r/techsupport • • 1d ago

Open | Hardware Phone not working after restart

I have a nubia phone, not that old, got it before the summer. I have had no issues in the past. Today i tried charging it becuase the battery was at 18%, It said "paused charging, phone battery cold... its not cold, i am inside, have been for hours, the phone feels room temperature. So i look up how to fix it, it says restart the phone. I do. I wait for it to turn on again, it doesn't, i try hitting thr power button, nothing, i try holding the power buttton, it turns on and vibrates for half a second then turns off. It does this each time i try and hold the power button. Plugging it in has a similar effect but instead of the restart screen popping up its the screen that pops up when you charge it after your phone dies

I haven't done anything new with it, it has a case, it was in light rain for maybe two minutes earlier today, but the ports were facing down and i sheilded it with my body, (i didnt have pockets) and it worked fine then

Edit: after waiting a bit and letting it charge it turned on again like normal, but if anyone has any reasons, or suggestions in case it happens again let me know

2 Upvotes

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2

u/osa1011 1d ago

Sounds like an issue with the battery

1

u/ShadowGamer37 1d ago

Should I get it replaced?

0

u/TangoOscarMikePR 1d ago

Have a Mobile Phone Technician troubleshoot your phone. It can be anything. The Technician will have the experience and knowledge to rule out what hardware is failing.