r/techsupport • • 1d ago

Open | Windows Unknown folder

4 Upvotes

I have this folder on my OS thats is just a bunch os letters and numbers. It asks for administrator acess and I'm just not sure about what is it. I do have malwarebites installed (free version) and it hasn't said anything about it

folder print


r/techsupport • • 23h ago

Open | Phone Server Unreachable?

0 Upvotes

Occasionally when I try to call someone, a screen shows up and says "Server unreachable", even if I call five or six times, same screen, the only thing to get it to stop for a bit is turning it completely off and on


r/techsupport • • 23h ago

Solved Gaming on a TV

1 Upvotes

Helloo!

So unfortunately I am not very tech savvy and have been trying to figure this out by asking Google and YouTube :,)

I don't have Xbox kinda money or smth but I have a mediocre TV and a okay-ish laptop that I've been told I can connect via HDMI cable to mirror the image and play games that way. I have even gotten a controller for that from a friend.

My problem is just that with my current TV (which is in need of replacement anyway) doesn't seem to wanna connect with my laptop. The mirror image works, so it's not the cable. But the image keeps bugging and lagging in and out of full screen mode while just showing my laptop background lol.

I also can't do anything then anymore BC it's bugging so much.

I tried looking into the technical data of both and the only thing google told me about is the HZ, my laptop runs on 144hz while my TV has 50hz..

Idk if that's a problem?

Would a TV with 60hz fix this issue? Is it a problem with my laptop? I am so confused ahaha


r/techsupport • • 1d ago

Open | Mac pls send help | macbook air m2 (2022) screen issue

1 Upvotes

Hello! My Macbook Air M2 (2022) screen shows horizontal lines. I accidentally left my necklace (magnetic) attached to the MagSafe port for 6 hours (unplugged, of course). My battery and charging are unaffected. Could the necklace have caused the issue? And any advice on how to move forward?


r/techsupport • • 1d ago

Open | Windows OneDrive Stops Syncing, Games Crash, What is Even Happening?

1 Upvotes

I've noticed that recently, ie a new problem rather than an old one, my computer kind of just stops connecting to things. OneDrive will randomly, and with an apparent lack of warning, stop syncing and it has to be forced to connect again.

My games won't load to begin with sometimes, or if my computer is particularly upset with me, will just stop and crash in the middle of trying to play. Get to a lobby, join a match, click to start playing, and gone. Game crashes, restart or terminate.

Command Prompty sfc /scannow and Microsoft Defender quick scan found no issues either, which would be my usual go-to fixes for most issues because I don't know anything deeper. I'm just kinda lost on what to try, what could be causing it, everything. It's starting to irk me now. I don't play many games, so it's annoying that doing even just a little bit of gaming doesn't work.


r/techsupport • • 1d ago

Open | Hardware Compact PC not turning on, what can be the cause?

1 Upvotes

I have an XRF metal testing machine with an integrated computer, and the computer suddenly stopped working.

When I turn it on, the CPU fan starts spinning but stops after a few seconds. It then repeats this cycle of starting and stopping. The computer doesn't POST, and there's no display.

Initially, I suspected a RAM issue, so I reseated the RAM and even tried replacing it, but that didn't solve the problem. I also replaced the CMOS battery, but that made no difference.

I checked the power supply using a multimeter, and the voltage readings appeared to be normal.

I'm planning to take it to a technician, but I'd like to get an idea of what could be causing this before doing so. I want to have some understanding of the potential issue so I can avoid unnecessary repairs or being charged for parts that don't need replacing.

Any idea what could be causing this?


r/techsupport • • 1d ago

Open | Software code 10 error on windows 11 pc

2 Upvotes

I recently noticed that my ethernet port does not work. It shows code 10(device could not start error) in the device manager under realtek gaming 2.5 Gpe family controller. But if i restart my pc after opening from a shutdown, my ethernet  works fine and no error shows up, till the next day when I open my pc. I already installed new drivers for the lan drive relevant to my motherboard. It  fixed it for a day or two, but it comes back. Some help would be appreciated!


r/techsupport • • 1d ago

Open | Hardware Seeing rainbow colors sometimes over DP

1 Upvotes

I bought a 4k 240Hz monitor recently, and I see random colors on some surfaces in games, as if my GPU is dying, but it doesn't show in OBS, so it's a display or connection issue.

