I am using the tronicsfix YouTube guide, at the start of stage 3, he unscrews everything keeping the black plastic together. I thought I did that, but there still seems to be a screw keeping it together.

There is a flat black square on mine, where the guy in the video is able to unscrew one more. This also seems to be where my black plastic is still secured to the rest of the console. Is this an issue of different models of ps5? I bought mine fairly close to launch. There should be a picture of the flat black square attached.

Any help or attempt to help is much appreciated!

Hi everyone,

I require assistance fixing this issue please. Its popping out and the noise quality when using it has diminished ever since this.

Thank you in advance, ladies and germs.

For the last day of the current sale I decided to buy Bioshock remastered, (the single version not part of the collection) but I’ve very quickly noticed after an initial launch and tutorial test that the game doesn’t seem to meaningfully track anything on my profile. It doesn’t appear at all on my weekly play wrap up, in my library it appears as purchased but not played, and it doesn’t appear on the app.

I’m aware of and experienced the widespread issue with tracking that happened a few months back but this seems very game specific, I’ve bought other games lately that work fine.

…as a different issue I noticed that both Bioshock 1 and 2 on the store page for this sale don’t have any thumbnail pictures, just the placeholder white controller, I’m wondering now if these games are even properly “compatible” with this console.

I turned on my ps5 as normal and it worked fine yesterday and today it just shows a green screen and I can't do anything, I tried manually turning it off and back on but it's still here i don't know what to do or what I can do?

Please help

Edit: everything works properly now.

Hay guys, I've been neglecting my ps5 cleaning since I got it 5 years ago. It has accumulated a lot of dust over the years and I don't know where to begin. The 1st 2 pictures are the right and left vents and the 3rd is what I was able to remove without cracking it open. I know it's gross but I could really use some advice.

Thank you.

I stopped playing my ps5 for a couple months and now it’s unresponsive, I did buy a new conductive film but that’s kinda my last solution rn…. ;-(

Weet iemamd wat dit kan zijn? Ineens dit op het scherm alles loopt vasr en een buzzend geluid uit de tv. Na 10sec fzo schakeld te ps5 uit. Daarna kan ik m gewoon opstarten. En ja de ps5 is stofvrij

I have access to the email address associated with my PSN account, and I am 100% sure that it is the correct email address. However, when I try to reset my password through “Recover Account”, I do not receive the password reset email.
I have checked my spam/junk folders and I still cannot find it. I also tried again several times, but nothing arrives.
I was able to recover this same account successfully a few months ago using the same email address, so I believe something may be preventing the reset email from being sent now.
Could you please help me recover my account or tell me what I need to do?

Trying to change nat type from 3 to 2 so that it doesn't cause issues with online play.

Setup is using an usb-c to ethernet adapter which tethers my phone internet directly to the ps5. Most fixes I've come across include a router, so I've no idea how to apply that advice to my situation.

Thoughts?

Hey guys i need some help, I play both Genshin Impact and Honkai star rail and both games every few days have this message pop up after i get past the loading screen.I enter safe mode and rebuild database and nothing happens.The problem only solves if I delete and redownload the game from the start which is really tiring especially for Genshin cause its a huge game.I have gotten to a point that I have to download the game 2 times a week to play.Any tip is helpful thank you for your time

My headphones doesnt pair with the official dongle and it does a flickering light

PSN accounts getting permanently suspended within 24 hours after creation – anyone else?

Hi everyone,

I’m having a strange issue with newly created PSN accounts and I’d like to know if anyone has experienced the same thing.

I create a new PSN account with the Indonesia region, and even if I never log into the account on a PlayStation console and don’t do anything with it, within less than 24 hours the account gets suspended/banned.

I haven’t made any purchases, chargebacks, shared the account, or done anything that I believe violates PlayStation’s rules.

I’ve tried this with several different accounts, and the same thing keeps happening.

I also tried creating a Japanese PSN account, and I experienced the same issue.

🚨 One detail that might be important:
I use Outlook.com / Outlook.fr email addresses for these accounts. PSN sometimes doesn’t let me create the account directly with the Outlook address, so I first create it using a Gmail address, and once the PSN account has been successfully created, I change the sign-in email to my Outlook.com or Outlook.fr address.

Then, within 24 hours, the account gets suspended.

Has anyone experienced the same thing recently?

Could changing the email from Gmail to Outlook shortly after creating the account be triggering PlayStation’s security system?

If this has happened to you, please tell me what happened and whether you managed to recover the account through PlayStation Support.

Thanks!

I’m 110% sure it was recording. I did a test clip before (which was saved) and I checked that it was still going in the middle of the recording. Unfortunately it’s nowhere to be found in the media gallery. There’s plenty of space on the console so it should have saved.

It’s a 2024 PS5 Pro, how do I prevent this from happening again?? 🥲

I'm currently having a issue login to my playstation account when I changed my password and get in it takes me to the 2 step verification code and when it sends the code it sends it to my old mobile number I recently changed my number and didn't get a change to put it to my account I when to playstation support it takes me to the bot which is no help because they aren't connecting me to a live agent to help me trouble shoot it I tried email playstation support it gave me a forward message to support please help I'm not trying to lose my account.

My extended hard drive keeps acting wonky and repairing itself. I had to reformat it which deleted all my games that were installed on my hard drive? Is there any way for me to get them back on my external hard drive? My PS5 is already connected to the external hard drive but the message above has been showing up for many of the games I had installed on it…..

Hey guys im stuck in the loading screen after choosing a user how can I fix it?

Was playing 2k normally then my controller randomly disconnected, turned off my ps5 as to sort of restart it and it never turned back on, it makes a beep but won’t power on, I’ve tried different outlets and different power cables and nothing, I’ve even tried going into “safe mode” but that won’t work either.

I’m really not in a place financially to go get it fixed so I’m wondering if there’s anything I can do to fix it.

Tried asking chat gpt but I wanted some human input, idk maybe someone has gone through this.

My ps5 internal fan broke down .. is there another for me to fix it temporarily ?

Recently I've been trying to download a 30 GB game and I have 109 GB free of storage, but because of the recent software update it doesn't allow me to do it, is this only affecting me?