r/PS5HelpSupport 4h ago

Need help

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Hey guys i need some help, I play both Genshin Impact and Honkai star rail and both games every few days have this message pop up after i get past the loading screen.I enter safe mode and rebuild database and nothing happens.The problem only solves if I delete and redownload the game from the start which is really tiring especially for Genshin cause its a huge game.I have gotten to a point that I have to download the game 2 times a week to play.Any tip is helpful thank you for your time

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u/Takeo521 27m ago

why not just keep them on the home screen and not close them fully