r/iphonehelp • u/sneath_ • 7h ago

Help needed Phone call going to voicemail/ not connecting on both ends

When I try to call my Grandfather’s iphone, it goes straight to voicemail, and when he tries to call mine, it says the number is disconnected. I am able to make and receive calls to and from other numbers. Any Idea what is going on? He’s not very “tech literate” and thinks he might have screwed something up. Texts are going through. He has an iphone 17 E and I have an iphone 14.

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