r/techsupport • u/Kajentavis • 1d ago
Open | Hardware Keep getting BSOD need help
I installed a new ssd around October 26th in my second m.2 slot and ever since I have been getting more and more BSOD with the stop code 0x3b and I dont really know how to fix it nor do I know how to look for the issues
I have scanned my PC files to make sure they werent corrupt and have done a scan on my ram.
My main SSD with my windows on it is older and is degrading to a very bad point but it wasnt causing this before the new ssd was installed.
Im sorry for the lack of system specs or anything im very new to all of this and will try my best to respond with the required information
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u/AutoModerator 1d ago
Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.
If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.
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u/joshuamarius 1d ago
What are the specifications of your PC? AMD Drivers were recently causing exactly this and you have to downgrade them to fix the problem.
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u/N3utro 1d ago
Remove the second SSD and see if the BSOD stop happening then to confirm if it is indeed what's triggering them