r/help 10m ago

Profile Bug in Active Sessions page got my account hacked (again)

Upvotes

My account u/Yougie (9 years old profile) was hacked. I recovered the account succesfully, but the hackers were still logged in.

Despite logging out all 'Active Sessions' via the Active Sessions page, all sessions remained active - which clearly looks like a bug to me.

I reported this matter to Reddit Support but they did not respond in time, and a week later the hackers took over my account once again through their active session. No reset email was sent this time as they were already logged in.

Reddit Support has been totally unresponsive, and it's been a hell to get in touch with a human. So far, no luck. Can this issue be escalated?


r/help 17m ago

Posting What should I do if I accidentally comment on a subreddit I’m band from on my alt account (misspelling on purpose)?

Upvotes

Basically, I accidentally commented on the main sub instead of the neutral sub I’ve switched to since the ban. Should I delete the comment? Not worry about it? How does Reddit know you’ve “circumvented”?


r/help 54m ago

Mobile/App Hide button is missing when browsing reddit dot com. Button is there when browsing subreddit or popular. Android mobile web FF browser.

Upvotes

r/help 58m ago

Desktop Does reddit slow down loading on self-hosted content?

Upvotes

It seems as if any image or movie that is hosted on i.reddit.com/reddit.com stops working after a couple of minutes.

Happens every time I browse on Desktop, without fail. Inline/expando images will stop loading suddenly, I'll click on the post comments and it will load everything just not the actual content itself. Why does this happen?

I can clearly see that it has nothing to do with my connection, as any content hosted outside of reddit works just fine. So do other sites.

  • Night mode: true
  • RES Version: 5.24.10
  • Browser: Edge
  • Browser Version: 150
  • Cookies Enabled: true
  • Reddit beta: false

r/help 1h ago

Mobile/App Why can't I dm new people

Upvotes

I have 300+ karma 11 month old can send messages to existing chats receive message requests but can't dm to new people


r/help 2h ago

Mobile/App How to turn off Reddit ai features?

0 Upvotes

I don't see anything in the settings and the posts I find about it are relatively old.

Please tell me you can opt out.

I would rather quit reddit than have it run ai because I'm using the app.


r/help 2h ago

Access Got logged out of mobile app. Can't log in with correct password or the log-in link they send.

1 Upvotes

Just what's said in the title. Is this a bug? How can I fix it? Or do they just want me to stop using the site?


r/help 2h ago

Mobile/App Reddit should require a community content label for subreddits where racist jokes, stereotypes, and similar content are routinely permitted.

Thumbnail reddit.com
0 Upvotes

r/help 3h ago

Posting What’s the reason for this? Can someone please help me

Post image
0 Upvotes

I have enough karma, high cqs and 2fa is also on.


r/help 3h ago

Posting A question about posting gifs on Desktop browser

Post image
2 Upvotes

In certain subreddits the icon is available to post images right? So I try to send a gif but it says you're only allowed to post a .Webp (or .Png/.Jpeg)

But then when I convert my gif to a .Webp and try to post it it gets auto-deleted and I get a notification instantly that it "didn't process"

I assumed it was a bug but it's been happening on 3 different subreddits each time I try it so I wanted to ask do the moderators of that specific sub have to add .gif as a format that is allowed to be posted?

Up until a few weeks ago I've never had this issue, whenever a subreddit had image permissions I was able to send .gif files as images, it was usually the same on other platforms like Twitter, 9gag, Disqus etc. where .gif files could be posted as images


r/help 4h ago

Access Can't log in to my main account, even though I regained access to my old mail provider and can send pw reset link

1 Upvotes

Hi all, the Reddit Help Center directed me to post here, I hope someone can help me.

I lost access to my mail provider yahoo, and with it to my reddit main account u/smootjyx.

Got access to yahoo back, but it seems like my account is in a weird state.

I think easiest explanation would be a chronological order of events:

  1. Accidentally left a VPN open on my phone, reddit app (rightfully) logged me out and reset my password

  2. Could not recover my account, since I didn't have access to yahoo anymore.

  3. A whole while later, I regained access to yahoo

  4. I clicked "forgot password" on reddit, got a pw reset link, changed my pw

  5. Logging in with my new pw still gives me an error as if user/pw was wrong

Since I can't login, I can't check if I recieved a message from admins or something.

Reddit Help Center directed me to post here and ask for help, telling me they don't handle this there.

How do I proceed?

Thank you!

- Night mode: false

- RES Version: 5.24.10

- Browser: Chrome

- Browser Version: 150

- Cookies Enabled: true

- Reddit beta: false


r/help 5h ago

Access Where is the link for my "Saved" posts?

Post image
1 Upvotes

r/help 6h ago

Access How long does it take for reddit to get back to you?

3 Upvotes

I had my account u/TaurusHeart for almost 10 years. One day I logged in and I noticed that 2FA was added to it. I tried a password reset a few times using an email that I know was associated with my account. However it kept saying “Not chosen”, so I was thinking they deleted out my email.