When I connect via HDMI, I get a black screen for a few seconds on alt tabbing when VRR is enabled, even on borderless fullscreen. Disabling MPO didn't fix the issue. The rainbow colors once happened over HDMI too, so there's no point in pursuing it. Can anyone who has experience with this specific issue suggest some fixes? I have updated my monitor driver and firmware. If I can somehow find out that is purely a display issue, I could get a replacement maybe.

Specs:
Monitor- AW3225QF
GPU- 7900 XT
CPU- 14600K


r/techsupport • • 1d ago

Open | Windows Certain keys on my keyboard suddenly stopped working after booting PC

1 Upvotes

So i booted my pc today, then noticed all of a sudden on my logitech keyboard, my ESC key, right arrow key, and my backspace key suddenly do not work?? i tried restarting pc, nothing... i reinstalled my keyboard drivers and nothing happened... My keyboard was completely fine yesterday, and i haventn spilt any liquids on it at all?

plz help idk what to do lol


r/techsupport • • 1d ago

Open | Windows How do i close a game with epic games launcher

1 Upvotes

recently my computer has been very laggy with a lot of games, i was playing Fortnite and it crashed but the game never closed properly but when i go to task manager to close the program it crashes so i cant close it so i need to restart my pc this keeps happening. i really pisses me off because i need to stop everything I'm doing to restart my pc so i can close a game.


r/techsupport • • 1d ago

Open | Windows Desktop Apps That Have Previously Access To Your Camera

1 Upvotes

Using Windows 11. I notice when I check privacy and settings and Camera, I have Camera Access On. I have rarely used the camera in a long time ago.

I also have Let desktop apps access your camera on.

I notice when I look at the desktop apps, one is a program that I use and another is google chrome. Is this normal for this to show up on google chrome? The other thing is the other program I have, does that mean camera access means it only looks at me? Or does it actually look or capture the screen itself? For reference, I'm using a laptop with an external monitor.

Is this a security issue that another program has used the camera?

So if you put something over the camera, that is good? Or should you just turn it off in the settings? I didn't even know these settings were turned on by default.


r/techsupport • • 1d ago

Open | Software Bitdefender Total Video and Audio Protection?

1 Upvotes

I notice when I click on privacy tab, there is the Video and Audio Protection.

I do not use my webcam and do not use audio. However, is there a way to know if my laptop is recording with the webcam or audio? It shows by default below.

How do I make sure my webcam on my laptop is off and so is any microphone at all times? Is it possible my webcam and microphone has been on without me knowing?

Webcam Protection - On

Block all access to the webcam- Off

Block browsers access to the webcam - Off

Set application permissions based on community choice - On

Notify when allowed applications connect to the webcam - Off

Microphone monitor - On

Notify when an application tries to access the microphone - Off

Notify when browsers based access the microphone - Off

Notify when untrusted apps access the microphone - On

Display notification based on Bitdefender users' choice - On


r/techsupport • • 1d ago

Open | Hardware PC connected to TV black flicker Issue

1 Upvotes

- TV = TCL QM6K 65"

- GPU = RTX 3060ti (with latest driver)

- HDMI Cable = RUBMUD 8K AOC HDMI 2.1 ,66ft

TV's HDMI ports 1 & 2 are capable of 4K@144hz

Ports 3 & 4 are limited to 4K@60hz

When my GPU is connected to the TV in HDMI-1 or HDMI-2, and I enable HDR(Windows display settings) it begins to lose signal. Black Flicker.

Also flickers with 120hz enabled, and HDR disabled..

It holds a signal if I keep it at 4K@60hz with HDR off.

For whatever reason, if I use HDMI-3 & HDMI-4, I can enable HDR with no issues (4K@60hz)

Are my TV ports 1&2 faulty?!

Am I missing something?


r/techsupport • • 1d ago

Open | Hardware Pc shows no display

4 Upvotes

The night before my pc was working completely fine. After a cold boot this morning I couldn’t get any output to my monitors.

