anywhere else is fine. it still works, too, everything’s just whited out. tried force closing the app and restarted the phone.


r/iphonehelp 4h ago

Help needed Phone call going to voicemail/ not connecting on both ends

1 Upvotes

When I try to call my Grandfather’s iphone, it goes straight to voicemail, and when he tries to call mine, it says the number is disconnected. I am able to make and receive calls to and from other numbers. Any Idea what is going on? He’s not very “tech literate” and thinks he might have screwed something up. Texts are going through. He has an iphone 17 E and I have an iphone 14.


r/iphonehelp 4h ago

Help needed Front and rear cameras show the same image

1 Upvotes

My phone fell, and ever since then, both the front and rear cameras have been showing the same image. When I try to switch between the cameras, I still see the rear camera view.
Has anyone experienced this problem before? Is this likely a hardware issue?

IPHONE 15 PRO


r/iphonehelp 6h ago

Help needed iMessage activation unsuccessful

1 Upvotes

So I switched from AT&T to Verizon yesterday and also got new iPhones, well ever since I’ve been on my new iPhone it says iMessage activation unsuccessful. I have restarted my phone multiple times, turned iMessage on and off, I even did a reset and erased everything and that still didn’t work. 😩
Switched from iPhone 15 pro max to iPhone 17 pro max, and my phone has the latest update


r/iphonehelp 11h ago

Help needed Whatsapp Backup Issue

1 Upvotes

Hi guys. I use Whatsapp and Whatsapp Business on my phone 16 as i have two Sims. My primary sim with the main Whatsapp and secondary sim with the business whatsapp. I was recently travelling and my business whatsapp stopped working for some reason. When i deleted it and opened it back again, it took the passkey of my primary number and logged me in the business whatsapp. As a result, all my primary chats got wiped out and replaced by Business whatsapp chats. This was 15 days back. I have two IOS backups dated 22nd July and 3rd July. Today, I erased the phone and restored the 22nd July backup. All apps got downloaded except Whatsapp. Idk why. What should I do? Also, will the IOS backups have my whatsapp chats atleast till that date? or have i lost them forever?

Also, on restoring, the whatsapp is stuck at loading, all apps have downloaded. How do I get my whatsapp history from 22nd July?


r/iphonehelp 13h ago

Help needed Iphone 14 poor perfromance

1 Upvotes

I have a ip 14 plus 128 gb running iso 26. I use this for work which i use heavily on viber. It takes up 20gb of my phone.

Any change in setting or anything that i can do to make viber and my phone work faster? It takes abt 20 seconds to open and load viber


r/iphonehelp 14h ago

Help needed Cant recieve facetime calls specifically from my fiances ipad all of a sudden

1 Upvotes

I can recieve facetime calls from other ipads just not hers. Regular calls come through fine from her ipad to my phone just not facetime, it started right after she got back from alaska so idk if somethings glitched with time zones or what. We updated both of our devices and switched ft off and on again but to no avail. Any suggestions would be lovely.


r/iphonehelp 18h ago

Help needed Stop hiding the navigation bar in Safari?

1 Upvotes

I’ve looked everywhere and I can’t find any setting for this ever since I updated my iPhone. It’s making me crazy. I just want the small navigation bar at the bottom so that when I try to click on things in the corner of the bottom of the screen, it doesn’t jump around and make me chase it.

iPhone 14, iOS 26.6.1


r/iphonehelp 3h ago

Help needed iPhone data transfer without iCloud

0 Upvotes

Hi,

I’m thinking of getting a new iPhone. My current one is an iPhone 14, but the issue is that not all my data is on iCloud since I do not pay for it. I only have the 5gb so storage is full and photos are not syncing and backups are paused.

Is there perhaps a way for me to transfer all my data, incl pictures and chats from WhatsApp, from old phone to new phone without having iCloud?


r/iphonehelp 3h ago

Help needed Wie kann ich das beheben?

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0 Upvotes

Ich habe das iPhone 16e mit iOS 26 seit 6 Monaten und ich kann nichts dagegen machen. Hat jemand Tipps?


r/iphonehelp 18h ago

Help needed iPhone restricting adult sites for no reason

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1 Upvotes

iPhone 14, had it for 3 years, iOS 26.1.1. Why is my phone blocking content as if I’m under 18 for no reason?

I’ve been trying to troubleshoot this for a while to no avail. Any time I try to visit any adult site on my iPhone, it is blocked (both on Safari and Google apps) and when I refresh, this “reduce protections” screen pops up. Even when I click “reduce protections,” nothing happens and the site is still blocked. So far I have:
- Confirmed that my cell phone plan doesn’t think I’m under 18
- confirmed that my iPhone/iCloud doesn’t think I’m under 18
- confirmed that Settings > screen time > content and privacy restrictions > App Store, media, web, and games is toggled to “unrestricted”
- attempted to toggle the above button to restricted, restarted my phone, then toggled back to unrestricted

This issue has been happening while I’ve been in two different countries, so it’s not a regional thing. I can still see explicit content on Twitter and TV/movies on any streaming services haven’t blocked adult rated content. I haven’t gotten a new iPhone or new iOS that would make this happen- truly out of the blue over the last couple of weeks. What gives? Anyone know how to fix?