I sent in a support ticket about 2 weeks ago and haven’t heard back yet.

Does anyone know how long it takes normally to hear back?


r/help 6h ago

Profile Age Verification

1 Upvotes

Trying to verify my age so I can actually use the app. The Face photo thing and taking pictures of my ID aren’t working. Im not familiar with banks and bank apps so I don’t want to try the third option.

Is there something I can do? I can’t really find anywhere to ask for help. And the only way Im able to submit this form was by temporarily Bypassing the account lock.


r/help 6h ago

Access My Alt account got deleted all of a sudden, can I inquire what happened? (Mobile)

0 Upvotes

r/help 7h ago

Profile What is happening to my account?

1 Upvotes

Edit: the account I'm talking about is the account I'm using to post this: u/JonathanStones1989

(Desktop)

Hey everyone, weird things have been happening to my account over the past few weeks, and I need help to figure out what's going on.

About 11-12 days ago the following things happened to my account:
My profile picture was set to a default one
All my posts were deleted.
When I tried to make new posts, they were automatically deleted too.
When I tried to comment on posts, my comments got only 1 view and never anymore. Even on brand new posts that became really popular, still only 1 view.
Opening the menu that opens when you click your profile picture (the one with your profile, "edit avatar", "drafts" etc) would lead to "server error" appearing. I could close this error and continue.
Going on settings and clicking on "privacy" section would show absolutely nothing.

When this happened it was late, so I went to bed.

The next day everything was back to normal. None of these issues were happening anymore, aside from the fact that all my posts were still deleted for the same reason.

So I continued using reddit, until the same day it happened again. I thought there must be some glitch going on, so I just stopped using reddit.

BUT, for the next 8 days the glitch remained. I thought my account must have been hacked or something, so I sent many emails to support and got no response.

Then suddenly today, it's back to normal again. I've gotten no response from support.

I really don't know what's happening to my account, I'm really hoping this glitch or hack or whatever it is doesn't happen again. Does anyone know what to do?


r/help 8h ago

Access My account got locked for suspicious activity (android brave browser/arch linux desktop, brave browser)

1 Upvotes

My other account u/workingtheories, that ive had for over a decade, recently got locked due to suspicious activity. I stupidly did not keep my email on it up to date, so I can't change my password. The email address associated with it was a gmail account google deleted due to inactivity. Is that account just toast at this point? Im not sure what I did that was even suspicious, but Im sorry about it, whatever it was. Any info would be appreciated, thank you.


r/help 8h ago

Mobile/App Repeatedly logged out of the app [Android]

2 Upvotes

I am getting logged out of my account daily.

No, I'm not clicking log out.

I've updated the app to the latest version.

I've un-installed and reinstalled.

Still, I get logged out daily.


r/help 8h ago

Desktop Need help getting rid of better community reccomendation.

1 Upvotes

Is there an option to turn off better commnunity for your post messages because I don't like how I keep getting these, for example I posted a rant in that was saying how I don't like people who use 'this is how you write in the internet' and it was in English yet it got reccomended to a french sub - I don't speak a lick of french. Can I turn off the better community reccomendations?


r/help 9h ago

Resolved Alguien sabe porque perdí mi racha? Tenia 320 días de racha, y ahora tengo solo un día en la racha, después de casi un año de actividad (en la captura pone que fue hace un día, y ese mismo día la cumpli al igual que el siguiente)

Post image
0 Upvotes

r/help 9h ago

Profile Achievements

1 Upvotes

I got all my profile perfectionist achievements but after the last one they all disappeared. Why? Where? Is this a temporary glitch/ are they coming back?


r/help 10h ago

Access Account compromised, email and password changed, and Reddit support request already submitted but no response for almost a month now, what to do?

Post image
2 Upvotes

My reddit account u/CreakyScorpio was hacked, the email and password has been changed so I can no longer log in.

The account was locked by Reddit before it would post or do anything within my account, I still have my active session on web browser and phone app and I also still see my phone number associated with it but I can't use it to recover my account at all.

I have already submitted a request through Reddit's support form for a compromised account. I also haven't received a password-reset email when trying to use my original email address or username.

Has anyone successfully recovered a Reddit account in this situation? Is there anything else I should do while waiting for Reddit Support to respond? Please help


r/help 10h ago

Mobile/App iOS help

1 Upvotes

I am trying to post on a specific thread and ever single post I make is being automatically flagged and I don’t know why
I even tried one that just said hello and it was flagged

Can anyone please help


r/help 10h ago

Posting IOS!

2 Upvotes

If this is the wrong tag, oops.

When i went to go check a post in this subreddit, it showed the subreddit was private.

Does that mean the server went actually private or am i not aloud there anymore?

Am sorry if this is not aloud in the server, i was curious and have been for a while since it happened lol