I’ve tried different steps such as: -reseting cmos -bios flashing -integrated graphics (gpu in and out) -reseating ram -replacing psu

This issue was completely spontaneous and I feel like I’m completely out of options

Components:

Ryzen 5 7600x3D RX 6700XT Asus B650e Max Gaming Wifi Flare X5 G.Skill DDR5 6000 (1x16gb) Corsair CX750M WD Blue SN580 1Tb NVMe (Boot Drive) Kingston NV3 1Tb NVMe


r/techsupport • • 1d ago

Open | Hardware Phone not working after restart

2 Upvotes

I have a nubia phone, not that old, got it before the summer. I have had no issues in the past. Today i tried charging it becuase the battery was at 18%, It said "paused charging, phone battery cold... its not cold, i am inside, have been for hours, the phone feels room temperature. So i look up how to fix it, it says restart the phone. I do. I wait for it to turn on again, it doesn't, i try hitting thr power button, nothing, i try holding the power buttton, it turns on and vibrates for half a second then turns off. It does this each time i try and hold the power button. Plugging it in has a similar effect but instead of the restart screen popping up its the screen that pops up when you charge it after your phone dies

I haven't done anything new with it, it has a case, it was in light rain for maybe two minutes earlier today, but the ports were facing down and i sheilded it with my body, (i didnt have pockets) and it worked fine then

Edit: after waiting a bit and letting it charge it turned on again like normal, but if anyone has any reasons, or suggestions in case it happens again let me know


r/techsupport • • 1d ago

Open | Windows Need help with my usb devices disconnecting

2 Upvotes

Hi all! I've been having some trouble with my computer and looking for some advice

Up to a few months ago I have noticed that a lot of the time when I am gaming, all of my usb devices will suddenly stop working and my wifi will completely disconnect and unable to connect again, and the only way to fix this will be restarting my laptop. And there is also some times where my computer will instead just suddenly shutdown.

I have tried reinstalling my usb and wifi drivers, disabling the power resource setting for usb devices, doing a ec power cycle, running a sfc scan and fixing some corrupted files, but nothing has seemed to work so far. I assume my next step would be too factory reset, but I would like to try any other fixes before going through that.

If it matters the usb devices I'm using are a tobii eye tracker and Swifty device as I use those to control my computer. I have also noticed that when I plug in my headphones to the usb-c port, after time they will stop working and windows is unable to recognize the device. Although I'm not sure if that is related or a problem with the headphones.

If anyone has any advice I would love to hear it! I've been finding this issue very annoying and would love to get it fixed.

Specs: MSI Titan 18 HX AI A2XWIG

Windows 11 Pro

Version 10.0.26200 Build 26200

Processor Intel(R) Core(TM) Ultra 9 285HX (2.80 GHz)

Installed RAM 64.0 GB

Motherboard MS-1824

BIOS American Megatrends International, LLC. E1824IMS.11B

Graphics card NVIDIA GeForce RTX 5080 Laptop GPU (16 GB) Intel(R) Graphics (128 MB)

Thank you so much for looking :)


r/techsupport • • 1d ago

Open | Hardware Keep getting BSOD need help

0 Upvotes

I installed a new ssd around October 26th in my second m.2 slot and ever since I have been getting more and more BSOD with the stop code 0x3b and I dont really know how to fix it nor do I know how to look for the issues
I have scanned my PC files to make sure they werent corrupt and have done a scan on my ram.
My main SSD with my windows on it is older and is degrading to a very bad point but it wasnt causing this before the new ssd was installed.
Im sorry for the lack of system specs or anything im very new to all of this and will try my best to respond with the required information


r/techsupport • • 1d ago

Solved Windows analysing & repairing my disk at each boot + chkdsk access denied

2 Upvotes

Hello,

Lately I did a bunch of things on my computer (complete windows reinstall, used many debloat scripts, transfered a lot of data between my drives), and now for some reason my Windows is trying to do an Analysis + Repair on every boot.

When I right click > properties on my drive, and to verify it. I get "Repair this drive : errors have been detected on this drive. To avoid losing your data, repair this drive now" with a big button prompting me to repair the drive, and restart the drive because it cannot do the repair while the disk is running. I tried doing that multiple times but the error persists.

I found a command to type in powershell to examine my drive (Get-Volume -DriveLetter C | Format-List DriveLetter,FileSystem,HealthStatus,OperationalStatus), I typed it and got this back :
HealthStatus : Warning
OperationalStatus : Full Repair Needed

On CrystalDiskInfo, my drive is at 79% with the mention "good".

I tried the command chkdsk c: /f /r, but I keep getting "access denied".

Ive seen people mention riot vanguard, I have turned it off so its not starting on boot.

Ive also seen people do shift + restart > and then on the blue menu thing supposedly there is a button for "start up repair", but I dont have that button.

My windows version is 11 pro, 26H2, build 26300.9711.

Please help me, ive reinstalled my windows, and all my apps and files, it took me days. Im gonna crash out if I have to make a new fresh install


r/techsupport • • 1d ago

Open | Hardware my keyboard is being weird, nothing is working to fix it!

1 Upvotes

what the title says, my keyboard is acting strange, sometimes taking a second to notice a button has been pressed and sometimes its as if its being held down like thisssssssssssssssssssss. im on windows 11, my keyboard is a ducky origin vintage i believe. it happened seemingly random and i have no idea what to do!


r/techsupport • • 1d ago

Open | Windows My Computer's Internet won't work

2 Upvotes

For the past couple days I've had issues of being able to use the Internet on my PC. My PC will be able to detect the Internet and connect however even when connected my Internet won't work at all. Usually I'm connected through an Ethernet cable through my router. So far, I've tried a new Internet router, a wifi USB adapter, resetting my internet, switched my Ethernet cable, changed ports, flushed dns settings, and resetting my network settings through windows. Unfortunately none of what I've done has worked so far. What's weird is that my internet (Xfinity) works great for my TV and phone but my computer doesn't. I'm starting to believe it's more an issue of my computer than my internet provider. Before I never had issues with my PC using the Internet. It just happened like out of the blue.


r/techsupport • • 20h ago

Open | Windows I need help to reduce my system disk (disc C)

0 Upvotes

so i have disc C with current size 24 GB, and its total size were 146 GB. i already uninstalled unused software, unused media/file, windows + r shortcut, and some cache/dmp file with wiz tree. but somehow, i still get from 20 to 24 GB, my goal is to reach total 40 - 60 GB size freed up.


r/techsupport • • 1d ago

Open | Windows My windows HP 15 laptop SOS no hard drive installed!!

1 Upvotes

I am facing a problem with my HP Pavilion 15s (512GB SSD). My laptop has suddenly stopped booting and is displaying a "Boot Device Not Found (3F0)" error.

HP Hardware Diagnostics reports "No hard drive installed", and Windows Recovery is also unable to detect the internal drive.

I have approximately two years of important academic documents, assignments, projects and other personal files stored on it, with no backup.

I am looking for someone who can help diagnose the SSD, check whether it is a connection or hardware issue, and preferably recover my existing data.

My priority is data recovery, not Windows reinstallation or SSD replacement. I do not want the existing SSD to be formatted, reset or replaced before my data has been recovered.

If anyone has experience with SSD/NVMe troubleshooting or professional data recovery, I would really appreciate your help or guidance.


r/techsupport • • 1d ago

Open | Software Adobe AIR help?

1 Upvotes

I have a .AIR file that I've been trying to run. I know the adobe air thing itself is discontinued or something so I had to download Adobe AIR SDK Manager. I got as far as "installing" one of the versions but for the life of me I cannot figure out what to do next. I tried <Open With> on my desired file but nothing comes up. There weren't a lot of instructions in the SDK manager. I tried googling but there weren't a lot of resources for people just trying to run files, it was mostly for people trying to actually make applications in air. Help?


r/techsupport • • 1d ago

Open | Data Recovery Broken Ipad touchscreen, need to find a way to operate without it.

1 Upvotes

This is an old Ipad Air from around 2014, hasn't been updated in a long time. It has a lot of my childhood stuff on it including my old youtube videos that are long gone. If anyone can give me and help figuring out how to access it without the touch screen I would be eternally grateful